Note fondée sur 880 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,3 Service et personnel
4,3 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 21 août 2024 sur Hotels
Très grande chambre, spacieuse, bien organisée.
Literie excellente.
Dommage, jacuzzi en panne.
Bel hôtel.
Commentaires de Gestion de l’hôtel
24 août 2024 par Hotel Management, Gestion de l’hôtel
We greatly appreciate your feedback regarding your stay at the Lucky Eagle Casino & Hotel. It is heartening to hear that you found the room to your satisfaction in terms of size, organization, and the quality of our bedding. We understand that the overall experience of our guests is paramount, and it is regrettable that the jacuzzi was not operational during your visit. Please be assured that we take such issues seriously and are working diligently to ensure all amenities meet our high standards for guest satisfaction. We hope that, despite this inconvenience, your stay was enjoyable and that we will have the pleasure of welcoming you back in the future to a fully functioning facility. Thank you for choosing the Lucky Eagle Casino & Hotel.Best Wishes,Hotel Management
par un voyageur
Publié le 22 déc. 2024
Not a real good meal option. Expensive for what it was
par un voyageur
Publié le 18 déc. 2024
Hold place to stay. Wish there was better breakfast options though. The downstairs coffee place had the espresso machine out of order so had to walk over to D casino to get coffee in the morning. I like places that have a Keurig coffee machine in the rooms. It was an OK place though I will stay there again.
Commentaires de Gestion de l’hôtel
21 déc. 2024 par Hotel Management, Gestion de l’hôtel
Thank you for providing your feedback regarding your recent stay at the Lucky Eagle Casino & Hotel. We sincerely appreciate your positive remarks about our accommodations and acknowledge your concerns regarding breakfast options and the malfunctioning espresso machine at our coffee venue. We understand the importance of convenience and quality during your stay and shall consider the implementation of in-room Keurig coffee machines to enhance guest satisfaction. Your willingness to return is greatly valued and motivates our continuous efforts to improve our services. We look forward to welcoming you back and ensuring a more fulfilling experience.Best Wishes,Hotel Management
par un voyageur de Portland
Publié le 27 nov. 2024
Commentaires de Gestion de l’hôtel
11 déc. 2024 par Deviny, Gestion de l’hôtel
Thank you for choosing Lucky Eagle Casino and Hotel! We look forward to seeing you again!
par un voyageur
Publié le 17 nov. 2024
Very clean
Commentaires de Gestion de l’hôtel
21 nov. 2024 par Hotel Management, Gestion de l’hôtel
Thank you for being our customer and leaving us a wonderful 5-star review.
par un voyageur
Publié le 10 nov. 2024
Friendly service, rooms are very clean and the beds are comfortable!
Commentaires de Gestion de l’hôtel
15 nov. 2024 par Deviny , Gestion de l’hôtel
Thank you for choosing Lucky Eagle Casino and Hotel! Your feedback is important to us! We look forward to seeing you again!
par un voyageur
Publié le 7 oct. 2024
We had a great time staying at the lucky eagle resort! The staff was extremely friendly and helpful. Our check-in person Amanda was amazing super friendly! The room was extremely clean and the slot machines didn’t seem to be too tight so that made it fun too.
Commentaires de Gestion de l’hôtel
10 oct. 2024 par Deviny, Gestion de l’hôtel
Thank you for choosing Lucky Eagle Casino and Hotel! Your feedback is very important to us! We look forward to seeing you again!
par un voyageur
Publié le 23 sept. 2024 sur Expedia
The staff was excellent!
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Hotel Management, Gestion de l’hôtel
We sincerely appreciate your kind words regarding your recent stay at Lucky Eagle Casino & Hotel. It is gratifying to learn that our staff met your expectations and provided excellent service. Your feedback is invaluable to us, and we are delighted to have had the opportunity to serve you. We look forward to welcoming you back in the future.Regards, Hotel Management
par un voyageur de Cranbrook
Publié le 23 sept. 2024 sur Expedia
Great hotel - so pet friendly.
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Hotel Management, Gestion de l’hôtel
Thank you for your kind words regarding your recent stay at Lucky Eagle Casino & Hotel. We are delighted to hear that you found our accommodations pleasant and pet-friendly. It is our utmost priority to ensure the comfort and satisfaction of all our guests, including their pets. We appreciate your feedback and hope to welcome you back for another enjoyable experience in the future.Best Wishes,Hotel Management
par un voyageur de Burnaby
Publié le 23 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Hotel Management, Gestion de l’hôtel
Thank you for choosing the Lucky Eagle Casino & Hotel for your recent stay.Hotel Management
