Note fondée sur 31 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,3 Propreté de la chambre
3,3 Service et personnel
3,4 Confort de la chambre
3,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 11 sept. 2024 sur Hotels
Non smoking room but keep smelling the smoke from air conditioner! The floor is not clean and counter is very slow
There is no window in the room, I mentioned needs to have windows before I check in, however, it seems the hotel doesn’t care about my request
Commentaires de Gestion de l’hôtel
11 sept. 2024 par Al Hamra Palace, Gestion de l’hôtel
Thank you for your review. I’m sorry to hear you had a frustrating experience, but we really appreciate you bringing this issue to our attention.” “Thank you for bringing this to our attention. We’re sorry you had a bad experience. We’ll strive to do better. ” “Thank you for letting us knows about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately Front Office Manager Mr. Abdulaziz Abdulwahab
par un voyageur de Springfield Gardens
Publié le 8 juin 2024 sur Expedia
I selected this hotel because of its proximity to the office I had meetings in. My room was spacious but lacked windows. Based on the traffic outside that was probably a good thing. Breakfast is limited and only Americano coffee is offered. No espresso. Really? Would I stay here again? Probably not.
Commentaires de Gestion de l’hôtel
8 juin 2024 par Al Hamra Palace Hotel, Gestion de l’hôtel
Thank you for your review. I’m sorry to hear you had a frustrating experience, but we really appreciate you bringing this issue to our attention.” “Thank you for bringing this to our attention. We’re sorry you had a bad experience. We’ll strive to do better. ” “Thank you for letting us knows about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately Front Office Manager Mr. Abdulaziz Abdulwahab
par un voyageur
Publié le 4 mars 2024 sur Expedia
Ottimo servizio
Commentaires de Gestion de l’hôtel
22 mai 2024 par Al Hamra Palace Hotel, Gestion de l’hôtel
Thank you for choosing Al Hamra Palace hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations, our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future.
par un voyageur
Publié le 11 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
22 mai 2024 par Al Hamra Palace Hotel, Gestion de l’hôtel
Thank you for choosing Al Hamra Palace hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations, our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future.Front Office Manager Mr. Abdilaziz Abdulwahab
par un voyageur
Publié le 8 janv. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
22 mai 2024 par Al Hamra Palace Hotel, Gestion de l’hôtel
Thank you for choosing Al Hamra Palace hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations, our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future.Front Office ManagerMr. Abdulaziz Abdulwahab
par un voyageur
Not a Good Choice !!
Publié le 22 déc. 2023 sur HotelsThe overall Stay was not the best experience, the bathroom edges were dirty, the bed sheet had cigarette burn on it, the corridors to the room were very dark.
Commentaires de Gestion de l’hôtel
5 janv. 2024 par Al Hamra Palace Hotel, Gestion de l’hôtel
Thank you for your review. I’m sorry to hear you had a frustrating experience, but we really appreciate you bringing this issue to our attention.” “Thank you for bringing this to our attention. We’re sorry you had a bad experience. We’ll strive to do better. ” “Thank you for letting us knows about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately.”
par un voyageur
Publié le 22 nov. 2023 sur Expedia
شكراً جزيلاً لكم كانت إقامة وتجربة مميزة ظ، خدمات مميزة موظفين محترفين
Commentaires de Gestion de l’hôtel
5 déc. 2023 par Al Hamra Palace Hotel, Gestion de l’hôtel
Thank you for choosing Al Hamra Palace hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations, our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future.
par un voyageur
Publié le 21 mai 2023 sur Hotels
It was a good stay, but the room had no windows. This was uncomfortable. The room service was fine, and had many choices with fair prices. The internet speed was not that fast. What I did not like is that electricity went off while turning off the room lights.
Commentaires de Gestion de l’hôtel
24 mai 2023 par reservation, Gestion de l’hôtel
Dear Sir,Dear Mr. Mohamed, Thank you for your review. I’m sorry to hear you had a frustrating experience, but we really appreciate you bringing this issue to our attention.” “Thank you for bringing this to our attention. We’re sorry you had a bad experience. We’ll strive to do better. ” “Thank you for letting us knows about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately.”
par un voyageur
Very bad service
Publié le 28 janv. 2023 sur HotelsDoor’s lock card always not working and you need to go down to the reception to let them connect it again to the system.
Wifi is very bad and you can’t access the network in easy way.
Commentaires de Gestion de l’hôtel
26 juill. 2023 par Billy, Gestion de l’hôtel
Thank you for your review. I’m sorry to hear you had a frustrating experience, but we really appreciate you bringing this issue to our attention.” “Thank you for bringing this to our attention. We’re sorry you had a bad experience. We’ll strive to do better. ” “Thank you for letting us knows about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately.”
par un voyageur
Publié le 21 janv. 2023 sur Expedia
Average
Commentaires de Gestion de l’hôtel
26 juill. 2023 par Billy, Gestion de l’hôtel
Thank you for choosing Al Hamra Palace hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations, Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Front Office Manager Mr. Abdulaziz Abdulwahab
