Note fondée sur 931 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,0 Propreté de la chambre
3,3 Service et personnel
3,2 Confort de la chambre
2,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 6 août 2024 sur Expedia
Está súper sucia las sábanas manchadas
Commentaires de Gestion de l’hôtel
7 août 2024 par Manager, Gestion de l’hôtel
Hello Joseias, We appreciate your feedback and apologize for any inconvenience caused during your stay. We encourage guests to bring any concerns to our attention immediately to address them promptly. We hope you will consider reaching out to our management team for further assistance. Thank you for choosing our hotel.
par un voyageur
Publié le 31 juill. 2024 sur Expedia
Good
Commentaires de Gestion de l’hôtel
1 août 2024 par Manager, Gestion de l’hôtel
Hello Alma,We appreciate you taking the time to share your feedback with us. Should you have any further comments or concerns, please feel free to reach out to our management team directly. Thank you for choosing our hotel for your stay.
par un voyageur
Publié le 29 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
31 juill. 2024 par Manager, Gestion de l’hôtel
Hello Tevin,We are thrilled to hear that you had a wonderful experience at our hotel! We hope to welcome you back soon for another enjoyable stay.
par un voyageur
Publié le 26 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
29 juill. 2024 par Manager, Gestion de l’hôtel
Hello Ivan de Jesus, We're sorry to hear that your experience didn't meet your expectations. Please reach out to us directly so we can address any issues you encountered.
par un voyageur
Publié le 25 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
26 juill. 2024 par Manager, Gestion de l’hôtel
Hello Sarah,We are delighted to hear that you had a fantastic experience with us! We look forward to welcoming you back soon for another wonderful stay!
par un voyageur
Terrible
Publié le 21 juill. 2024 sur HotelsThis place is a dump, do not stay here. The pictures look so much nicer. If I was t drunk, I would have driven home. The bedspread had cigarette burns, the pillows had some purple stuff smeared on them, and the toilet barely flushed.
I don’t know why I thought the pool would be any better, but it’s an alligator away from being a swamp. There are not any lounge chairs. Just a broken one.
There aren’t many options in the area if Morongo is sold out but the other places have to better than this dump.
Commentaires de Gestion de l’hôtel
6 sept. 2024 par Manager, Gestion de l’hôtel
Hello Laura,We're sorry to hear about your disappointment and appreciate you sharing your feedback. Please feel free to reach out to our management team directly to discuss your concerns further. Your experience is important to us, and we welcome the opportunity to address any issues you encountered during your stay.
par un voyageur
Publié le 17 juill. 2024 sur Expedia
Good experience
Commentaires de Gestion de l’hôtel
19 juill. 2024 par Manager, Gestion de l’hôtel
Hello Jacoby,Thank you for sharing your positive experience with us! We are delighted to hear that you enjoyed your stay at our hotel. Should you have any further feedback or suggestions, please don't hesitate to reach out to our management team. We appreciate your kind words and look forward to welcoming you back in the future.
par un voyageur
Publié le 16 juill. 2024 sur Hotels
next to outlet, restaurants
Commentaires de Gestion de l’hôtel
18 juill. 2024 par Manager, Gestion de l’hôtel
Hello JORGE,We regret to hear that the proximity to outlets and restaurants did not meet your expectations during your stay. Your feedback is valuable for our improvement process, and we appreciate you sharing your experience with us. We hope the remainder of your visit was enjoyable, and we are grateful for your patronage.
par un voyageur
Publié le 15 juill. 2024 sur Expedia
This property is an absolute dump! 1 towel for a 2 queen room. Opened the one towel up to find a ball of black hair. Lady working front desk extremely rude. I left after one night and will be fighting this with corporate! DO NOT STAY
Commentaires de Gestion de l’hôtel
16 juill. 2024 par Manager, Gestion de l’hôtel
Hello jeremy, We are sorry to hear about your experience and thank you for bringing this to our attention. We take all feedback seriously and have shared your comments with the management team for further review and improvement.
par un voyageur
Publié le 13 juill. 2024 sur Expedia
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Commentaires de Gestion de l’hôtel
15 juill. 2024 par Manager, Gestion de l’hôtel
Hello Arisbette Martinez,Your five-star rating is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!
