Note fondée sur 888 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,4 Service et personnel
4,3 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 2 févr. 2024 sur Expedia
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Commentaires de Gestion de l’hôtel
3 févr. 2024 par Robin, Gestion de l’hôtel
Gilles, Thank you so much for taking the time to share this feedback regarding your recent experience at our hotel. We hope to see you again on your next visit to Roanoke.
par un voyageur de Saint Jules de Beauce
Publié le 19 janv. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
21 janv. 2024 par Robin, Gestion de l’hôtel
Dear Mario,Thank you for taking the time to share your experience regarding your recent stay at the Hyatt Place Roanoke Airport/Valley View Mall. Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Yours in Hospitality, Robin D. Lowery, Jr.
par un voyageur
Publié le 23 juill. 2019 sur Hotels
par un voyageur
Publié le 16 déc. 2024
Commentaires de Gestion de l’hôtel
19 déc. 2024 par GM Ginger, Gestion de l’hôtel
Thank you for your feedback. It is extremely important to us. We hope that you will come back and stay with us again soon.
par un voyageur
Racial profiling
Publié le 19 oct. 2024 sur HotelsI checked in Thursday October 17th my aunts funeral Friday. Friday morning I woke up went down to lobby with my back pack to read since it was early didn’t want to wake my wife and son up. The front desk clerk turn tv off as requested but then ask me did I belong in the hotel and was I a guest. The cook that morning also was looking at me like I was someone off the streets. I had shorts and sweatshirt on I felt racial profile because they didn’t ask any other guest these questions who was down there. I stay at this hotel every time I visit Roanoke VA but never again
Commentaires de Gestion de l’hôtel
6 déc. 2024 par Ginger (GM), Gestion de l’hôtel
We apologize for any inconvenience this may have caused you during the stay. Please give me a call so that we can discuss.
par un voyageur
Publié le 19 oct. 2024 sur Expedia
Excellent location, accommodations, and friendly staff. Would definitely stay here again.
Commentaires de Gestion de l’hôtel
6 déc. 2024 par Ginger (GM), Gestion de l’hôtel
Thank you so much for your feedback. We pride ourselves with great customer service and a comfortable stay. We hope that you will be back to stay with us if you are in the area again.
par un voyageur
Great place to stay!
Publié le 18 oct. 2024 sur HotelsPet friendly- however, one client called the front desk on my dog barking at them as they arrived. Maybe pet rooms should be separate from others who don’t have their pets with them. Love the hotel and staff; great place to stay with my little 4-legged friend. Thanks !!
Commentaires de Gestion de l’hôtel
6 déc. 2024 par Ginger (GM), Gestion de l’hôtel
Thank you so much for your feedback. We pride ourselves with great customer service and a comfortable stay. We hope that you will be back to stay with us if you are in the area again.
par un voyageur de Port Saint Lucie
Publié le 18 oct. 2024 sur Expedia
I was in a very overwhelming situation and needed somewhere to stay last minute that was safe and the staff was phenomenal and the hotel was beautiful. 10/10 recommend.
Commentaires de Gestion de l’hôtel
6 déc. 2024 par Ginger (GM), Gestion de l’hôtel
Thank you so much for your feedback. We pride ourselves with great customer service and a comfortable stay. We hope that you will be back to stay with us if you are in the area again.
par un voyageur
Publié le 17 oct. 2024 sur Expedia
NA
Commentaires de Gestion de l’hôtel
6 déc. 2024 par Ginger (GM), Gestion de l’hôtel
Thank you so much for your feedback. We pride ourselves with great customer service and a comfortable stay. We hope that you will be back to stay with us if you are in the area again.
par un voyageur
Publié le 14 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
6 déc. 2024 par Ginger (GM), Gestion de l’hôtel
Thank you so much for your feedback. We pride ourselves with great customer service and a comfortable stay. We hope that you will be back to stay with us if you are in the area again.
