Ratings based on 159 Guest Reviews
Hear it directly from our travellers
4.1 Room cleanliness
3.8 Service & staff
4.0 Room comfort
3.9 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Jul. 9, 2024 on Expedia
Muy buen lugar 10/10 solo un pequeño detalle tardan un poco más en entregar las habitaciones. Pero de ahí en más todo muy bien.
by A traveller
Posted Jul. 6, 2024 on Hotels
by A traveller
Posted Jun. 25, 2024 on Expedia
by A traveller
Posted Apr. 30, 2024 on Expedia
Thank you everything was good
by A traveller
Posted Jan. 19, 2024 on Expedia
by A traveller
Why the smaller towns in Mexico are super.
Posted Jan. 2, 2024 on HotelsThe hotel is a gem. Great room cleaning daily, friendly and efficient mostly English speaking desk folks. The room was a junior one bedroom suite. Terrific. Great views from the semi private patio. Many, many restaurants close by and taxis are very cheap. We loved our stay.
by A traveller
Posted Nov. 20, 2023 on Hotels
by A traveller
Posted Oct. 22, 2023 on Expedia
Walking distance to the beach and great experience overall
Comment from Hotel Management
Nov. 8, 2023 by AURORA RESORT, Hotel Management
Muchas gracias por sus comentarios
by A traveller
Posted Jul. 16, 2023 on Expedia
by A traveller
Posted May 29, 2023 on Hotels
Terrible customer service, they cancelled my booking the day I showed up for not leaving a deposit! I was going to pay in full day of arrival like any other booking. Would never book here again
Comment from Hotel Management
May 31, 2023 by AURORA RESORT, Hotel Management
Hola, buenas tardes, lamentamos los inconvenientes, pero nosotros para poder asegurar las reservaciones les pedimos el anticipo de la primera noche, gracias por su comprension, lindo dia.