Note fondée sur 44 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
3,5 sur 5
83 % des clients le recommandent
3,6 Propreté de la chambre
4,0 Service et personnel
3,4 Confort de la chambre
3,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
5 sur 5
par un voyageur de Montreal

Publié le 31 déc. 2019 sur Expedia
Très bon emplacement - 8 minutes de marche du bord de mer. Belles installations, chambres spacieuses, grande salle de bain. Propre Personnel très sympa Bon petit déjeuner Le seul point négatif est que la chambre au niveau du hall principal est un peu bruyante
Commentaires de Gestion de l’hôtel
2 janv. 2020 par Barbara, Gestion de l’hôtel
Thanks:)))
1 sur 5
par un voyageur

Horrible location

Publié le 2 mars 2024 sur Hotels
Horrible location, cars don’t go up the inclined road that has lots of holes and rocks
Commentaires de Gestion de l’hôtel
7 avr. 2024 par Barbara, Gestion de l’hôtel
I am sorry for the road but they are building right after me and they have completely destroyed the previous road because of the trucks that come continuosly full of very havy materials; they will remake the road as soon as they finish.
1 sur 5
par un voyageur

Ce voyageur a laissé seulement une note Publié le 18 déc. 2023 sur Expedia
3 sur 5
par un voyageur

You get what you paid for.

Publié le 8 juill. 2023 sur Hotels
I’d like to first rate the owner and operator, Ms Barbara, she was awesome, a solid 10. The facilities, ….well, it depends on who you are and what you’re looking for. If you’re backpacking through and you just need a place to crash it will be perfect. Well, almost perfect. If you’re not a backpacker Roatan BnB may not be as convenient as you had imagined. The building is a charming wood structure that has seen better days and maintenance: Windows and doors, screens, don’t all operate as they should. Appliances, WiFi, too don’t always operate. One unit had a tv but the other unit did not. One ceiling fan wobbled and it looked dangerously close to falling. A kitchen table was broken and it was haphazardly patched up instead of being replaced. Sundays are the maid’s day off so there are no services that day. The building is located some 600 meters uphill from the beach which enjoys refreshing breezes all day long. Hot showers are available but if the BnB is under heavy use the water cistern may get all used up leaving the facilities with no water. I get it, and to a large extent I understand: it’s island life, the Caribbean, and no posh location; the price reflecting the age and wear of the facilities so overall it was OK.
2 sur 5
par un voyageur

Publié le 29 mars 2023 sur Hotels
Commentaires de Gestion de l’hôtel
29 mars 2023 par Barbara, Gestion de l’hôtel
I am not sure I met this guest!Please, cancel this review!
1 sur 5
par un voyageur

Publié le 14 mars 2023 sur Expedia
Commentaires de Gestion de l’hôtel
3 avr. 2023 par Barbara, Gestion de l’hôtel
She could not come....
5 sur 5
par un voyageur

Publié le 13 mars 2023 sur Expedia
The host Barbara was very friendly and welcoming, and her property is beautiful! We enjoyed relaxing in our room and the AC was essential to catching up on sleep. The rooftop views of the ocean and walking distance to the main street completed our first day in the island.
Commentaires de Gestion de l’hôtel
26 mars 2023 par Barbara, Gestion de l’hôtel
Thank you Sarah,It was a pleasure meeting you.See you soon!
2 sur 5
par un voyageur

Publié le 8 mars 2023 sur Expedia
Commentaires de Gestion de l’hôtel
29 mars 2023 par Barbara, Gestion de l’hôtel
Please, cancel this review, she had not complaints..
1 sur 5
par un voyageur

Publié le 23 janv. 2023 sur Expedia
The lady is nice, unfortunately we had to leave the first night on a non refundable policy with more nights paid. The conditions are terrible especially because i was traveling with my baby and there was spiders everywhere, mushrooms growing out of the wood inside the rooms. Completely false advertisement and not what seeing on the pictures.
Commentaires de Gestion de l’hôtel
23 janv. 2023 par Barbrara, Gestion de l’hôtel
Ruth was nice too, but my very good maid took care of their apartment right before their arrival. I cannot believe the apartment was dirty! I though she would have just prefered to stay in West Bay ...
1 sur 5
par un voyageur

Publié le 5 janv. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
23 janv. 2023 par Barbara, Gestion de l’hôtel
This is what the guest wrote after he realized I made the possible to get in touch with him without success cause he was not connected with Internet.He said he would take the review out but he did not yet...[12:19 PM, 1/11/2023] Bhupendra Singh Ex 2/1/23: Hey just saw your message here.. my network was not so good on that days ....I was struggling with network that's where I called hotels.com.guys to help with navigation[12:22 PM, 1/11/2023] Bhupendra Singh Ex 2/1/23: I was using European local number so wan not checking WhatsApp on this[12:34 PM, 1/11/2023] Barbara Careddu: Sorry for that Bhupendra!Please, if you can take out the HORRIBLE sign on my reputation page![8:15 AM, 1/12/2023] Bhupendra Singh Ex 2/1/23: Ok will do