Note fondée sur 861 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,4 Service et personnel
4,3 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 1 oct. 2023 sur Expedia
Ils ont tous les services et l'amabilité demandé!
Commentaires de Gestion de l’hôtel
4 oct. 2023 par General Manager, Gestion de l’hôtel
Dear Benjamin,Thank you so much for your experience! It's amazing to hear you loved our friendly service during your visit, and we hope to welcome you again in the future.
par un voyageur
Publié le 4 déc. 2018 sur Hotels
par un voyageur de Canada
Publié le 11 sept. 2018 sur Expedia
Good hotel. Nothing luxurious but comfortable and clean.
par un voyageur
One night
Publié le 5 févr. 2017 sur HotelsOk
par un voyageur
Publié le 9 août 2013 sur Hotels
par un voyageur
Publié le 23 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
10 oct. 2024 par Skylar, Gestion de l’hôtel
Jane,Thank you for your feedback! We are happy to hear that everything with your stay. We look forward to welcoming you back to the hotel again in the future.
par un voyageur
Publié le 12 sept. 2024 sur Expedia
Room was spacious
And quiet. Great curtains to darken the room.
Commentaires de Gestion de l’hôtel
16 sept. 2024 par General Manager, Gestion de l’hôtel
Dear Judith,It was such a pleasure having you as our guest! We're thrilled our comfortable accommodations suited your needs well, and we appreciate you mentioning our peaceful atmosphere. Thank you for your review, and we hope you return soon!Yours in hospitality,Maris Morse, General ManagerHilton Garden Inn Rochester/Pittsford
par un voyageur
Publié le 9 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
10 oct. 2024 par Skylar, Gestion de l’hôtel
Kareem,Thank you for your feedback. We are happy to hear that you enjoyed your stay with us! We look forward to welcoming you back to the hotel again in the future.
par un voyageur
Good location
Publié le 5 sept. 2024 sur HotelsThe suite layout was very nice but the wallpaper was peeling on every wall of the room.
Commentaires de Gestion de l’hôtel
10 sept. 2024 par General Manager, Gestion de l’hôtel
Dear PatrickThank you for sharing your feedback. We’re glad to hear you enjoyed the suite layout and our location. However, we'd like to apologize for the condition of the room and appreciate you bringing it to our attention. We’ll make sure our team addresses this to ensure a better experience for future stays. We hope to welcome you back for an improved visit next time!Yours in hospitality,Maris Morse, General ManagerHilton Garden Inn Rochester/Pittsford
par un voyageur
Publié le 2 sept. 2024 sur Expedia
For whatever reason, our room was not restocked. No hand soap, lotion, coffee.
Commentaires de Gestion de l’hôtel
5 sept. 2024 par General Manager, Gestion de l’hôtel
Dear Heather,Thank you for sharing your feedback. We apologize for the inconvenience of your room not being restocked during your stay. This is not the level of service we aim to provide, and we will address this with our housekeeping team to ensure it doesn’t happen again. We appreciate your understanding and hope to have the opportunity to provide you with a more seamless experience in the future.Yours in hospitality,Maris Morse, General ManagerHilton Garden Inn Rochester/Pittsford
