Note fondée sur 626 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,5 Service et personnel
4,5 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 23 mars 2023 sur Expedia
Les chambres sont sales et le déjeuner peu accessible.
par un voyageur
Publié le 7 nov. 2017 sur Hotels
par un voyageur
Publié le 8 oct. 2016 sur Hotels
par un voyageur
Publié le 2 août 2016 sur Hotels
par un voyageur
Publié le 11 oct. 2024 sur Expedia
Room was spacious and nice. Loved everything about our accommodations
Commentaires de Gestion de l’hôtel
14 oct. 2024 par Tara Scott, General Manager, Gestion de l’hôtel
We are thrilled to hear you enjoyed your stay with us! Please see us again soon.
par un voyageur
Publié le 6 oct. 2024 sur Expedia
My husband and I stayed at the hotel for 2 nights. The hotel is nice and clean, staff were very friendly and polite. The room was very clean, we got plenty of towels, the A/C and the heat worked great ( just a little bit noisy). Our room had a mini kitchen that was spotless and had everything we needed ( from dish washer, microwave, cutlery and some very clean pots and a regular fridge). The only thing that I will like to see changed was the carpet in room that had some stains but it wasn’t a big problem for us because we didn’t spent much time in the room. Definitely we are going to come back!!
Commentaires de Gestion de l’hôtel
10 oct. 2024 par Nigel Trafalski Guest Service Manager, Gestion de l’hôtel
Hello Mihaela,Thank you for your kind review! I am very pleased to hear that you had a wonderful experience with us. And this winter we are starting a renovation for the rooms, so we hope to see you again!
par un voyageur de E. Amherst
Publié le 4 oct. 2024 sur Expedia
Upon entering my room there was a severe musty odor inside it. After speaking with the front desk, they moved me to a different room which was directly across from my first one. This room was even worse, as it had such a strong smell of deodorizer that it caused my eyes to be irritated and I was unable to eat my dinner due to the strong fumes. After speaking with the front desk again, she stated that the cleaning staff must have just “Deodorizer Bombed” the room due to other customers complaining that the same rooms I experienced had a foul musty odor. I was then told they had no other rooms available to switch me to and that the “deodorizer bomb” hopefully will only last for another couple of hours. Sadly, that was not the case and my entire stay was extremely uncomfortable and miserable to say the least. Not a happy customer.
Commentaires de Gestion de l’hôtel
10 oct. 2024 par Nigel Trafalski Guest Service Manager, Gestion de l’hôtel
Hello Franklin,I do apologize for the deodorizer smell in the room! Of course, we like to keep our rooms clean and fresh, but I do apologize that the smell was too much. This is certainly not the standard we like to hold ourselves to and thank you for bringing this to our attention! We do hope to see you again and surpass any expectations for your stay! Have a lovely day!
par un voyageur
Publié le 4 oct. 2024 sur Expedia
Room was comfortable with a kitchenette.
Access to and from the property was difficult from the interstate.
Commentaires de Gestion de l’hôtel
10 oct. 2024 par Nigel Trafalski Guest Service Manager, Gestion de l’hôtel
Hello John, Thank you for your review, I am glad to hear that your stay was comfortable. We hope to see you again!
par un voyageur
Publié le 29 sept. 2024 sur Hotels
Staff and breakfast were great. The room was fine but the bathroom, specifically the shower, could you a deep clean.
Commentaires de Gestion de l’hôtel
10 oct. 2024 par Nigel Trafalski Guest Service Manager, Gestion de l’hôtel
Hello Cynthia, Thank you for your feedback, and we definitely will be looking into the shower matter! We are happy to hear that the breakfast and service were a highlight for you! We always appreciate that! We hope you have a wonderful day and hope to see you again!
par un voyageur
Publié le 22 sept. 2024 sur Expedia
We stayed for one night. I have stayed at many Homewood Suites. This hotel is tired and old. The carpet is stained, beds are old... just really tired. Staff was very nice and welcoming though.
Commentaires de Gestion de l’hôtel
10 oct. 2024 par Nigel Trafalski Guest Service Manager, Gestion de l’hôtel
Hello Samantha,Thank you for your feedback! We do hear the concerns and starting this winter we are starting our renovation process on the rooms! We hope to see you after everything is completed and hope to exceed your expectations!
