Ratings based on 399 Guest Reviews
Hear it directly from our travellers
4.3 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.1 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Jul. 26, 2024 on Hotels
by A traveller
Posted Jun. 2, 2024 on Hotels
by A traveller
Posted May 28, 2024 on Expedia
by A traveller
Don't really know what to say
Posted May 16, 2024 on HotelsLocation and common dining areas were good.Giving it an Average rating - could have been excellent f the hallway carpets did not look dated. Further when booking a cab - we were given some pushy drivers trying to charge us the same price as big lux car and actually driving us in a small car. Had to speak to reception again to sort it out. some Food ran out at breakfast with no refill for 30 minutes had leave and had a lovely little hair in the scrambled eggs - we joked it was Vitamin H. Did not bother showing it to the staff - what would they do besides apologise.
by A traveller
Posted May 2, 2024 on Hotels
by A traveller
Posted Mar. 29, 2024 on Expedia
Hotel was decent and clean. We used it as a stay over for a trip back to the UK.
by A traveller
My Review
Posted Mar. 6, 2024 on HotelsDespite its 5-star rating, my recent stay at Hotel Martin Chatou left much to be desired, aligning more closely with what one might expect from a 3-star establishment.
Service: The service at Hotel Martin Chatou unfortunately did not meet the high standards one would anticipate from a hotel of its purported caliber. Interactions often felt lackluster, lacking the attentiveness and detail-oriented approach synonymous with luxury accommodations.
Breakfast: The breakfast offering was another area where the hotel did not live up to expectations. The variety and quality of food did not reflect the 5-star experience, with options feeling limited and somewhat uninspired.
Room Quality: The room itself, while adequately furnished, fell short of the comfort and luxury one looks forward to in such a reputed hotel. The aesthetic and amenities provided did not match up to the usual 5-star room experience, with elements of wear and a need for refreshment apparent.
Comfort and Cleanliness: On the front of comfort and cleanliness, there again was room for improvement. The overall cleanliness did not reach the meticulous standard expected, and the comfort level of the lodging experience was underwhelming. This detracted from the overall sense of luxury and relaxation that should define a stay at a hotel of this standing.
In conclusion, while Hotel Martin Chatou boasts a 5-star rating, my experience suggests that the services, amenities, and overall guest experience align more to 3 star
by A traveller
Posted Jan. 26, 2024 on Hotels
by A traveller
Posted Jan. 4, 2024 on Expedia
by A traveller
Amazing Disney like fairy tale chateau
Posted Dec. 15, 2023 on HotelsLove this hotel, location amazing, rooms big, beds the best, breakfast amazing. And the nicest staff you could wish for
