Note fondée sur 926 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,2 sur 5
100 % des clients le recommandent
4,3 Propreté de la chambre
4,4 Service et personnel
4,3 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
4 sur 5
par un voyageur de STOCKTON

Publié le 22 nov. 2024
Rooms were spacious and clean. Enjoyed having a couch and a a work space with a desk that was separate from the coffee station. Huge flat screen tv that swiveled. Bed was comfortable. Hotel staff was very friendly.
Commentaires de Gestion de l’hôtel
23 nov. 2024 par Customer Service, Gestion de l’hôtel
Elizabeth, it’s wonderful to hear you had a great time at Hyatt Place Riverside/Downtown. The team members are delighted you appreciated the spacious rooms and amenities. Thank you for sharing your experience, and we hope to see you again soon!
4 sur 5
par un voyageur

Publié le 22 sept. 2024 sur Expedia
Staff was great. Very friendly. Even paid for parking when television would not work.
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Customer Service, Gestion de l’hôtel
Lisa, it’s wonderful to hear you had a great time at Hyatt Place Riverside/Downtown. We're pleased our team members left a positive impression and hope the resolution for your TV was satisfactory. We look forward to welcoming you back soon.
5 sur 5
par un voyageur

Publié le 17 sept. 2024 sur Expedia
We really enjoyed our stay, and the staff was extra friendly for sure.
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Customer Service, Gestion de l’hôtel
Bret, thank you for staying with us at Hyatt Place Riverside/Downtown. Our team is thrilled to hear you enjoyed your stay and found the team members to be extra friendly. We're looking forward to your next visit!
5 sur 5
par un voyageur

Publié le 16 sept. 2024 sur Expedia
The staff was very welcoming and nice. The room was newly renovated and spacious. I would definitely come back again.
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Customer Service, Gestion de l’hôtel
Roxana, we’re thrilled you enjoyed your stay at Hyatt Place Riverside/Downtown. It's wonderful to hear you appreciated the newly renovated and spacious room, and that our team members made your stay memorable. We look forward to welcoming you back!
5 sur 5
par un voyageur

Publié le 15 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Customer Service, Gestion de l’hôtel
Thank you for the amazing rating, Neil!We are very pleased to hear about the excellent stay we were able to share with you! It is always our highest priority to provide a satisfying experience for all of our guests. We hope you plan on staying at Hyatt Place Riverside/Downtown soon!Thanks again for leaving your feedback!
4 sur 5
par un voyageur

Publié le 15 sept. 2024 sur Hotels
It was odd, was given room and keys when I open the room, I noticed someone was already checked in. Someone was showering, I immediately left the room and told front desk. Front desk apologized and gave me a different room, weird experience but they said they would comp my parking and a credit to the night.
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Customer Service, Gestion de l’hôtel
Roman, thank you for sharing your experience. It's great to hear that the situation was addressed and resolved promptly. We hope you enjoyed the rest of your stay at Hyatt Place Riverside/Downtown and look forward to welcoming you again.
5 sur 5
par un voyageur

Publié le 14 sept. 2024 sur Hotels
Only bummer was the gym was under construction. Great staff and breakfast!
Commentaires de Gestion de l’hôtel
15 sept. 2024 par Customer Service, Gestion de l’hôtel
Adam, we’re delighted you loved your experience at Hyatt Place Riverside/Downtown. Our team members take great pride in their service, and it’s wonderful to hear you enjoyed the breakfast. We're sorry for any inconvenience caused by the gym being unavailable. We’re looking forward to welcoming you back!
5 sur 5
par un voyageur

Publié le 9 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
11 sept. 2024 par Customer Service, Gestion de l’hôtel
Erika, thank you for staying with us at Hyatt Place Riverside/Downtown. We're delighted you had a great experience!
4 sur 5
par un voyageur

Publié le 9 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
10 sept. 2024 par Customer Service, Gestion de l’hôtel
Kong, thank you for staying with us at Hyatt Place Riverside/Downtown. We hope to welcome you back for another enjoyable visit in the future. Safe travels!
5 sur 5
par un voyageur

Publié le 3 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
4 sept. 2024 par Customer Service, Gestion de l’hôtel
Abhijit, we’re delighted you loved your experience at Hyatt Place Riverside/Downtown. We hope to welcome you back soon!