Note fondée sur 942 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,0 Propreté de la chambre
4,1 Service et personnel
4,0 Confort de la chambre
3,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Motel moyen
Publié le 2 mai 2019 sur HotelsAccueil indifférent. On nous fait payer 10$ de plus car on est 3 alors que rien n'était indiqué sur hotels.com. Petit déjeuner pas terrible. Bref je ne recommande pas.
Commentaires de Gestion de l’hôtel
19 mai 2019 par Hotel Manager, Gestion de l’hôtel
Thanks for the review. We look forward to having you with us again soon.
par un voyageur
Publié le 26 août 2024 sur Expedia
par un voyageur
Publié le 10 août 2024 sur Hotels
par un voyageur
Publié le 10 août 2024 sur Hotels
par un voyageur
Publié le 4 août 2024 sur Expedia
par un voyageur
Publié le 30 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
30 juill. 2024 par Manager, Gestion de l’hôtel
Hello Antonio,We are delighted to hear that you had a fantastic experience with us! We appreciate your kind words and hope to welcome you back soon for another perfect stay.
par un voyageur
Would stay again.
Publié le 30 juill. 2024 sur HotelsStayed 2 nights, room was comfortable, staff was friendly. Would stay there again if in the area.
Commentaires de Gestion de l’hôtel
30 juill. 2024 par Manager, Gestion de l’hôtel
Hello Deana,We appreciate your positive feedback on your comfortable room and friendly staff. It's great to hear that you had an enjoyable stay, and we look forward to welcoming you back in the future.
par un voyageur
Publié le 21 juill. 2024 sur Expedia
I had a horrific experience at this hotel. The manager whose name I can’t even pronounce is extremely unprofessional and a complete savage. I am disabled and travel with a service animal. This individual wouldn’t allow my dog in despite me disclosing my documentation and disability.
During checkout, I happen to run late because I had lost my car keys by the parking lot. As a result, I notified this manager I would be about 10-20 mins late for checkout. Nevertheless, a few minutes after, he stood outside my room’s door and started banging loudly on the door and the windows asking me to “get the hell out”. At the same time he was screaming at me while yelling profanity. I asked him to stop and said I was not done packing and that I needed to be left in peace to finish gathering my things.
Unfortunately, I had to call the police to be able to get myself and my dog out of the hotel room and into my car safely.
This has been the most unprofessional and mentally disturbed “manager” I have ever encountered. Not only was he horrible to me but I also saw him disrespecting the ladies who do the cleaning around the premises.
As I said I don’t know his name but he is either Pakistani or Hindu and wears a small hoop in one of his ears. Becareful with that individual. He is a pig.
Commentaires de Gestion de l’hôtel
23 juill. 2024 par Manager, Gestion de l’hôtel
Hello pamela, We apologize for your experience and regret to hear of your dissatisfaction. Please know that we take all feedback seriously and will address your concerns internally. We strive to provide a welcoming environment for all guests and their service animals. Your feedback will help us improve our services. Thank you for bringing this to our attention.
par un voyageur
Publié le 20 juill. 2024 sur Expedia
The fellows who manage the property provided outstanding service. Everyone was helpful, friendly, and professional. The bed was so comfortable, it made falling asleep so easy!!! Very clean room. I will be staying at this hotel again!
Commentaires de Gestion de l’hôtel
20 juill. 2024 par Manager, Gestion de l’hôtel
Hello MaryAnne,We are thrilled to hear that you had such a comfortable stay with us! Our team takes pride in delivering stellar service to ensure our guests have a memorable experience. We look forward to welcoming you back for another exceptional stay at our hotel.
par un voyageur de Verona
Publié le 8 juill. 2024
Very good budget hotel.
Room was clean. Very friendly staff.
Good value for the money!
Commentaires de Gestion de l’hôtel
9 juill. 2024 par Guest Services, Gestion de l’hôtel
Thank you for staying at Key West Inn and taking the time to leave a positive review. We are delighted to hear that you found our hotel to be a good value for your stay and that you experienced clean accommodations and friendly service from our staff. We appreciate your feedback and hope to welcome you back again in the future.
