View all photos for Standard Room, 1 King Bed, Smoking, Refrigerator & Microwave (with Sofabed)
Standard Room, 1 King Bed, Smoking, Refrigerator & Microwave (with Sofabed)
Sleeps 4
1 King Bed
View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave
Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave
Sleeps 4
2 Double Beds
View all photos for Standard Room, 1 King Bed, Accessible, Bathtub
Standard Room, 1 King Bed, Accessible, Bathtub
Sleeps 2
1 King Bed
View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Larger Room;with Sofabed)
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Larger Room;with Sofabed)
Sleeps 4
1 King Bed
View all photos for Standard Room, 2 Double Beds, Smoking, Refrigerator & Microwave
Standard Room, 2 Double Beds, Smoking, Refrigerator & Microwave
Sleeps 4
2 Double Beds
View all photos for Standard Room, 1 King Bed, Accessible, Bathtub
Standard Room, 1 King Bed, Accessible, Bathtub
Sleeps 2
1 King Bed
View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)
Sleeps 4
1 King Bed
About the area
Robinsonville
In Robinsonville .You'll find Tunica National Golf Course and Casino Factory Shoppes within 3 miles (5 km) of this hotel. Also, Casino at Fitzgeralds Hotel is within 3 miles (5 km) and Harrah's Tunica Casino is within 6 miles (10 km).
What's nearby
Tunica National Golf Course - 3 min drive - 2.7 km
Casino at Fitzgeralds Hotel - 3 min drive - 3.8 km
Harrah's Tunica Casino - 6 min drive - 6.1 km
Gold Strike Casino - 6 min drive - 7.4 km
Horseshoe Tunica Casino - 6 min drive - 7.4 km
Getting around
Memphis International Airport (MEM) - 38 min drive
Restaurants
Wendy's - 2 min drive
Subway - 3 min drive
8 oz Burger Bar-Horseshoe Casino - 7 min drive
Horseshoe Tunica - 6 min drive
Franks Pub And Grille - 3 min drive
About this property
SureStay Hotel by Best Western Robinsonville Tunica Resorts
Hotel near Horseshoe Tunica Casino in Robinsonville
A computer station is on site and WiFi is free in public spaces. There's an onsite business center. Free breakfast is served daily. A vending machine, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly SureStay Hotel by Best Western Robinsonville Tunica Resorts. Free self parking is available.
Smoking is allowed in designated areas at this Robinsonville hotel.
80 guestrooms or units
3 levels
Full breakfast (free)
Business facilities
Coffee in lobby
Self-service laundry
Front desk (24 hours)
Staff is multilingual
Front-desk safe
Newspapers in lobby (free)
Television in lobby
ATM
Elevator
Smoking in designated areas
Microwave in a common area
Water dispenser
SureStay Hotel by Best Western Robinsonville Tunica Resorts offers 80 air-conditioned accommodations with coffee/tea makers and hair dryers. Premium cable television is provided. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.
Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.
Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
Wheelchair-accessible parking available
Food and drink
Free full breakfast available daily 6:30 AM to 9:30 AM
Coffee and tea in common areas
Things to do
TV in common areas
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible registration desk
Room amenities
Entertainment
TV with premium cable channels
Bedroom
Bedsheets provided
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Towels provided
Food and drink
Coffee/tea maker
Microwave
Refrigerator
More
Air conditioning
Desk
Desk chair
Free local calls
Iron/ironing board
Laptop workspace
Phone
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 20
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
No pets allowed, but service animals are welcome
Children and extra beds
Children are welcome.
Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
Rollaway/extra beds are not available.
Cribs (infant beds) are not available.
Property payment types
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Late check-out fee: USD 20 (subject to availability)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy. A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in. Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Carte Blanche. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
We should mention
Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Property is also known as
Best Western Tunica
Best Western Tunica Resort
Best Western Tunica Resort Robinsonville
Best Western Tunica Robinsonville
Resort Tunica
Tunica Resort
Best Western Tunica Resort
EOD SureStay Hotel by Best Western Robinsonville Tunica
SureStay Hotel by Best Western Robinsonville Tunica Resorts Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 419 out of 1038 reviews
10 - Excellent
419
Rating 8 - Good. 321 out of 1038 reviews
8 - Good
321
Rating 6 - Okay. 123 out of 1038 reviews
6 - Okay
123
Rating 4 - Poor. 81 out of 1038 reviews
4 - Poor
81
Rating 2 - Terrible. 94 out of 1038 reviews
2 - Terrible
94
8.0/10
Cleanliness
8.4/10
Staff & service
6.8/10
Amenities
7.8/10
Property conditions & facilities
6.6/10
Eco-friendliness
Reviews
8/10 Good
william
Travelled with partner
3 Mar 2025
Liked: Cleanliness
Disliked: Amenities
Room was good for the price. Advertises breakfast but instead of putting the food out for breakfast you have to ask them about the breakfast and then go into the pantry yourself to get the things you want. That did not seem very professional to me.
