2/10 – Terrible
Margaret W., Quesnel
4 mai 2025
Points faibles : Propreté
Run down and dirty
It was unfortunate that this great place has been run down by poor management. This has 3 beautiful big bedrooms a large dinning kitchen and living room. The beds are all comfortable. However the place needs good cleaning too to bottom and a host who understands how to put a home together for guestsThe kitchen cupboards inside were very dirty and all dishes had to be washed before using.tjere were no dishcloths or tea towels, the dishwasher was non functioning. No paper towels. The cutlery drawers were thick with debris, smears of old food things strewn about in the drawer. There was a thick layer of dust everywhere on the furniture, and the bed linens had not been washed. There were no clean towels in the bathrooms. We found a few hung on hangers in the laundry area. Beds were not properly made. The heat vents were caked with dust so thick you could hardly see the grates. There were curly pub hair in the bathrooms. The outside patio was beyond useable because of dirt and disrepair. The grounds were unkept. The whole place looked deserted. We tried to get money back and book a new place as soon as we walked in the door but The host said he could not refund unless VRBO released the money to him. It took all evening and all the next morning to get any help from VEBO through all means of contact listed. We needed up getting 500 back from the 1200 we spent. VRBO could have a betterResponse and this place should not be listed till it’s cleaned up
Margaret W.
Séjour de 4 nuits en avril 2025