Note fondée sur 32 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
3,9 Service et personnel
4,0 Confort de la chambre
3,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 15 janv. 2019 sur Expedia
L’emplacement est magnifique, c’est un endroit calme et discret, des vacances mémorables! La nourriture est très bonne.
par un voyageur
Publié le 16 août 2024 sur Expedia
Beautiful property with a private beach that is tucked away in a sheltered cove. Clean, spacious rooms with excellent wi-fi. Lots of staff and security on-site. Wide variety of foods to choose from at the buffet. Family-friendly.
Arranging airport shuttle was not straightforward.
par un voyageur de Burien
Publié le 12 août 2024 sur Expedia
We like that the property is private and The only thing that we did not like the communication, it was really difficult to know what events were having. Nobody knew. It’s like the kissing and the front desk never really knew what it was for dinner or what they have for lunch or breakfast. It was always the same breakfast, but other than that everything else it was wonderful I know that they were on the season for mosquitoes, but they fumigating well. The customers were here and that’s really dangerous. there were some stuffing that they were kind of rude. They have a personal who take care of the kayaks and the patty board. One of the stuffing was really rude and we were shock about And the event team were not really exciting. We were there for almost a week and a half and everything was repeatedly. They were not so much things to do in the property. Also snacks during the breakfast lunch or lunch to dinner so pretty much you had to wait to grab something to eat, they only have Breakfast lunch and dinner but they’ll have Snacks between those hours and there’s nothing really close so you can go buy some snacks so if you not drive in you had to kind of communicate with the front desk so they can get you somebody to take you to a store and sometimes the store there like 30 minutes away and you had to wait for at least an hour so that can take almost 3 hours off your day they still have the name of Media Luna reserve a spa But they just reopen and their work progress
par un voyageur
Publié le 27 juill. 2024 sur Expedia
Staff was amazing
par un voyageur
Publié le 20 juill. 2024 sur Expedia
The staff needs more experience and the menu and services in such need work but overall they are on the way to success. They also need to stop all these blogger / influencer promos they have been doing. Stuff like that isn’t going to work help pick up the establishment. What’s gonna help is word of mouth, and word mouth will come once the entire complex is renovated, menu options have improved and the staff is full trained. One last thing, Media Luna needs its own social media accounts; they need to separate themselves completely from the Henry Morgan brand. They’re full different in all aspects.
par un voyageur
Publié le 16 juill. 2024 sur Expedia
The place is beautiful because it is secluded. However, they need to improve the dishes they offer to guests.
par un voyageur
Publié le 15 juill. 2024 sur Expedia
As a female lone traveler, I felt the staff went above and beyond to make me feel safe and happy. Everyone was so friendly and helpful. I loved my room and the layout of the place.
My only suggestions are that they clean up some to the trash in the water near the beach. When I went snorkeling, I saw a lot of plastics and trash in the shallow water. Also the patio door at my villa was very hard to open and lock.
par un voyageur de Virginia
Publié le 11 janv. 2020 sur Expedia
Ants in the bathroom
Ceiling wet
No wifi
I like the amaca
par un voyageur
Publié le 7 janv. 2019 sur Expedia
It is excellent if you want a quiet place to rest .. If you want to move to west end or west bay you need a rental .. taxis are too expensive
par un voyageur
Publié le 3 janv. 2019 sur Expedia
This property is off of the beaten path. It is nowhere near the west end or Coxen hole or any of the other popular destinations. The staff is very friendly and very eager to please. When we encountered problems ( one or two minor issues) the staff and management were very quick to help and make amends. As a SCUBA diver, this location is great; the associated company, “AquaAdventures” is convenient and staffed with talented divemasters. Morning and afternoon dives are available to guests.
My only complaint is the hotel’s relationship with the tour operator that takes residence in the lobby of the resort. We wanted to go to the West End for shopping and sightseeing and were told that a car to the West End would cost $100 USD. For the record, I have driven from the VA-N.C. border to upstate New York for less than $100.
When I asked the Hotel reception how to travel to West End, I was told to consult with the tour operator.
