Ratings based on 941 Guest Reviews

Hear it directly from our travellers
3.9 out of 5
89% of guests recommend
3.8 Room cleanliness
3.9 Service & staff
4.0 Room comfort
3.8 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
5 out of 5
by A traveller

This traveller left a rating score only Posted Aug. 2, 2024 on Hotels
1 out of 5
by A traveller

Bad beds to sleep in old

Posted Jul. 28, 2024 on Hotels
The beds were terrible old comnterble
5 out of 5
by A traveller

This traveller left a rating score only Posted Jul. 12, 2024 on Expedia
2 out of 5
by A traveller

A TERRIBLE MANAGEMENT AND A HORRIBLE CHECKIN

Posted Jul. 9, 2024 on Hotels
The check-in experience was HORRIBLE. Traveled all over the world, arrived at checkin at 12:30 to fill out paperwork and drop my bag as a I had to be at hospital where my dad is at ICU at 13:30. I was told to come back to do paperwork at 2pm. After explaining the situation, I was finally handed paperwork and told they would charge me R$10 per bag to store them for one hour (this is a ridiculous policy, every hotel allows you to fill paperwork and keep your bags for free until you get your room).
5 out of 5
by A traveller from Sandiego

Posted Jun. 30, 2024 on Expedia
Fabulous stay very nice place very nice staff
5 out of 5
by A traveller

This traveller left a rating score only Posted Jun. 7, 2024 on Expedia
3 out of 5
by A traveller

This traveller left a rating score only Posted May 28, 2024 on Expedia
4 out of 5
by A traveller

Posted Mar. 17, 2024 on Expedia
Close to everything. The Buffet Very Good!
3 out of 5
by A traveller

Posted Mar. 12, 2024 on Expedia
Keep your expectations in check for this one. Very outdated hotel in need of a lot of improvements. Bed sheets were thread bare and worn, the towels were dingy, the a/c unit dripped water constantly, but it did work. Surprisingly, the beds were more comfortable than I thought they would be. The bell hop was super helpful and friendly and our room was clean despite the lackluster appearance. The view of Copacabana Beach was decent from our window, but outside noise made it difficult to rest.
3 out of 5
by A traveller from phoenix

This traveller left a rating score only Posted Mar. 11, 2024 on Expedia