Note fondée sur 913 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
4,2 Service et personnel
4,1 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 23 sept. 2023 sur Hotels
par XAVIER
Publié le 17 août 2016 sur Hotels
par un voyageur
Publié le 28 juin 2016 sur Hotels
par un voyageur
Recent Stay
Publié le 4 oct. 2024 sur HotelsThe room and service were excellent. My one complaint was the breakfast buffet. The “hot” food was cold. Otherwise everything was great. I may come back next time I visit, but I will avoid the breakfast buffet.
Commentaires de Gestion de l’hôtel
14 oct. 2024 par Tim Elie General Manager, Gestion de l’hôtel
Thank you Mark, I'm sorry to hear this about the buffet and have shared it with my Food & Beverage team to address. I hope you do come back to visit!!
par un voyageur
Publié le 29 sept. 2024 sur Hotels
Restaurant has only like two waiters, food takes forever and quality of food is really bad.
In the room we found mouse traps an roaches.
This is a very old hotel with a lot of problems. Sorry to see a great Hilton to go down this way
par un voyageur
Publié le 26 sept. 2024 sur Hotels
Check in was wonderful! The lady was very helpful and just a delight!
Went down to the bar for a drink. Sat at a table waited for order to be taken, waited even longer to get our drinks. No follow up to see how we were doing. Had to go back up to bar to place another drink order. Long wait again for the to be brought over.
Next night went down to order dinner to take back to the room. Gave me a menu and pointed out at least 5 things that they did not have. I ordered salmon and a Ceasar salad. The bill was incorrect the salmon was not added. Waited over 30 minutes while others were served. My order got lost?? or they just did not bring it out?? not sure what was whispered between the bar tender and the cook. while sitting there the 2 gentlemen sitting next to me received their meals. I asked what they ordered as I did not see it on the menu. I would have preferred the fish dinner. The menu I received as I was not a full menu. The Lady Bartender had no sense of urgency to wait on the guests and kept blaming everything on a new system.
par un voyageur
Publié le 26 sept. 2024 sur Hotels
par un voyageur
Publié le 25 sept. 2024 sur Hotels
par un voyageur
Publié le 25 sept. 2024 sur Expedia
The entire staff was professional and courteous.
par un voyageur
Publié le 24 sept. 2024 sur Expedia
Great location, shopping and restaurants near by. Reasonably close to RIT
