Note fondée sur 919 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,0 Propreté de la chambre
4,1 Service et personnel
4,1 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Hemmingford
Publié le 6 avr. 2023 sur Expedia
Igucufucuc
Commentaires de Gestion de l’hôtel
7 avr. 2023 par BY, Gestion de l’hôtel
Hi Andre - we would like to learn more about your stay with us.
par un voyageur
Publié le 19 juin 2024 sur Expedia
Nice.
Commentaires de Gestion de l’hôtel
20 juin 2024 par BY, Gestion de l’hôtel
Thank you Zina for the excellent review! We hope to see you again soon!
par un voyageur
Publié le 19 juin 2024
There was no staff at front desk to assist with check in.
Commentaires de Gestion de l’hôtel
20 juin 2024 par BY, Gestion de l’hôtel
Thank you for your feedback Patra. We will definitely look into this and apologize for any inconvenience.
par un voyageur
Publié le 18 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
20 juin 2024 par BY, Gestion de l’hôtel
Thank you Ashley, we appreciate the excellent review and hope to see you again very soon!
par un voyageur
Staff was great, but…
Publié le 18 juin 2024 sur HotelsI’m not going to lie, I was disappointed. The staff was great, but the room, although it was clean, left something to be desired. The refrigerator did not work, there was no microwave, I had to go down to the lobby to use the one there. Some of the outlets did not work. I went down to the lobby at 7 am for breakfast, there was hardly anything there to eat. The overall facility was nice, the staff was certainly friendly and helpful, but there was certainly room for improvement.
Commentaires de Gestion de l’hôtel
18 juin 2024 par BY, Gestion de l’hôtel
Thank you Harold for your feedback. We appreciate you enjoyed the overall facility and found our staff to be friendly. We will look into the items you mentioned that we a disappointment as we value your feedback.
par un voyageur
Publié le 16 juin 2024 sur Expedia
Commentaires de Gestion de l’hôtel
6 juill. 2024 par BY, Gestion de l’hôtel
Thank you Freddie! We hope to host you once again very soon!
par un voyageur
Friendly Staff- Needs Help with Quality
Publié le 16 juin 2024 sur HotelsThe hotel was very mid. The room was small. The bathroom door was awkward. The shower door did not stay closed. The towels were low quality. We asked to get our room refreshed while we were out and housekeeping did not clean the floor nor take out the trash. My husband went to front desk to let them know and she did come back and vacuumed. On Saturday 6/15, the breakfast was supposed to be ready by 7 a.m. At 8, the breakfast still wasn’t out. The assistant manager apologized and offered a complimentary bottle of water which we thought was a joke. Friendly staff, just needs to upgrade in quality.
Commentaires de Gestion de l’hôtel
17 juin 2024 par BY, Gestion de l’hôtel
Thank you Oluwasuyi for the rating. We will look into your comments in detail and appreciate you sharing with us.
par un voyageur
Publié le 15 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
17 juin 2024 par BY, Gestion de l’hôtel
Thank you Frederik for the excellent rating! We appreciate your business.
par un voyageur
Publié le 15 juin 2024 sur Expedia
Nice personnel. Did not like sink outside the bathroom.
Commentaires de Gestion de l’hôtel
16 juin 2024 par BY, Gestion de l’hôtel
Thank you Frankie for the excellent rating!
par un voyageur
Publié le 14 juin 2024 sur Expedia
Breakfast was sad. Hard boiled eggs were sour/spoiled, very sparse choices for the rest. A very strong “sandle-wood” smell piped throughout the hotel gave me a headache. Workout room was ok and cleaning staff nice. Good use of space in the king room.
Commentaires de Gestion de l’hôtel
16 juin 2024 par BY, Gestion de l’hôtel
Thank you Catherine for sharing your experience. We will look into your comments in detail to better improve the guest experience.
