Note fondée sur 877 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,5 Service et personnel
4,4 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 16 août 2022 sur Expedia
Le personnel est très accueillant. Ils sont à rénover l’hôtel, ce qui est excellent, car le seul hôtel de la ville.
Commentaires de Gestion de l’hôtel
16 août 2022 par Ridgway Lodge Team, Gestion de l’hôtel
Hi, Lucie! We are always striving for five stars, so we'd love to hear more about where we fell short for you. We hope you can return and visit when our renovations are finished!
par un voyageur
Publié le 20 avr. 2022 sur Hotels
Commentaires de Gestion de l’hôtel
29 avr. 2022 par Ridgway Lodge Team, Gestion de l’hôtel
Thank you so much for your review! Come back and stay with us again anytime.
par un voyageur
Ridgway
Publié le 8 août 2024 sur HotelsHotel and room were very nice. Recently remodeled. Had a problem with the adjoining room door not locking and the staff quickly moved us next door.
Commentaires de Gestion de l’hôtel
14 août 2024 par Chris, Gestion de l’hôtel
Thanks for your review! Appreciate the feedback.
par un voyageur
Great stay at a great price.
Publié le 6 août 2024 sur HotelsFriendly, courteous, clean, and comfortable in a beautiful place
Commentaires de Gestion de l’hôtel
14 août 2024 par Chris, Gestion de l’hôtel
Thanks for your review! Appreciate the feedback.
par un voyageur
Publié le 6 août 2024 sur Expedia
Rooms were clean and beds were comfy. Staff was nowhere to be found when trying to call for more towels and even when going down to the desk several times over our 2 day stay. Plan to go elsewhere to get food.
par un voyageur
Publié le 5 août 2024 sur Hotels
par un voyageur de Colorado Springs
Publié le 5 août 2024 sur Expedia
We had really high hopes for this place. Previous reviews and pictures made it look promising.
The hotel facility is well maintained and went through remodeling, with full service bar and restaurant. Which has a really nice vibe. With lots of indoor/outdoor seating. In the afternoon they have live music and a few yard games to entertain their guests. Bar prices are on the high end, with a draft beer costing almost $9 bucks. We didn't try the food, can't say much on that.
Staff was friendly and helpful. They offered complimentary coffee and fruit in the am, nice touch, but for the price per night, they should include at least continental breakfast.
The room was nothing extraordinary, it was a good size, two beds TV and a working AC unit. The bathroom was a little small and the way that they arranged the shower makes you feel cramped, if you are a bigger person you may hit yourself showering right under the shower head.
Sadly the cleanliness of the room and bathroom left a lot to desire. The day we checked in, there were hairs and dirt spots in the bathroom sink and floors around the toilet. We checked in late, so decided to stay and not make a fuss about it. The 3 nights we were there, they never made our room, they only gave us new towels, one day they hang one of the dirty towels back up. Not a clean experience. Pillows were flat and uncomfortable. Window blinds blacked out room great and that helped. We could hear all of our neighbors above and sides, which is not good.
par un voyageur
Publié le 4 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
14 août 2024 par Chris, Gestion de l’hôtel
Thanks for your review! Appreciate the feedback.
par un voyageur
Publié le 4 août 2024 sur Hotels
par un voyageur
Publié le 3 août 2024 sur Expedia
I paid for Breakfast and for pool together but when I entered to the hotel there was no pool and breakfast included
Commentaires de Gestion de l’hôtel
10 sept. 2024 par MTN Lodge Ridgway Staff, Gestion de l’hôtel
We removed our pool in 2021 to build our restaurant. We hope you got the chance to enjoy our amazing food and the million dollar views from the patio.
