Ratings based on 188 Guest Reviews
Hear it directly from our travellers
4.8 Room cleanliness
4.9 Service & staff
4.7 Room comfort
4.8 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Aug. 10, 2024 on Expedia
It was an amazing property to go snorkeling right off the pier.
Comment from Hotel Management
Aug. 11, 2024 by Puerta Azul Team, Hotel Management
Thank you so much for your review, Richard! It was an absolute pleasure hosting you. Until next time!
by A traveller
Posted Aug. 5, 2024 on Expedia
needs updates check in time in your websites
Comment from Hotel Management
Aug. 11, 2024 by Puerta Azul Team, Hotel Management
Thank you for your review, Ronal! The check-in time is listed under the "Policies" section. Hopefully this helps future guests. :)
by A traveller
Posted Jul. 29, 2024 on Hotels
Comment from Hotel Management
Sep. 13, 2024 by Puerta Azul Team, Hotel Management
Thank you, Jill!
by A traveller
Posted Jul. 22, 2024 on Expedia
Comment from Hotel Management
Sep. 1, 2024 by Puerta Azul Team, Hotel Management
Thank you, Christoph!
by A traveller
Posted Jul. 22, 2024 on Expedia
Staying at Puerta Azul was excellent.
The rooms are cleaned daily and staff is super friendly. Snorkling right off the dock is excellent, the food delicious.
Internet is strong and stable and allows for work-related Zoom calls if needed.
Comment from Hotel Management
Jul. 23, 2024 by Puerta Azul Team, Hotel Management
Thank you so much for your review, Christoph! We are thrilled you and your girlfriend were able to reliably and remotely access your work - while still getting in plenty of time to enjoy the island. We hope to host you both again someday!
by A traveller
Posted Jul. 20, 2024 on Expedia
Property is quiet and a short cab ride away from the tourist crowds. No pool, but the water off the dock is awesome for swimming and snorkeling. I just miss having a pool area for lounging. Lot's of mosquitoes, and I mean a lot!! The food is very good and the free breakfast was made to order and different every day. Staff is the best! Overall, a pretty good property despite the mosquitoes and no pool.
Comment from Hotel Management
Jul. 23, 2024 by Puerta Azul Team, Hotel Management
Thank you so much for your review, Zakkiyyah! It was such a joy to have you and Kareem here with us. Snorkeling from the end of the dock is such a magical experience. Hope to host you again someday!
by A traveller
Posted Jul. 15, 2024 on Expedia
Great stay! Great staff! Everything about it was great! Definitely would recommend!
Comment from Hotel Management
Jul. 23, 2024 by Puerta Azul Team, Hotel Management
Thank you Byron! We are so glad you two were able to enjoy all the wonderful activities Roatan has to offer - and that you chose us as your home base. Until next time!
by A traveller
Posted Jul. 12, 2024 on Expedia
What a beautiful property! It’s clean, quiet and safe! You can snorkel right off the dock. Danielle and the staff are absolutely amazing and accommodating. The fish and shrimp tacos with the mango salsa are to die for. I wish I had stayed here longer! 10/10 experience and highly recommend for anyone looking for a place to stay in Roatán.
Comment from Hotel Management
Jul. 23, 2024 by Puerta Azul Team, Hotel Management
Marlo - thank you so much for sharing your experience! Although you and the girls were only here for one night, you left such an impression on the team and we were so happy to host you. Hopefully our paths cross again someday.
by A traveller
Posted Jul. 10, 2024 on Expedia
Our family of four spent two weeks swimming, snorkeling, paddling, and hanging out in hammocks enjoying the beautiful tropical gardens and stunning sea. Best vacation ever.
Comment from Hotel Management
Jul. 23, 2024 by Puerta Azul Team, Hotel Management
Thank you so much for your wonderful review, Jodi! It was a pleasure having you and the kids here, and we're glad Orlando was able to bring you some fresh island mangoes to enjoy. Until next time!
by A traveller
Posted Jul. 5, 2024 on Expedia
Everything was perfect. This boutique hotel is a hidden gem.
Comment from Hotel Management
Jul. 10, 2024 by The Puerta Azul Team, Hotel Management
Thank you so much, Cynthia! It was a pleasure to have you here.
