Note fondée sur 619 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,6 Service et personnel
4,6 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 4 août 2019 sur Hotels
Commentaires de Gestion de l’hôtel
7 août 2019 par Ryan Preston , Gestion de l’hôtel
I wanted to take the time to thank you for your recent stay with us at the Hampton Inn & Suites- Riverton, Wyoming. It is because of guests like you that take the time to tell us how were doing, and comments like yours that we can continually look to improve our hotel, our service, and the products we offer our guests. We can also continue to make sure all our guests receive the kind of service that makes them feel as though we truly are your home away from home.
We appreciate you giving us feedback about your recent stay. It appears that while you did not have a bad experience, we failed to go above and beyond to provide the kind service that makes for a memorable experience. I am hoping to be able to discuss with you what we could have done to make your stay memorable one, if you would be so kind to let me know a good time for you I will gladly call you to discuss how we could have done better, or you if want you can contact me.
Again, thank you so much for your feedback.
par un voyageur
Publié le 8 août 2012 sur Hotels
Commentaires de Gestion de l’hôtel
21 août 2018 par Ryan Preston, Gestion de l’hôtel
I wanted to take the time to thank you very much for your recent stay with us at the Hampton Inn & Suites- Riverton, Wyoming. It is because of guests like you who take the time to tell us how were doing and make comments like yours, that we can continually look to improve our hotel, our service, and the products we offer our guests. We can also continue to make sure all of our guests receive the kind of service that makes you feel as though we truly are your home away from home.
We appreciate you giving us feedback about your recent stay. It was heartwarming to see all the fabulous scores that you gave us—you really made my day! WOW! I will make sure that my staff is aware of the great job they did displaying their HAMPTONALITY while you were with us which made your stay a memorable one. It is always wonderful to read the wonderful experiences and connections we made during your stay.
Again, thank you so much for your feedback, it has truly made my day!
par un voyageur de France
Publié le 20 août 2011 sur Hotels
Hôtel impeccable , accueil parfait, piscine, Spa et salle de fitness pour agrémenter le tout. Prix très correct.
par un voyageur
Publié le 6 août 2024 sur Expedia
very average property
Commentaires de Gestion de l’hôtel
6 août 2024 par Ryan Preston, Gestion de l’hôtel
I wanted to take this opportunity to thank you for your recent stay with us at the Hampton Inn & Suites- Riverton, Wyoming. I am truly grateful that you took the time to let us know how we did during your stay so we can continually improve as a team.We appreciate you giving us feedback about your recent stay. While It appears that while you did not have a bad experience, we failed in our goal to make sure your stay with us was a HAPPY experience. I am hoping to be able to discuss with you what we could have done to make your stay a HAPPY one. If you would be so kind to let me know a good time for you, I will gladly call you to discuss how we could have done better. Again, thank you so much for your feedback.
par un voyageur
Publié le 4 août 2024 sur Expedia
If you have to stay somewhere in a pinch, this hotel is fine. But the bathroom was filthy- we had to wipe down the floor with Lysol wipes and they were black and full of hair after use. So gross. Plus, the neighbor was screaming at someone on her phone for 90 minutes and it really frightened our kids. Definitely wouldn’t stay here again though the front desk person was very kind.
Commentaires de Gestion de l’hôtel
6 août 2024 par Ryan Preston , Gestion de l’hôtel
My Name is Ryan Preston and I am the General Manager of the Hampton Inn Riverton, Wy. I wanted to thank you for filling out the survey about your recent stay on 7/30/24. In your survey you indicated that your experience at the hotel was less than 100% satisfaction due to your comment of (If you have to stay somewhere in a pinch, this hotel is fine. But the bathroom was filthy- we had to wipe down the floor with Lysol wipes and they were black and full of hair after use. So gross. Plus, the neighbor was screaming at someone on her phone for 90 minutes and it really frightened our kids. Definitely wouldn’t stay here again though the front desk person was very kind.!.) Dear Mr, Kennedy I am very concerned about your stay at my hotel. In your survey, you indicated a complete displeasure with my housekeeping team and several issues you found. I can fully understand your frustration caused by this. If you would kindly contact me so we could talk about it and discuss any other action that I can do to make it right. I am truly sorry that we did not live up to our guarantee that every experience is a HAPPY one. If you would give me the opportunity I would like to discuss with you what arose and gather some more information of how we could of better handled this situation while you were at our Hotel and so that I may offer my most sincere apology, and take additional actions to ensure your satisfaction.If you could be so kind to either contact me . Sincerely Ryan Preston General ManagerHampton Inn & Suites
par un voyageur
Publié le 4 août 2024 sur Expedia
Clean and staff is friendly. Best un this area
Commentaires de Gestion de l’hôtel
6 août 2024 par Ryan Preston, Gestion de l’hôtel
