Note fondée sur 175 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,8 Propreté de la chambre
4,1 Service et personnel
3,8 Confort de la chambre
3,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 23 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you so much for your fantastic review! We're thrilled to hear you had a perfect stay. Your satisfaction is our top priority, and we can't wait to welcome you back for another wonderful experience!Sincerely, Hotel Manager
par un voyageur
Publié le 29 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
30 août 2024 par Hotel manager, Gestion de l’hôtel
Dear Guest, Thank you for your feedback. We work very hard to provide the highest level of service for all of our guests which is why we cannot apologize enough for your stay being so disappointing. Please know, your feedback is very important to us and we would welcome an opportunity to learn more about the particulars of your situation, which is critical to helping us understand where we went wrong. With this in mind, if you would be kind enough to contact us, discuss and sort it out for the betterment of our services. Please reconsider and visit us again. Sincerely, Hotel Manager
par un voyageur
Publié le 26 août 2024 sur Expedia
It was good booked a room on expedia.
Commentaires de Gestion de l’hôtel
27 août 2024 par Hotel manager, Gestion de l’hôtel
Dear Guest,Thank you for your feedback regarding breakfast. We’re sorry to hear that it didn’t meet your expectations. Your comments will be reviewed to help us make improvements and offer a better selection in the future. We appreciate your input and hope to provide a more satisfying breakfast on your next visit.Sincerely, Hotel Manager
par un voyageur
Publié le 22 août 2024 sur Expedia
They adjust the volume on the TV so it was so bad. You couldn’t watch TV the whole time.
Commentaires de Gestion de l’hôtel
24 août 2024 par Hotel manager, Gestion de l’hôtel
Dear Guest,I’m sorry to hear about the issue with the TV volume. This is certainly not the experience we want for our guests. We will address this problem promptly to ensure it doesn’t happen again. Thank you for bringing it to our attention.Sincerely, Hotel Manager
par un voyageur
Publié le 20 août 2024 sur Expedia
I would have given five stars for all because the staff was so friendly and helpful and the renovations are excellent. The continental breakfast was lacking, but the staff did everything they could to make it better!
Commentaires de Gestion de l’hôtel
21 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your kind words about our staff and renovations! We're glad to hear they made a positive impact on your stay. We appreciate your feedback on the breakfast and will continue to work on improving it. We hope to welcome you back soon!Sincerely, Hotel Manager
par un voyageur
Publié le 5 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
6 août 2024 par Hotel manager, Gestion de l’hôtel
Dear Guest, Thank you for your feedback. We work very hard to provide the highest level of service for all of our guests which is why we cannot apologize enough for your stay being so disappointing. Please know, your feedback is very important to us and we would welcome an opportunity to learn more about the particulars of your situation, which is critical to helping us understand where we went wrong. With this in mind, if you would be kind enough to contact us, discuss and sort it out for the betterment of our services. Please reconsider and visit us again. Sincerely, Hotel Manager
par un voyageur
No AC no sympathy or help
Publié le 5 août 2024 sur HotelsOur AC didnt work and when we got someone from the office he said it will get there give it time ... we gave it 3 hours and then had to go back home because we were burning up .... no refund no care in the world he had when he came out to look.... we use this place alot and were very upset with our last visist.
Commentaires de Gestion de l’hôtel
5 août 2024 par Hotel manager, Gestion de l’hôtel
Dear Guest,I’m truly sorry to hear about the issues you encountered with the AC and the lack of resolution during your stay. It’s disappointing that we did not meet your expectations. We will review this incident with our team to improve our service and address your concerns. Thank you for bringing this to our attention.Sincerely, Hotel Manager
par un voyageur
Publié le 2 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
5 août 2024 par Hotel manager, Gestion de l’hôtel
Dear Guest, Thank you for your feedback. We work very hard to provide the highest level of service for all of our guests which is why we cannot apologize enough for your stay being so disappointing. Please know, your feedback is very important to us and we would welcome an opportunity to learn more about the particulars of your situation, which is critical to helping us understand where we went wrong. With this in mind, if you would be kind enough to contact us, discuss and sort it out for the betterment of our services. Please reconsider and visit us again. Sincerely, Hotel Manager
par un voyageur
Publié le 1 août 2024 sur Expedia
This was a very nice quiet and pretty place that overlooks the water. The owner let us stay a little longer for the kids to swim the next day. The owners are very nice and we will stay here again!
Commentaires de Gestion de l’hôtel
2 août 2024 par Hotel manager, Gestion de l’hôtel
Dear Guest,Thank you for your wonderful review! We're thrilled you enjoyed the peaceful waterfront location and appreciated the extended time for your kids to swim. Our owners are pleased to hear your kind words. We look forward to your next stay!Sincerely, Hotel Manager
par un voyageur
Publié le 1 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
3 août 2024 par Hotel Manager , Gestion de l’hôtel
Dear Guest,We’re honored by your 10 out of 10 rating! Your feedback is incredibly valuable, and we look forward to your next visit.Sincerely, Hotel Manager
