Ratings based on 786 Guest Reviews
Hear it directly from our travellers
4.0 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.8 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Aug. 14, 2024 on Expedia
Comment from Hotel Management
Aug. 15, 2024 by Dante, Hotel Management
Thank you so much for your feedback! We are glad you were able to enjoy your stay with us and we look forward to seeing you in the near future! We value and appreciate you! Thank you again
by A traveller
Posted Aug. 14, 2024 on Hotels
Comment from Hotel Management
Aug. 15, 2024 by Dante, Hotel Management
Thank you so much for your feedback! We are glad you were able to enjoy your stay with us and we look forward to seeing you in the near future! We value and appreciate you! Thank you again
by A traveller
Posted Aug. 13, 2024 on Expedia
Comment from Hotel Management
Aug. 15, 2024 by Dante, Hotel Management
Thank you so much for your feedback! We are glad you were able to enjoy your stay with us and we look forward to seeing you in the near future! We value and appreciate you! Thank you again
by A traveller
Posted Aug. 13, 2024 on Expedia
Location is close to airport 25min max, Staff went above and beyond during our stay. Front desk (Hector) I believe that was his name was very helpful from checking us in and giving us the best tips as transportation from Hotel to Time Square. Highly recommend, the highlight of our stay was definitely was Staff. Only one thing I would recommend was having FREE Breakfast.
Comment from Hotel Management
Aug. 15, 2024 by Dante, Hotel Management
Thank you so much for your feedback! We are glad you were able to enjoy your stay with us and we look forward to seeing you in the near future! We value and appreciate you! Thank you again
by A traveller
Rooms so-so
Posted Aug. 12, 2024 on HotelsThe first room I got was smelly and bathroom was dirty then they changed my room. I would have been upset if my room was not changed. The beds are ok. Sheets and towels are clean. The hotel is a little dated, jacuzzi not working. Convenient to go to Downtown New York by bus.
Comment from Hotel Management
Aug. 13, 2024 by Fabian, Hotel Management
Thank you for taking the time to share about your recent stay with us, and we are sorry to hear that your experience was less than satisfactory. Our goal is to provide a reliable and friendly experience that makes every stay better and brighter. Please contact me directly at the email or phone number below if there is anything I can do for you. We hope to welcome you back soon.
by A traveller
Posted Aug. 12, 2024 on Expedia
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Comment from Hotel Management
Aug. 13, 2024 by Fabian, Hotel Management
Thank you for taking a moment to share your experience. I am happy to hear you found our property to your liking. We strive to provide reliable and friendly service that makes your stay better and brighter and we appreciate your feedback. We hope to welcome you back soon.
by A traveller
Posted Aug. 11, 2024 on Hotels
Comment from Hotel Management
Aug. 11, 2024 by Fabian, Hotel Management
Thank you for taking a moment to share your experience. I am happy to hear you found our property to your liking. We strive to provide reliable and friendly service that makes your stay better and brighter and we appreciate your feedback. We hope to welcome you back soon.
by A traveller
Standard Hotel
Posted Aug. 11, 2024 on HotelsThe staff were very friendly and helpful. It’s your standard 3-4 star hotel. Their “gym” is really only three cardio machines and dumbbells. No workout bench though. Pillows in the room were petty bad and they don’t really give you many towels.
Comment from Hotel Management
Aug. 11, 2024 by Fabian, Hotel Management
Thank you so much for your feedback! We are glad you were able to enjoy your stay with us and we look forward to seeing you in the near future! We value and appreciate you! Thank you again
by A traveller
Posted Aug. 11, 2024 on Hotels
Comment from Hotel Management
Aug. 13, 2024 by Fabian, Hotel Management
Thank you for taking a moment to share your experience. I am happy to hear you found our property to your liking. We strive to provide reliable and friendly service that makes your stay better and brighter and we appreciate your feedback. We hope to welcome you back soon.
by A traveller
Posted Aug. 10, 2024 on Expedia
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Comment from Hotel Management
Aug. 11, 2024 by Dante, Hotel Management
Thank you for taking the time to share about your recent stay with us, and we are sorry to hear that your experience was less than satisfactory. Our goal is to provide a reliable and friendly experience that makes every stay better and brighter. Please contact us directly and let us know if there is anything we can do for you. We hope to welcome you back soon
