Note fondée sur 912 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,5 Propreté de la chambre
3,8 Service et personnel
3,4 Confort de la chambre
3,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 7 mai 2024 sur Expedia
Très bon accueil, p'tit dej très bien et tout le personnel souriant.
Chambre d'une autre époque, mériterait de sérieux travaux depuis des années je pense.
Dommage car l'extérieur est classe. Le personnel fait son possible pour nous malgré tout.
Literie moyenne.
par un voyageur
Publié le 5 août 2024 sur Hotels
The hotel is next to the freeway lots of noise the sink kept getting plugged and the bath tub was getting plugged up
Commentaires de Gestion de l’hôtel
5 août 2024 par Jennifer, Gestion de l’hôtel
Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.If I can provide any assistance, please don't hesitate to contact me.Sincerely,Jennifer JohnstonGeneral ManagerBest Western Moreno Hotel & Suites
par un voyageur
Publié le 2 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
5 août 2024 par Jennifer, Gestion de l’hôtel
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Jennifer JohnstonGeneral ManagerBest Western Moreno Hotel & Suites
par un voyageur
Publié le 29 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
31 juill. 2024 par Jennifer, Gestion de l’hôtel
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Jennifer Johnston General Manager Best Western Moreno Hotel & Suites
par un voyageur
Publié le 29 juill. 2024 sur Expedia
Very good
Commentaires de Gestion de l’hôtel
29 juill. 2024 par Jennifer, Gestion de l’hôtel
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Jennifer JohnstonGeneral ManagerBest Western Moreno Hotel & Suites
par un voyageur
Publié le 28 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
31 juill. 2024 par Jennifer , Gestion de l’hôtel
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Jennifer Johnston General Manager Best Western Moreno Hotel & Suites
par un voyageur
Publié le 27 juill. 2024 sur Expedia
Everything was easy and convenient
Commentaires de Gestion de l’hôtel
28 juill. 2024 par Jennifer, Gestion de l’hôtel
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Jennifer Johnston General Manager Best Western Moreno Hotel & Suites
par un voyageur
Publié le 26 juill. 2024 sur Expedia
I called 2 days before to ask for an early check in I was told no problem but it was an extra $15 and I agreed when I got there no room was available and waited almost 2 hours and the swimming pool was not available but the house keeper was exlent with us she went beyond to make us feel welcomed and comfortable she was extremely nice and helpful that is the only thing good about this place I've stayed at other Best Western and never was disappointed with there services
Commentaires de Gestion de l’hôtel
26 juill. 2024 par Jennifer, Gestion de l’hôtel
Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.If I can provide any assistance, please don't hesitate to contact me.Sincerely,Jennifer JohnstonGeneral ManagerBest Western Moreno Hotel & Suites
par un voyageur
Publié le 23 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
25 juill. 2024 par Jennifer, Gestion de l’hôtel
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Jennifer JohnstonGeneral ManagerBest Western Moreno Hotel & Suites
par un voyageur
Publié le 22 juill. 2024 sur Expedia
Everything was good.
Commentaires de Gestion de l’hôtel
23 juill. 2024 par Jennifer, Gestion de l’hôtel
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Jennifer JohnstonGeneral ManagerBest Western Moreno Hotel & Suites
