Note fondée sur 640 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,6 Service et personnel
4,6 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 4 août 2019 sur Hotels
Commentaires de Gestion de l’hôtel
7 août 2019 par Ryan Preston , Gestion de l’hôtel
I wanted to take the time to thank you for your recent stay with us at the Hampton Inn & Suites- Riverton, Wyoming. It is because of guests like you that take the time to tell us how were doing, and comments like yours that we can continually look to improve our hotel, our service, and the products we offer our guests. We can also continue to make sure all our guests receive the kind of service that makes them feel as though we truly are your home away from home.
We appreciate you giving us feedback about your recent stay. It appears that while you did not have a bad experience, we failed to go above and beyond to provide the kind service that makes for a memorable experience. I am hoping to be able to discuss with you what we could have done to make your stay memorable one, if you would be so kind to let me know a good time for you I will gladly call you to discuss how we could have done better, or you if want you can contact me.
Again, thank you so much for your feedback.
par un voyageur
Publié le 8 août 2012 sur Hotels
Commentaires de Gestion de l’hôtel
21 août 2018 par Ryan Preston, Gestion de l’hôtel
I wanted to take the time to thank you very much for your recent stay with us at the Hampton Inn & Suites- Riverton, Wyoming. It is because of guests like you who take the time to tell us how were doing and make comments like yours, that we can continually look to improve our hotel, our service, and the products we offer our guests. We can also continue to make sure all of our guests receive the kind of service that makes you feel as though we truly are your home away from home.
We appreciate you giving us feedback about your recent stay. It was heartwarming to see all the fabulous scores that you gave us—you really made my day! WOW! I will make sure that my staff is aware of the great job they did displaying their HAMPTONALITY while you were with us which made your stay a memorable one. It is always wonderful to read the wonderful experiences and connections we made during your stay.
Again, thank you so much for your feedback, it has truly made my day!
par un voyageur de France
Publié le 20 août 2011 sur Hotels
Hôtel impeccable , accueil parfait, piscine, Spa et salle de fitness pour agrémenter le tout. Prix très correct.
par un voyageur
Publié le 24 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
28 sept. 2024 par Maria, Gestion de l’hôtel
Thank you for staying with us. We appreciate your feedback.
par un voyageur
Publié le 22 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Ryan Preston , Gestion de l’hôtel
I wanted to take this opportunity to thank you for your recent stay with us at the Hampton Inn & Suites- Riverton, Wyoming. I am truly grateful that you took the time to let us know how we did during your stay so we can continually improve as a team.We appreciate you giving us feedback about your recent stay. While It appears that while you did not have a bad experience, we failed in our goal to make sure your stay with us was a HAPPY experience. I am hoping to be able to discuss with you what we could have done to make your stay a HAPPY one. If you would be so kind to let me know a good time for you, I will gladly call you to discuss how we could have done better.Again, thank you so much for your feedback.
par un voyageur
Publié le 20 sept. 2024 sur Hotels
Great rooms, quiet, clean
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Ryan Preston , Gestion de l’hôtel
I wanted to take this opportunity to say thank you very much for your recent stay with us at the Hampton Inn & Suites- Riverton, Wyoming. My team’s goal is consistently going above and beyond for all our guests and to make this their home away from home, at least for a night or two. When you leave our hotel, it is our goal to make sure you’re 100% HAPPY when it’s time to check out. Because you took the time to fill out our survey on how we’re doing, and made the comments you did, we can continually look to improve our hotel and the way we treat every guest to ensure you’re HAPPINESS. It truly was heart-warming to see all the fabulous scores that you gave us—you really made my team and me HAPPY! I will make sure that my team are aware of the great job they did displaying their HAMPTONALITY while you were with us, which made your stay a memorable one. It is always wonderful to read the fantastic experiences and connections we made during your stay. I cannot tell you how much it means to us that you took the time to let us know we achieved our goal during your stay.Sincerely Ryan PrestonGeneral Manager
par un voyageur
Publié le 17 sept. 2024 sur Hotels
I would never stay here again. This is supposed to be upscale but that's a veneer. The front desk staff was only pretend friendly, and there were small problems with the room, such a hole in the blind, scuffs on the walls, a robe hook ready to fall off the bathroom door, a toilet paper holder that didn't work. If you looked closely, the cleanliness was not what it should be.