william
Stayed 1 night in Feb 2025
6/10 Okay
Dwain
29 Dec 2024
Great view
Dwain
Stayed 2 nights in Dec 2024
4/10 Poor
Terry
Travelled with family
29 Dec 2024
Disliked: Cleanliness, staff & service, amenities
We checked in late afternoon dropped off bags and went to our evening plans. Upon returning to our room, found that our room didn't have any bathroom towels or soap. Went to front desk and attendant was outside having a smoke not of the legal kind. Went back to room and didn't have a TV remote. Opened door to refrigerator and found mold inside. Immediately went back to front desk and requested to be moved. We were moved to another floor and that room was supplied however no remote for TV. Went back to front desk and got a remote. Breakfast was a joke. A few apples, four one-bite muffins, 4 pieces of bread, 2 cups to make a waffle and when I opened the waffle iron it had a burned waffle still inside not sure how long that it had been there so wasn't willing to chance that. Coffee was the only thing that was ok. When your website offers free breakfast I feel like it should include fresh variety of breakfast items.
This was one of the worst places I’ve ever stayed. There was mold in the bathroom. There was mold in the hallway, several roaches alive, and dead, no towels for the bathroom and when I reported it to management, he laughed about it.
They looked like they did a few upgrades to make it look ok but the fixtures were rusted, some did not work, the in room coffee pot did not work, shower was hot but the sink did not drain well. The breakfast was not good.
The staff at the front desk was very friendly, however, the room we stayed in had a weird smell and roaches. They fell from the curtain when we opened them, and they were on the bathroom wall.
A cockroach crawled across my daughter s face at night no clean towels room was not clean
Cindy
Stayed 4 nights in Oct 2024
4/10 Poor
Mary
Travelled with partner
10 Nov 2024
Disliked: Amenities
The smell of the hotel made me nauseous. I was not satisfied with the sheets, they need to be replaced. The shower water did not get hot, the water was more so lukewarm. Ice machine didn’t work. I wasn’t satisfied at all
Mary
Stayed 1 night in Nov 2024
6/10 Okay
Steven
Travelled with family, Travelled with family and small children
Ok.....so everyone staying here is staying cause its half the price of every hotel around, with that in mind it was fine....definitely need repairs, breakfast didnt exist.....get what you pay for, no surprises
This place had average accommodations. The room was close to the parking lot , which made it nice. We travel with bleach wipes, extra TP and Kleenex which is good because there were none in the room. On our second day, the only service we requested was for the room to be vacuumed and it wasn’t. Both days our room key did not work, had to ask for them to restock breakfast with an hour left to go before it closed. Overall, the price was right and the check in and checkout people were nice but we would probably not stay there again.
When we got to our room i pulled the sheets back and the sheets were not clean . One of the lights were out and no phone in the room. I went to the desk and the desk clerk was nice he gave us another room. The room was ok . There was dirt behind the tv stand, wires hanging down from the ceiling. There was water just pouring out around the ring of the shower headThe hallway smelled like mold. We paid for 2 nights after the first night they deactivated my room key. I went to the desk the ckerj looked at my reservation and said oh you paid for 2 nights and reactivated the keys. The morning of checkout my cards were deactivated at 9 am when i went to the desk and asked if checkout was at 11 i was told yes and i asked why was my keys deactivated and i was told because the clock at the desk is a hour ahead.
Allison
Stayed 2 nights in Oct 2024
2/10 Terrible
Amy
14 Oct 2024
Amy
Stayed 1 night in Oct 2024
10/10 Excellent
Rick
12 Oct 2024
Liked: Staff & service, room comfort
Quiet relaxing night
Easy check in and out. Courteous staff. Adequate free breakfast. Quiet location.
Walking in to check in the man behind the counter was friendly and helpful. He did inform us of some trouble with the elevator and said if we had any trouble to let him know and would reset it. After we stepped off the elevator to go to our room it smelled very strongly of cigarettes and marijuana. There was a pile of boxes with trash next to the elevator doors when we stepped off as well. The room was okay, but the bathroom had a noticeable amount of hair on the floor behind the door. The toilet seat wasn’t cleaned very well so I wiped it down before using it. Overall I was disappointed in the cleanliness of the place but I guess you get what you pay for, it’s cheap for a reason. I wanted to leave but it was too late to find somewhere else to stay or we would have left.
Room was dirty breakfast was terrible no towels in room
Leroy
Stayed 1 night in Sep 2024
6/10 Okay
david
Travelled with partner
12 Sep 2024
The only reason we booked this place was they advertised they have a pool. When we arrived, the pool had been closed for over a week. They assigned us a room that we carried all our belongings to only to find out it was not yet cleaned by the maid. We went all the way back down and got another room assigned. Bathroom sink and bathtub drain slowly. Breakfast was poor.
david
Stayed 1 night in Sep 2024
4/10 Poor
Verified traveller
Travelled with family
2 Sep 2024
Liked: Staff & service
Disliked: Cleanliness
We stay in the hotel room, last Saturday 8/31, just for one night, the room was smelling like humidity, the A/C wasn’t working well, just cool air, the chairs cover of dust and the small refrigerator inside full of mold
The lady that checked us in was nice but later in day started seeing roaches in room. Told the other person on duty they stated nothing they can do about that. So we left and asked for refund but nothing happened. So I recommend not to stay there