Note fondée sur 1 093 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,8 Propreté de la chambre
4,0 Service et personnel
3,7 Confort de la chambre
3,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 24 oct. 2024
Close to clinic
Commentaires de Gestion de l’hôtel
24 oct. 2024 par Jade Robertson-Longfellow (Front Office Manager), Gestion de l’hôtel
Hi Charlene,Thank you for your fantastic 5 out of 5 review! We’re thrilled to hear that you found our location convenient to the clinic. Your positive feedback is greatly appreciated!We look forward to welcoming you back on your next visit!
par un voyageur
Publié le 7 août 2024 sur Expedia
The toilet didn't flush very well, the handle was very touchy, didn't work sometimes
Commentaires de Gestion de l’hôtel
7 août 2024 par Jade Robertson-Longfellow (Front Office Manager), Gestion de l’hôtel
Thank you for your feedback, Sherrie. We're glad to hear you had a good stay overall, but we apologize for the inconvenience with the toilet. We'll address this issue promptly to ensure it doesn't affect future guests. If there's anything else we can do to improve your experience, please let us know.
par un voyageur
Publié le 6 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
7 août 2024 par Jade Robertson-Longfellow (Front Office Manager), Gestion de l’hôtel
Thank you so much for your fantastic rating! We're thrilled to hear that you had a great experience with us. If there’s anything specific you enjoyed or any way we could make your next stay even better, please let us know. Looking forward to welcoming you back soon!
par un voyageur
Publié le 6 août 2024 sur Hotels
Clean but very outdated.
Commentaires de Gestion de l’hôtel
6 août 2024 par Jade Robertson-Longfellow (Front Office Manager), Gestion de l’hôtel
Thank you for your feedback and for staying with us. We’re glad to hear that you found our hotel clean. We appreciate your comments regarding the outdated aspects of our property and want you to know that we are in the process of planning updates and renovations to enhance our guests' experience.We hope to have the opportunity to welcome you back and provide you with an improved stay.
par un voyageur
Publié le 4 août 2024 sur Expedia
Convenient and accessible
Commentaires de Gestion de l’hôtel
19 août 2024 par Jade Robertson-Longfellow (Front Office Manager), Gestion de l’hôtel
Thank you for your review! I'm glad to hear that you found our location convenient and accessible. We hope to have the opportunity to host you again and provide an even better experience.
par un voyageur
Publié le 4 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
6 août 2024 par Jade Robertson-Longfellow (Front Office Manager), Gestion de l’hôtel
Thank you for taking the time to share your feedback and for giving us an 8 out of 10 rating. We’re pleased to hear that you had a positive experience with us.If you have any specific suggestions on how we could improve or any aspects you particularly enjoyed, please let us know. We look forward to the opportunity to welcome you back and strive to make your next stay even better.
par un voyageur
Publié le 4 août 2024 sur Expedia
Was never able to check in. Waited and waited for the front desk to get a call back from her boss so she could figure out how to do it. Finally drove home. Horrible experience.
Commentaires de Gestion de l’hôtel
5 août 2024 par Jade Robertson-Longfellow (Front Office Manager), Gestion de l’hôtel
Dear Dave,Thank you for bringing this to our attention. I apologize for the inconvenience you experienced during your recent stay attempt. Your feedback is valuable to us, and we are investigating the situation to prevent such occurrences in the future. We want to clarify that once we were able to get our system back up and running, we did, in fact, get you checked into your room.I apologize that we could not accommodate you in the room type you had reserved, and I understand that this was the reason you left. Your request for a refund was approved.Please reach out to us directly so we can further discuss and make things right for you.
par un voyageur
Publié le 3 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
5 août 2024 par Jade Robertson-Longfellow (Front Office Manager), Gestion de l’hôtel
Thank you so much for your wonderful feedback! We truly appreciate your 10 out of 10 rating on Hotels.com. Your satisfaction is our ultimate goal, and we are delighted to hear that you had a fantastic experience with us.We look forward to welcoming you back to Kahler Inn and Suites soon!
par un voyageur
Publié le 3 août 2024 sur Expedia
Walk to Mayo
Commentaires de Gestion de l’hôtel
5 août 2024 par Jade Robertson-Longfellow (Front Office Manager), Gestion de l’hôtel
Thank you for your feedback and for choosing to stay with us. We're glad you found our location convenient for your visit to Mayo Clinic. If there's anything specific you think we could improve to earn that extra star next time, please feel free to let us know. We appreciate your input and hope to welcome you back in the future.
par un voyageur
Publié le 3 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
5 août 2024 par Jade Robertson-Longfellow (Front Office Manager), Gestion de l’hôtel
Thank you very much for your excellent rating of 10 out of 10 on Hotels.com! We are thrilled to hear that you had such a positive experience during your stay with us at Kahler Inn and Suites.Your feedback means a lot to us, and we hope to have the pleasure of welcoming you back soon.
