Ratings based on 60 Guest Reviews

Hear it directly from our travellers
4.2 out of 5
75% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
5 out of 5
by A traveller

This traveller left a rating score only Posted Aug. 13, 2024 on Expedia
5 out of 5
by A traveller

Posted Jul. 23, 2024 on Expedia
Loved it
2 out of 5
by A traveller

Posted Jul. 20, 2024 on Expedia
I didn’t like the condition of the rooms Poor ilumination Outdated rooms And no WiFi in each room. That is not acceptable. Mayor improvement is necessary.
5 out of 5
by A traveller

Posted Apr. 19, 2024 on Expedia
Very relaxing. Great staff. Good food Beautiful property.
5 out of 5
by A traveller from Hamilton

This traveller left a rating score only Posted Mar. 21, 2024 on Expedia
3 out of 5
by A traveller

Posted Sep. 17, 2023 on Expedia
The property failed to let us know the entire park would be closed during the week. The package I Purchased was also supposed to include breakfast, but I was charge separately.
5 out of 5
by A traveller

This traveller left a rating score only Posted Jul. 4, 2023 on Hotels
5 out of 5
by A traveller

This traveller left a rating score only Posted May 4, 2023 on Expedia
3 out of 5
by A traveller

Posted Mar. 5, 2023 on Expedia
Usual for Guatemala tight parking. Good for family with children - otherwise a nightmare for a couple.
5 out of 5
by A traveller

This traveller left a rating score only Posted Mar. 5, 2023 on Hotels