Ratings based on 941 Guest Reviews

Hear it directly from our travellers
4.2 out of 5
84% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.2 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
2 out of 5
by A traveller

Posted May 25, 2024 on Expedia
Very duty and unsafe!
5 out of 5
by A traveller

Posted May 7, 2024 on Expedia
High recommend this hotel. It’s in the city. People working there are so polite. The pool is amazing. The view is amazing ❤️
4 out of 5
by A traveller

Posted May 2, 2024 on Expedia
Furnishing is outdated and hotel not in a good neighborhood; a few homeless people lying around
4 out of 5
by A traveller

This traveller left a rating score only Posted Apr. 13, 2024 on Expedia
4 out of 5
by A traveller

Posted Apr. 3, 2024 on Expedia
I chose this hotel because of it's location to the cruise port. This was a mistake. When the hotel warns you to stay in the lobby until your taxi/uber arrives tells you about the area. Should have stayed in Copacabana. While i had a noisy fan in my room, i did enjoy my stay. Someone complained about the lack of english. While They should have their information manuals translated into English as it is the international travel language. (Just go to Tokyo to see the signs are in English). It is costing them revenue as i would have made some additional purchases if i knew some of the prices. As far as breakfast buffets go, it's okay. I hate when hot dogs are called sausages. While I loved the array of fresh fruit, I hated the ham and cheese sandwiches. i ordered soup for dinner and it was great. They serve it with a basket of garlic bread. I think that the practise of the waiters sharing the tip with the kitchen staff should be adopted every where. i doubled the service charge or tip because if the soup. I wish i could have tried the dinner biffet. The pool on the roof is very impressive and i enjoyed being up there.
4 out of 5
by A traveller

Posted Mar. 6, 2024 on Expedia
Good hotel in downtown Rio de Janeiro, area around hotel is jot that pleasant but hotel has good transportation options to all rio main attractions
5 out of 5
by A traveller

Posted Feb. 26, 2024 on Expedia
Very close to metro line :)
4 out of 5
by A traveller

This traveller left a rating score only Posted Feb. 19, 2024 on Expedia
5 out of 5
by A traveller

This traveller left a rating score only Posted Feb. 13, 2024 on Hotels
4 out of 5
by A traveller

Posted Feb. 11, 2024 on Expedia
Rooms are clean and the hotel is located near the sambadrome, which is convenient. Also breakfast is also very good and offers a lot of options. However, the neighborhood is really bad. A few patrons that we met during our trip got mugged twice right outside the hotel. We did the other Windsor in Copacabana for the most part and then this one and I can say that copacabana is a far better neighborhood to stay at. Taxis and Ubers are cheap here too. Will be avoiding Centro in the future unless to go to sambadrome.