Note fondée sur 5 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,6 Service et personnel
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 22 mars 2024 sur Expedia
Its very good stay.staff is really nice.staff serving food was excellent. Food was very nice. I will definitely stay here again.
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Operations Manager, Gestion de l’hôtel
Dear Mr. Ranjit, We are thrilled to hear that your stay was very enjoyable and that our staff made a great impression with their hospitality. It's fantastic to know that the food service exceeded your expectations and that the quality of the meals added to the positive experience of your visit. We are grateful for your intention to return and look forward to the opportunity to welcome you back for another stay. Thanks & RegardsPawan KumarOperations Manager
par un voyageur
Publié le 23 janv. 2024 sur Expedia
Staff is very polite
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Operations Manager, Gestion de l’hôtel
Dear Mr. Roshan, We are thrilled to hear that you found our staff to be polite during your experience with us. It's wonderful to know that our team's efforts to maintain a courteous and professional demeanor made a positive impression on you. We pride ourselves on providing not just great service, but also creating a welcoming atmosphere where everyone is treated with respect and kindness. Your feedback is greatly appreciated and will be shared with our staff as an affirmation of their hard work. We look forward to the opportunity to serve you again in the future! Thanks & RegardsPawan KumarOperations Manager
par un voyageur
Publié le 29 nov. 2023 sur Expedia
The property was not well maintained, and the room and the washrooms had some areas chipped off, and weren't even cleaned properly.
The basic utilities in the room were again sub-standard, the power sockets weren't working, the balcony sliding door was almost out of its channel. Overall no value for money at all.
Commentaires de Gestion de l’hôtel
10 déc. 2023 par Abhijit Chaudhary- Sr. Front Office Executive, Gestion de l’hôtel
"Dear Guest Greetings!! Thank you so much for choosing The Fern Residency Haridwar for your stay and highlighting the pleasant experience you had with us through such an amazing review. We look forward to the pleasure of seeing you again in the not-too-distant future We have noted your comments with great concern on the areas you have highlighted for improvement and deeply regret the inconvenience causedAbhijit ChaudharySr. Front Office Executive"
par un voyageur
Publié le 26 nov. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
10 déc. 2023 par Abhijit Chaudhary - Sr. Front Office Executive, Gestion de l’hôtel
"Dear Guest Namaskar!! Thank you so much for choosing The Fern Residency Haridwar for your stay & taking the time to leave us a 5-star review.Abhijit ChaudharySr. Front Office Executive"
par un voyageur
Publié le 18 avr. 2022 sur Expedia
The staff was really cooperative and there for you whenever you need them. Food was excellent.
