Note fondée sur 16 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,8 sur 5
100 % des clients le recommandent
4,9 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
5 sur 5
par un voyageur

Perfect family getaway!

Publié le 19 mars 2024 sur HomeAway
We planned this trip six months in advance and were eager to begin our adventure. Springwater Villa did not disappoint! Rustic but beautiful and perfectly positioned on the northern coast of the east end of Roatan. Property manager Wendy was extremely patient with all our questions, and she helped us book all the fun excursions we had set our sights on. She and her team, including Vicky, Becky and Alia, kept the property well maintained and the food, prepared on site, local and delicious ( including many delicious desserts!). On the last night, we discussed whether we should return here or go somewhere more mainstream. Springwater Villa was the unanimous winner!!
Commentaires de Gestion de l’hôtel
22 mars 2024 par VrboOwner, Gestion de l’hôtel
Hi Lee, we are so happy that your group had a great time, and really appreciate your kind words! Our staff can’t wait to see you again!
5 sur 5
par un voyageur

Family time

Publié le 9 oct. 2023 sur HomeAway
We had a wonderful time together and celebrated our son’s engagement. So many great adventures and incredible meals prepared by Wendy and Vicky. Ailia also did a great job keeping the outside property clean. A trip of a lifetime! We hope to return in the future. Thank you all!
Commentaires de Gestion de l’hôtel
11 oct. 2023 par VrboOwner, Gestion de l’hôtel
Thanks for the kind review Tricia! We are glad you had a good time at Springwater Villa and in Roatan. I know Wendy, Vicky and all our staff enjoyed having you and we do hope to see you again soon. Regards, Jim
5 sur 5
par un voyageur

Wonderful and Relaxing.

Publié le 29 mars 2023 sur HomeAway
My family had a wonderful experience as Springwater Resort. Spent a whole week with 8 of us. 4 kids and my parents. Everyone had an enjoyable and relaxing time. Place was spotless on arrival and kept clean during our stay. The communication before arriving was clear and specific. Wendy and her crew were very professional and accommodating throughout the whole stay. She set us up with Olwin who took us on a an awesome snorkeling excursion and with lunch in a fishing village, off the beaten path. It's too bad the pool was working, but they communicated that clearly before hand, so there was no surprise there. The grounds were kept clean everyday. During our stay, a storm rolled through and spit up a ton of sea grass onto the beach, but by the next day, the crew had cleaned it all up. Definitely would recommend this place for anyone. It is truly away from all the touristy spots, which we knew and wanted. It was nice to be away from everything. A few things to consider about the property and location, which I think will be helpful to know. -The unit is on the second floor. The view is beautiful, good strong breeze through the screen room. -The property is very far away from anything. At least 45mins from the nearest ATM or grocery store. We rented a van knowing we would be back and forth with other activities, but had to plan wisely to minimize wasted time traveling. Wasn't a problem for us, because we knew and planned for it. But could be for someone not aware. -Camp Bay Beach was by far one of favorite beaches ever. Never crowded and perfect place for my kids to play without worrying about riptide. We went there everyday to play, because the beach at the property was a little to rough to walk and play on. Lots of sea grass to wade through to be able to play in the water, so we choose to drive to the beach each day anyways. Other than the rough sand, it was a beautiful spot to sit and watch the sunset and enjoy the peace of the ocean. Spent many hours reading, while the kids played soccer on the large property. Had the weather/wind been better we would've used the kayaks and explored more right off the property. -Wendy and her crew cooked awesome fresh meals everyday. They were accommodating to our schedule and we verified times before each day. We didn't know what to expect, so we stopped at a grocery story right after landing to stock up on snacks for the kids. Overall, we would come back.
4 sur 5
par un voyageur

Wonderful place to veg

Publié le 17 févr. 2023 sur HomeAway
The good: charming house with books, tv, etc, comfortable beds and furniture. Wendy and her ladies cleaned every day and cooked wonderful meals. The bad: the pool is not usable. It is one hour from any stores and shopping. Two small places to eat out with high prices. No one takes plastic - bring lots of cash since the closest ATM is an hour away and you are very limited on the withdrawals. The ladies will give you a bill for food they bought at the end and although it was reasonable, it was hard to come up with the cash. Also, although lovely to look at, to really swim you need to wade through a goodly distance of grass and mud in the shallow water.
Commentaires de Gestion de l’hôtel
21 févr. 2023 par VrboOwner, Gestion de l’hôtel
Earl & Louise, thanks for staying with us and the kind words. Yes, we are secluded, but that is one of the great things about the area - And our staff picked up your groceries so you didn't have to. We are hoping that the pool is fixed soon, but glad you enjoyed the alternate option we set up. Sorry we had a communication mix-up about cash or Zelle payment needed for groceries and we will be proactive to let future guests know. We hope to see you back here in the future! Thanks again!
5 sur 5
par un voyageur de Toronto, Canada

Wonderful

Publié le 23 janv. 2023 sur HomeAway
The property, the staff the food all fantastic. It’s a great laid back and pleasant atmosphere. Wendy and Jim are both great to deal with and have everything well organized. I don’t often give 5 star reviews but 5 stars is what you’ll find here. Nicest part of the island. Stunning beach near by and again the food being cool here is the fantastic
Commentaires de Gestion de l’hôtel
24 janv. 2023 par VrboOwner, Gestion de l’hôtel
Hi Stefan, on behalf of my wife and I, and the entire staff at the Villa, thanks for your kind words and for staying with us. In speaking to Wendy I know everyone on our side enjoyed you and your group. We are so glad that you and your group had a great time and we look forward to seeing you again soon! Regards, Jim
4 sur 5
par un voyageur

