Note fondée sur 812 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,2 Service et personnel
4,3 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 21 août 2024 sur Hotels
Très grande chambre, spacieuse, bien organisée.
Literie excellente.
Dommage, jacuzzi en panne.
Bel hôtel.
Commentaires de Gestion de l’hôtel
24 août 2024 par Hotel Management, Gestion de l’hôtel
We greatly appreciate your feedback regarding your stay at the Lucky Eagle Casino & Hotel. It is heartening to hear that you found the room to your satisfaction in terms of size, organization, and the quality of our bedding. We understand that the overall experience of our guests is paramount, and it is regrettable that the jacuzzi was not operational during your visit. Please be assured that we take such issues seriously and are working diligently to ensure all amenities meet our high standards for guest satisfaction. We hope that, despite this inconvenience, your stay was enjoyable and that we will have the pleasure of welcoming you back in the future to a fully functioning facility. Thank you for choosing the Lucky Eagle Casino & Hotel.Best Wishes,Hotel Management
par un voyageur
Publié le 17 nov. 2024
Very clean
Commentaires de Gestion de l’hôtel
21 nov. 2024 par Hotel Management, Gestion de l’hôtel
Thank you for being our customer and leaving us a wonderful 5-star review.
par un voyageur
Publié le 10 nov. 2024
Friendly service, rooms are very clean and the beds are comfortable!
Commentaires de Gestion de l’hôtel
15 nov. 2024 par Deviny , Gestion de l’hôtel
Thank you for choosing Lucky Eagle Casino and Hotel! Your feedback is important to us! We look forward to seeing you again!
par un voyageur
Publié le 7 oct. 2024
We had a great time staying at the lucky eagle resort! The staff was extremely friendly and helpful. Our check-in person Amanda was amazing super friendly! The room was extremely clean and the slot machines didn’t seem to be too tight so that made it fun too.
Commentaires de Gestion de l’hôtel
10 oct. 2024 par Deviny, Gestion de l’hôtel
Thank you for choosing Lucky Eagle Casino and Hotel! Your feedback is very important to us! We look forward to seeing you again!
par un voyageur
Publié le 24 août 2024 sur Hotels
Nice staff, big and clean rooms, comfy beds. There's a big casino if you're into that kind of stuff. Only stayed there for 1 night (didn't go to the casino), but could probably have stayed there for more just for the cozy room and atmosphere.
Commentaires de Gestion de l’hôtel
24 août 2024 par Hotel Management, Gestion de l’hôtel
We appreciate your kind words and are thrilled to hear about your satisfactory stay at the Lucky Eagle Casino & Hotel. It's heartening to know our staff's hospitality, along with the spacious, pristine rooms and comfortable beds contributed to a positive experience. Although the casino did not pique your interest during this visit, we're glad that the overall ambiance and comfort of our establishment made a lasting impression, suggesting a desire for an extended stay. We look forward to welcoming you back, possibly for a longer period, where you can further indulge in the coziness and perhaps explore more of what we have to offer.Regards,Hotel Management
par un voyageur
Publié le 23 août 2024 sur Hotels
Room was clean. Disappointed that the hot tub wasn't working. Friendly staff.
Commentaires de Gestion de l’hôtel
23 août 2024 par Hotel Management, Gestion de l’hôtel
We extend our sincere gratitude for choosing Lucky Eagle Casino & Hotel for your stay. It is gratifying to know that the cleanliness of your room met your expectations. However, we regret to learn of your disappointment regarding the malfunction of the hot tub. Please be assured that we are dedicated to addressing this issue promptly to ensure it does not detract from the experience of our valued guests in the future. Furthermore, we are delighted to hear your commendation of our staff's friendliness. Your feedback is highly appreciated as it aids us in our continuous efforts to enhance our services and facilities. We look forward to the opportunity of welcoming you back, ensuring a stay that is even more satisfying.Best Wishes,Hotel Management
par un voyageur
Publié le 23 août 2024 sur Expedia
we had a great time and enjoyed the stay at the casino
Commentaires de Gestion de l’hôtel
23 août 2024 par Hotel Management, Gestion de l’hôtel
It is gratifying to learn that your stay at the Lucky Eagle Casino & Hotel was met with great enjoyment. Such positive experiences are paramount, not only in providing a memorable getaway but also in establishing a benchmark for excellence in hospitality and entertainment. Casinos, with their unique blend of excitement, leisure, and luxury, are designed to offer a comprehensive experience. Your satisfaction serves as a testament to the establishment's commitment to high standards and its ability to fulfill diverse guest expectations. It is hoped that the pleasure derived from your recent visit will beckon you back for future stays, each proving as delightful as the last.Regards,Hotel Management
par un voyageur
Publié le 22 août 2024 sur Hotels
Super clean, spacious, comfortable and new at a fantastic value. So happy to have found these accommodations during my roadtrip. It was a bit of a side trek off of I-5 but 💯 worth it.
Commentaires de Gestion de l’hôtel
22 août 2024 par Hotel Management, Gestion de l’hôtel
We appreciate your kind words and are delighted to hear that your stay at the Lucky Eagle Casino & Hotel met your expectations. Our team dedicates a considerable amount of effort into ensuring that each guest experiences outstanding comfort and cleanliness, along with enjoying the value we strive to provide. Understanding the extra distance traveled off I-5, it’s rewarding to know you found the side trek to be entirely worthwhile. We look forward to the opportunity of welcoming you back during your future road trips.Best Wishes,Hotel Management
par un voyageur
Publié le 22 août 2024 sur Expedia
The staff was awesome
Commentaires de Gestion de l’hôtel
22 août 2024 par Hotel Management, Gestion de l’hôtel
We appreciate your gracious feedback regarding your stay at the Lucky Eagle Casino & Hotel. It delights us to hear that our staff made a memorable impact on your experience, showcasing their dedication and excellence in service. Our team is committed to providing an exceptional visit for every guest, and acknowledgments like yours underscore the success of those efforts. Should you choose to visit us again, we look forward to delivering another outstanding experience. Thank you for choosing the Lucky Eagle Casino & Hotel.Regards,Hotel Management
par un voyageur
Publié le 21 août 2024 sur Hotels
Very clean and nice for the price. I recommend it
Commentaires de Gestion de l’hôtel
22 août 2024 par Hotel Management, Gestion de l’hôtel
We appreciate you taking the time to share your positive experience at the Lucky Eagle Casino & Hotel. Ensuring our accommodations are impeccably clean and offer value is our top priority, and it's rewarding to hear that we've succeeded in providing you with a pleasant stay. Your recommendation is highly valued, and we look forward to welcoming you back in the future for another exceptional experience.Kind Wishes,Hotel Management
