English Tudor Villa-Perfect for Weddings, Family Events! Reviews

Dear Alex, We are truly grateful for your kind words! It brings us immense joy to learn that you had a wonderful stay and that our home catered to all your needs. Hosting your group was a pleasure, and we are delighted that you found ample space to unwind and enjoy yourselves. We are also glad to hear that the hot tub was a hit! We eagerly look forward to welcoming you back anytime in the future and hosting you and your group again. Once more, we're grateful for the opportunity to be your hosts, and we thank you for entrusting us with your accommodations. Warm regards, Your Host

Dear Hailame, thank you so much for your glowing review! We're absolutly thrilled to hear that you enjoyed your stay and that our property exceeded your expectations. It's wonderful to know that the space accommodated your large group comfortably and that everyone had a great time enjoying the amenities, from the backyard and pickleball courts to the spacious XL hot tub. We are delighted to have been able to contribute to your positive experience, and we can't wait to welcome you and your family and friends back in the future! Best, Angie

Dear Rogan, Thank you for your detailed feedback and giving us the opportunity to address your concerns. Regarding the heater, we're glad to hear that it eventually reached the desired temperature. As stated during our phone call, it typically takes some time for the temperature to adjust, especially from such a significant difference, which in this case you had it set to 84 while the room temperature was initially 62. Regarding the bathrooms, we apologize for any misunderstanding regarding our property's layout. We are working on providing our guests with an actual property floor plan to ensure this confusion does not occur. The house has ample bathrooms and bedrooms; however, we have not advertised it as having a dedicated bathroom for each bedroom. Regarding the window coverings, we have confirmed that there are window coverings and curtains in each of the lower level bedrooms. As for the upper level bedrooms, it has not been brought to our attention until your stay. We will certainly address this issue with the upper bedrooms and ensure that appropriate measures are taken for future guests' comfort and privacy. Finally, regarding the additional 10% discount we aimed to provide you for the inconveniences experienced, we regret to inform you that it was not approved by our accounting and property management teams. This decision was made as your booking already included several discounts at the time of reservation. Should you consider us for your accommodations in the future, please reach out before booking to discuss options for including an additional 10% discount at the time of your reservation. We apologize for any confusion or disappointment this may have caused. We're glad to hear that you enjoyed the spacious kitchen, seating areas, and cleanliness of the property. Your satisfaction is our top priority, and we will continue to work to improve our services. Once again, we apologize for any inconvenience you experienced, and we appreciate your understanding and patience. Warm regards, Your Host