I wanted to take this opportunity to say thank you very much for your recent stay with us at the Hampton Inn & Suites- Riverton, Wyoming. My team’s goal is consistently going above and beyond for all our guests and to make this their home away from home, at least for a night or two. When you leave our hotel, it is our goal to make sure you’re 100% HAPPY when it’s time to check out. Because you took the time to fill out our survey on how we’re doing, and made the comments you did, we can continually look to improve our hotel and the way we treat every guest to ensure you’re HAPPINESS. It truly was heart-warming to see all the fabulous scores that you gave us—you really made my team and me HAPPY! I will make sure that my team are aware of the great job they did displaying their HAMPTONALITY while you were with us, which made your stay a memorable one. It is always wonderful to read the fantastic experiences and connections we made during your stay. I cannot tell you how much it means to us that you took the time to let us know we achieved our goal during your stay.Sincerely Ryan PrestonGeneral Manager
par un voyageur
Publié le 25 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
6 août 2024 par Ryan Preston , Gestion de l’hôtel
I wanted to take this opportunity to say thank you very much for your recent stay with us at the Hampton Inn & Suites- Riverton, Wyoming. My team’s goal is consistently going above and beyond for all our guests and to make this their home away from home, at least for a night or two. When you leave our hotel, it is our goal to make sure you’re 100% HAPPY when it’s time to check out. Because you took the time to fill out our survey on how we’re doing, and made the comments you did, we can continually look to improve our hotel and the way we treat every guest to ensure you’re HAPPINESS. It truly was heart-warming to see all the fabulous scores that you gave us—you really made my team and me HAPPY! I will make sure that my team are aware of the great job they did displaying their HAMPTONALITY while you were with us, which made your stay a memorable one. It is always wonderful to read the fantastic experiences and connections we made during your stay. I cannot tell you how much it means to us that you took the time to let us know we achieved our goal during your stay.Sincerely Ryan PrestonGeneral Manager
par un voyageur
Publié le 24 juill. 2024 sur Expedia
Stay here every time I’m in town.
Commentaires de Gestion de l’hôtel
6 août 2024 par Ryan Preston , Gestion de l’hôtel
I wanted to take this opportunity to say thank you very much for your recent stay with us at the Hampton Inn & Suites- Riverton, Wyoming. My team’s goal is consistently going above and beyond for all our guests and to make this their home away from home, at least for a night or two. When you leave our hotel, it is our goal to make sure you’re 100% HAPPY when it’s time to check out. Because you took the time to fill out our survey on how we’re doing, and made the comments you did, we can continually look to improve our hotel and the way we treat every guest to ensure you’re HAPPINESS. It truly was heart-warming to see all the fabulous scores that you gave us—you really made my team and me HAPPY! I will make sure that my team are aware of the great job they did displaying their HAMPTONALITY while you were with us, which made your stay a memorable one. It is always wonderful to read the fantastic experiences and connections we made during your stay. I cannot tell you how much it means to us that you took the time to let us know we achieved our goal during your stay.Sincerely Ryan PrestonGeneral Manager
par un voyageur
Publié le 21 juill. 2024 sur Expedia
Favorite place to stay whenever we’re in the Riverton area. Clean, cozy, spacious rooms. Great breakfast. Awesome staff.
Commentaires de Gestion de l’hôtel
6 août 2024 par Ryan Preston , Gestion de l’hôtel
I wanted to take this opportunity to say thank you very much for your recent stay with us at the Hampton Inn & Suites- Riverton, Wyoming. My team’s goal is consistently going above and beyond for all our guests and to make this their home away from home, at least for a night or two. When you leave our hotel, it is our goal to make sure you’re 100% HAPPY when it’s time to check out. Because you took the time to fill out our survey on how we’re doing, and made the comments you did, we can continually look to improve our hotel and the way we treat every guest to ensure you’re HAPPINESS. It truly was heart-warming to see all the fabulous scores that you gave us—you really made my team and me HAPPY! I will make sure that my team are aware of the great job they did displaying their HAMPTONALITY while you were with us, which made your stay a memorable one. It is always wonderful to read the fantastic experiences and connections we made during your stay. I cannot tell you how much it means to us that you took the time to let us know we achieved our goal during your stay.Sincerely Ryan PrestonGeneral Manager
par un voyageur
Publié le 18 juill. 2024 sur Expedia
Great place to stay before heading for Teton!
Commentaires de Gestion de l’hôtel
6 août 2024 par Ryan Preston , Gestion de l’hôtel
I wanted to take this opportunity to say thank you very much for your recent stay with us at the Hampton Inn & Suites- Riverton, Wyoming. My team’s goal is consistently going above and beyond for all our guests and to make this their home away from home, at least for a night or two. When you leave our hotel, it is our goal to make sure you’re 100% HAPPY when it’s time to check out. Because you took the time to fill out our survey on how we’re doing, and made the comments you did, we can continually look to improve our hotel and the way we treat every guest to ensure you’re HAPPINESS. It truly was heart-warming to see all the fabulous scores that you gave us—you really made my team and me HAPPY! I will make sure that my team are aware of the great job they did displaying their HAMPTONALITY while you were with us, which made your stay a memorable one. It is always wonderful to read the fantastic experiences and connections we made during your stay. I cannot tell you how much it means to us that you took the time to let us know we achieved our goal during your stay.Sincerely Ryan PrestonGeneral Manager
