Note fondée sur 598 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,5 Service et personnel
4,3 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 8 janv. 2024 sur Hotels
par Angelique
Moyen
Publié le 16 mai 2017 sur HotelsHotel vieillissant, chambre au es de chaussée donnant sur les poubelles donc réveil très matinal et très bruyant... je n y retournerai pas.
par un voyageur
Publié le 25 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
26 sept. 2024 par Guest Relations Manager, Gestion de l’hôtel
Thank you for your scoring on 8/10 - we really appreciate your feedback and look forward to welcoming you back.
par un voyageur
royal toby hotel
Publié le 18 sept. 2024 sur Hotelshotel was good , staff really friendly, but not the room we book on hotel .com disappointed. breakfast really good
Commentaires de Gestion de l’hôtel
26 sept. 2024 par Guest Relations Manager, Gestion de l’hôtel
Thank you for your feedback! We're glad to hear you enjoyed the hotel and found our staff friendly. We apologise for the mix-up with your room reservation and understand how disappointing that can be. We’re happy that you liked the breakfast, though! If you choose to stay with us again, please let us know so we can ensure everything meets your expectations. We appreciate your understanding and hope to welcome you back soon!
par un voyageur
Publié le 16 sept. 2024 sur Expedia
Well maintained, attractive garden, good parking.
Commentaires de Gestion de l’hôtel
26 sept. 2024 par Guest Relations Manager, Gestion de l’hôtel
Thank you for your positive feedback! We're delighted to hear that you enjoyed our well-maintained garden and appreciated the convenient parking. We strive to create an inviting atmosphere for our guests, and it’s great to know you had a pleasant experience. We look forward to welcoming you back soon!
par un voyageur
Lovely building
Publié le 11 sept. 2024 sur HotelsGood hotel friendly helpful staff, good breakfast.
Commentaires de Gestion de l’hôtel
26 sept. 2024 par Guest Relations Manager, Gestion de l’hôtel
Thank you for your kind words! We're thrilled to hear that you enjoyed your stay and found our staff friendly and helpful. It's great to know you liked the breakfast as well. We appreciate your feedback and hope to welcome you back soon!
par un voyageur
Publié le 11 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
26 sept. 2024 par Guest Relations Manager, Gestion de l’hôtel
Thank you very much for your 10/10 rating, we really appreciate it. We look forward to welcoming you back soon.
par un voyageur
Publié le 11 sept. 2024 sur Hotels
Second stay, Italian restaurant is great food and service. Hotel staff are also great, my issue (as well as others) is that the £50charge onto the card is taking longer than 7 days. I still haven't had my first lot added back from my stay on the 3rd September
Commentaires de Gestion de l’hôtel
26 sept. 2024 par Guest Relations Manager, Gestion de l’hôtel
Thank you for your feedback! We're glad to hear you enjoyed your second stay and had a great experience at our Italian restaurant. We understand your concern regarding the 50 charge, and we apologise for the delay in processing the refund. Please rest assured that we are looking into this matter, and it should be resolved shortly. If you have any further questions or need assistance, feel free to reach out to us directly. We hope to welcome you back soon!
par un voyageur
Publié le 8 sept. 2024 sur Expedia
The hospitality from all the staff is first class. They are friendly and want to help. Nothing is too much trouble. A very enjoyable stay 😊
Commentaires de Gestion de l’hôtel
9 sept. 2024 par Guest Relations Manager, Gestion de l’hôtel
Thank you for your kind words! We're delighted to hear that you enjoyed your stay and found our staff's hospitality to be top-notch. We're always here to help and make your experience as pleasant as possible. We hope to welcome you back soon!
par un voyageur
Publié le 1 sept. 2024 sur Hotels
Lovely stay, wonderful atmosphere. Staff all very friendly and attentive. Only fault the air conditioning was not working but there was a fan in the room. Food is amazing gorgeous building rooms beautifully decorated and up to standard.
Commentaires de Gestion de l’hôtel
9 sept. 2024 par Guest Relations Manager, Gestion de l’hôtel
Thank you for your lovely feedback! We're thrilled you enjoyed the atmosphere and found the staff to be friendly and attentive. We apologise for the issue with the air conditioning, but we're glad the fan helped. It's great to hear you liked the food and the room decor. We look forward to welcoming you back for another wonderful stay!
