Note fondée sur 488 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,3 Propreté de la chambre
3,7 Service et personnel
3,3 Confort de la chambre
3,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 9 oct. 2021 sur Expedia
Commentaires de Gestion de l’hôtel
11 août 2022 par Brand Experience Team, Gestion de l’hôtel
Hi Sandy,
Thank you for the perfect rating!
Lilith
#Team6
par un voyageur
Publié le 3 sept. 2021 sur Expedia
Liked it was rite by the freeway,didnt like how dirty it was,lots of homeless people parked in the parkinglot.
Commentaires de Gestion de l’hôtel
11 août 2022 par Brand Experience Team, Gestion de l’hôtel
Hi Katrina,
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.
Lilith
#Team6
par un voyageur
Publié le 30 août 2021 sur Expedia
Great if you need a bed to sleep in. But that is it. I do not think they ever changed the sheets though, so bring your own. Roaches & bugs in bathroom area. No hot water. Loud dogs barking at night & early AM. Table in the room was sticky & had food all over it. No fridge or coffee machine also. Only good thing was it had a soft bed.
Commentaires de Gestion de l’hôtel
11 août 2022 par Brand Experience Team, Gestion de l’hôtel
Hi Marlon,
We are disappointed to learn that we fell short of your expectations. We take reports of poor room conditions very seriously. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience.
Lilith
#Team6
par un voyageur
Publié le 30 août 2021 sur Expedia
All the vending machines were broken and no fridge
Commentaires de Gestion de l’hôtel
11 août 2022 par Brand Experience Team, Gestion de l’hôtel
Hi Mark,
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.
Lilith
#Team6
par un voyageur
Publié le 30 août 2021 sur Hotels
Commentaires de Gestion de l’hôtel
11 août 2022 par Brand Experience Team, Gestion de l’hôtel
Hi Jose,
Thank you for the perfect rating!
Lilith
#Team6
par un voyageur
Publié le 30 août 2021 sur Expedia
My reservation was months in advance, the room I was given was a smokers room which I requested a non smokers room. The bed in the room was not a queen as I requested. The shower was completely dirty and disgusting. This room was HORRIBLE and the low point of the weekend.
Commentaires de Gestion de l’hôtel
11 août 2022 par Brand Experience Team, Gestion de l’hôtel
Hi Anthony,
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.
Lilith
#Team6
par un voyageur
Publié le 29 août 2021 sur Expedia
I had to wait 4 hours later after my check in time to get my room I reserved two months ago. I come into my room and of course, the room the front lady, Veronica? She’s definitely the one to blame. Bad customer service here. They did not come to my room once to fix the AC. I slept in hot weather.
Commentaires de Gestion de l’hôtel
11 août 2022 par Brand Experience Team, Gestion de l’hôtel
Hi Tommy,
On behalf of Motel 6, we would like to apologize for the inconvenience you incurred while being our guest as this is not our standard. We are committed to guest satisfaction and appreciate you taking time to review your experience. Thank you for bringing this to our attention.
Lilith
#Team6
par un voyageur
Publié le 24 août 2021 sur Expedia
Commentaires de Gestion de l’hôtel
11 août 2022 par Brand Experience Team, Gestion de l’hôtel
Hi Pamela,
Thank you for the perfect rating!
Lilith
#Team6
par un voyageur
Publié le 8 août 2021 sur Expedia
Very dirty, might have gotten covid there.
Commentaires de Gestion de l’hôtel
11 août 2022 par Brand Experience Team, Gestion de l’hôtel
Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.
Lilith
#Team6
par un voyageur
Publié le 4 août 2021 sur Hotels
Commentaires de Gestion de l’hôtel
11 août 2022 par Brand Experience Team, Gestion de l’hôtel
Hi Gabrielle,
We appreciate you taking the time to rate your stay. Rest assured, we’ll do our best to give you a 5-star experience next time around.
Until then, we’ll leave the light on. For you.
Lilith
#Team6