We were told the hotel was "out of do not disturb signs," so we didn't have one. On the morning we were to leave, the cleaning staff aggressively disturbed us THREE TIMES. They blocked the hall with carts and garbage cans, only clearing it halfway so we could push the luggage cart toward the elevator with difficulty. We were exiting an accessible room. What if one of us had used a wheelchair? I have never encountered this kind of rudeness and disrespect in any other hotel.
par un voyageur
Publié le 14 sept. 2024 sur Expedia
Clean room and friendly staff :)
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Ryan Preston , Gestion de l’hôtel
I wanted to take this opportunity to say thank you very much for your recent stay with us at the Hampton Inn & Suites- Riverton, Wyoming. My team’s goal is consistently going above and beyond for all our guests and to make this their home away from home, at least for a night or two. When you leave our hotel, it is our goal to make sure you’re 100% HAPPY when it’s time to check out. Because you took the time to fill out our survey on how we’re doing, and made the comments you did, we can continually look to improve our hotel and the way we treat every guest to ensure you’re HAPPINESS. It truly was heart-warming to see all the fabulous scores that you gave us—you really made my team and me HAPPY! I will make sure that my team are aware of the great job they did displaying their HAMPTONALITY while you were with us, which made your stay a memorable one. It is always wonderful to read the fantastic experiences and connections we made during your stay. I cannot tell you how much it means to us that you took the time to let us know we achieved our goal during your stay.Sincerely Ryan PrestonGeneral Manager
par un voyageur
Publié le 13 sept. 2024 sur Expedia
Room was very clean.
Good hot breakfast.
Free dinner too!
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Ryan Preston , Gestion de l’hôtel
I wanted to take this opportunity to say thank you very much for your recent stay with us at the Hampton Inn & Suites- Riverton, Wyoming. My team’s goal is consistently going above and beyond for all our guests and to make this their home away from home, at least for a night or two. When you leave our hotel, it is our goal to make sure you’re 100% HAPPY when it’s time to check out. Because you took the time to fill out our survey on how we’re doing, and made the comments you did, we can continually look to improve our hotel and the way we treat every guest to ensure you’re HAPPINESS. It truly was heart-warming to see all the fabulous scores that you gave us—you really made my team and me HAPPY! I will make sure that my team are aware of the great job they did displaying their HAMPTONALITY while you were with us, which made your stay a memorable one. It is always wonderful to read the fantastic experiences and connections we made during your stay. I cannot tell you how much it means to us that you took the time to let us know we achieved our goal during your stay.Sincerely Ryan PrestonGeneral Manager
par un voyageur
Publié le 13 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Ryan Preston , Gestion de l’hôtel
I wanted to take this opportunity to say thank you very much for your recent stay with us at the Hampton Inn & Suites- Riverton, Wyoming. My team’s goal is consistently going above and beyond for all our guests and to make this their home away from home, at least for a night or two. When you leave our hotel, it is our goal to make sure you’re 100% HAPPY when it’s time to check out. Because you took the time to fill out our survey on how we’re doing, and made the comments you did, we can continually look to improve our hotel and the way we treat every guest to ensure you’re HAPPINESS. It truly was heart-warming to see all the fabulous scores that you gave us—you really made my team and me HAPPY! I will make sure that my team are aware of the great job they did displaying their HAMPTONALITY while you were with us, which made your stay a memorable one. It is always wonderful to read the fantastic experiences and connections we made during your stay. I cannot tell you how much it means to us that you took the time to let us know we achieved our goal during your stay.Sincerely Ryan PrestonGeneral Manager