Wonderful base on the quiet side of the island

Publié le 6 janv. 2023 sur HomeAway
Highs: Wendy and her team absolutely made our trip magical - they cooked 3 delicious meals for us every day, kept the place spotless and stocked, hooked us up with adventures and we're lovely people. Just awesome, and saved us from having to drive 30min to find food/drink. Also the location is great if you want quiet, and property is nice. Layout was great for 2 families of 4 and ACs worked well to keep cool at night. Also lovely screened in porch was our fave hangout. A little light snorkeling off the beach (and plenty of snorkel kits at the house) and the water is only 2 feet deep mostly. Lows: really just one, which was the fact that the pool was out of commission. This was a huge huge bummer, and really annoying to find out a month before we arrived when it was known months before. Instead of the kids running down to the pool to play during the day whenever, going to the pool was gearing up and driving with everyone, coordinating cars etc. This was compounded because there happened to be some jellyfish in the reef near the beach and after getting stung the kids were afraid to go in. The locals said this was extremely rare, something about ocean temps and time of year and time of month. But that meant the kids just couldn't go play in water. Other notes: bring copious amounts of cash in fresh unripped bills this is mostly all what's accepted, bring bug spray, and plan at least a few boat trips it's the best way to see the island. Don't miss pigeon cay best snorkeling we've ever experienced!
Commentaires de Gestion de l’hôtel
17 janv. 2023 par VrboOwner, Gestion de l’hôtel
Hi Joshua, thanks for all the kind words about the staff and the accommodations, as our staff and we try our best to make sure that our guests have a great stay. I am very sorry about the pool situation, but our description of the pool has been in our Vrbo listing for many, many months, and I see that we provided direct notice to you 6 weeks from your arrival date, so not sure else we could have done. In addition, we provided you with a significant rebate that you applied to groceries, and it is my understanding that you and your group went to the great alternate pool we have arranged for and liked it so much you went back a second time. Regarding a jellyfish in the water, we have never experienced that at our location, and as you know, the ocean has it’s share of natural hazards that could appear anytime. I hope you will come back again, and if you do we will give you a 15% discount for a stay of at least 7 nights. Regards, Jim
4 sur 5
par un voyageur

Perfect East End Location

Publié le 23 juin 2022 sur HomeAway
The inside of the property was amazing! We were greatly disappointed that we did not have the pool available. We rented a location with a pool specifically and we did not find out until after our final cancellation date that it was not going to be open. The staff, however, really tried their best to accomodate our desire to find a pool. We had 7 teenage boys that were extremely disappointed!
Commentaires de Gestion de l’hôtel
23 juin 2022 par VrboOwner, Gestion de l’hôtel
We and the staff are sorry that you were not happy with the huge discount we gave you and the great pool arrangements we set up for you and your group in advance - and the advance notice we provided about the pool situation. Unfortunately this situation is out of our control, but we are notifying all guests in advance and providing significant discounts and arrangements to ensure that our guests receive a wonderful vacation - as reflected in the many ratings we receive.
5 sur 5
par un voyageur de Las Vegas

A wonderful family vacation

Publié le 30 mai 2022 sur HomeAway
The property was wonderful and as pictured and was clean. Wendy and Jill were amazing they did great everyday with the meals, cleaning, and giving advice on what was good to do or eat in the area. They really helped make the stay special. Jarod did a great job keeping the beach area clean, which must've been a challenge since the 2nd day a lot of seaweed came but it was fine after that day. I would highly recommend this property and the service of having them do the meals and shopping. They did good working around my wife's many food allergies.
5 sur 5
par un voyageur de United States

Awesome place!

Publié le 5 mars 2022 sur HomeAway
We had such an incredible time! The location on the East side was perfect for our group. We loved having the beach and ocean steps from the house. Wendy, Becky and Jill were amazing. All of the food they prepared was incredible! They helped arrange excursions, having our laundry done and cleaning. It truly was such a relaxing vacation. Thank you for an incredible stay.
Commentaires de Gestion de l’hôtel
12 mai 2022 par VrboOwner, Gestion de l’hôtel
Thanks Melissa! We really appreciate your kind feedback and hope to see you again soon!
5 sur 5
par un voyageur

Fabulous

Publié le 2 mars 2022 sur HomeAway
Spring Water Villa is a great place for a family or group of friends to spend a holiday, it is only made better by the fabulous staff! Wendy, Becky and Jill will make your stay one of the best you’ve ever had! The food was amazing and there was always plenty of it. We were a group of 9 and spent many hours in the large pool or lounging on the beach. But there is so much to do for those that like to fill their days! There are kayaks and snorkel gear supplied. We took a boat tour through the mangroves with a couple of gentlemen from just up the beach, Arnold and Hubert. Their Mother owns a little restaurant where we enjoyed a fabulous lunch one day. There’s a cute little bar about a 5 minute walk. Be sure to try the rum punch! But they’re not for the faint of heart!! Lol This villa is in a quiet area of the island, fairly remote, but Wendy and the ladies are more than happy to help you plan anything that you may want to do or make sure you have everything you will need. Our group has travelled and stayed in a few villas in different places and this one is certainly one of our favorites!
Commentaires de Gestion de l’hôtel
3 mars 2022 par VrboOwner, Gestion de l’hôtel
Hi Jeff & Kathy! On behalf of our great staff, my wife and myself, thank you for the kind words! Your group was the perfect type for our villa and so glad to hear we were able to address all of your expectations. We hope you will be able to visit again! Jim G.