Note fondée sur 840 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,1 Propreté de la chambre
3,6 Service et personnel
3,2 Confort de la chambre
3,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de ETAMPES
Publié le 2 mai 2024 sur Expedia
Ce n'est pas mon premier séjour dans cet établissement. J'y suis venu il y a 2 ans.
J'ai apprécié le sérieux de la tenue de l'endroit.
Il y a effectivement des interlocuteurs (réception, petit-déjeuner, problème relevant du bricolage).
J'ai eu une poubelle vidée et des serviettes neuves chaque jour. Tout fonctionnait même si la prise de la lampe du fond était sortie du mur, et un abat-jour de lampe de chevet un peu cabossé.
Je dors toujours avec des bouchons anti-bruits en hôtel aux Etats-unis. Si vous ne dormez pas ainsi, le bloc chauffage/climatisation, les conduites d'eau des voisins (sifflement aigu) et les portes qui claquent ou les voix parfois, peuvent vous déranger.
Le petit déjeuner était simple mais possible. J'ai toutefois acheté mon jus d'orange pour la semaine (un tour chez Walmart et c'est réglé) parce qu'il n'y en avait pas à l'hôtel et que, de toutes façons, je ne prends que le meilleur.
La TV fonctionnait et le lit était bon et très grand.
Franchement, j'ai apprécié ce séjour.
Commentaires de Gestion de l’hôtel
2 mai 2024 par Robin, Gestion de l’hôtel
Thank you for your kind words and positive feedback. We are delighted to hear that you experienced good services and professionalism during your stay. Providing excellent service is our priority, and we appreciate your recognition of our efforts.I
par un voyageur
Publié le 7 oct. 2023 sur Expedia
Wall with stain. Spotted bedsheets. Really silly.
par un voyageur
Publié le 14 mai 2022 sur Hotels
Commentaires de Gestion de l’hôtel
19 mai 2022 par Robin DePoty, Gestion de l’hôtel
Thanks for staying with us. We appreciate your feedback!
par un voyageur
Publié le 18 nov. 2024
Commentaires de Gestion de l’hôtel
25 nov. 2024 par Super 8 Henrietta, Gestion de l’hôtel
Thank you, Mary, for your wonderful feedback! We're thrilled to hear you had a very nice experience. We look forward to welcoming you back soon!
par un voyageur
Publié le 4 sept. 2024 sur Expedia
It isn't like a five star hotel obviously, but it's so good for the price and was very well-maintained. The staff were so helpful. We had a lot of things to bring out and they aided us in loading our heavy luggage out. The windows don't have screens, but they do bring in a wonderful breeze, especially at night. This hotel will always hold a special place in my heart for all the memories I created with my partner and I'm so happy to have had this experience. Thank you.
Commentaires de Gestion de l’hôtel
31 oct. 2024 par Super 8 Henrietta, Gestion de l’hôtel
Thank you for such heartfelt feedback and the wonderful rating! We're delighted to hear that our team could make your stay special by being helpful and attentive. It's truly meaningful to know our hotel contributed to memorable experiences with your partner. We look forward to welcoming you back and being part of more cherished memories. Thank you for choosing us!
par un voyageur
Publié le 4 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
31 oct. 2024 par Super 8 Henrietta, Gestion de l’hôtel
Thank you for the perfect rating! We're thrilled you had a great experience and appreciate your feedback. We look forward to welcoming you back for another wonderful stay!
par un voyageur
Terrible hotel
Publié le 3 sept. 2024 sur HotelsI booked 3 rooms for us and friends for an overnight stay on Aug 31st. I choose this hotel based on cost, location and reviews for this hotel scored as good. I was shocked to find the hotel room was filthy, as were the rooms where our friends stayed. The trash not emptied from last guests, we had one towel, no soap, sink didn't drain, holes in the wall covered with tape. It was late when we arrived and unable to get more towels. The floor was sticky with visible dirt everywhere. I was so embarrassed to have invited our friends to stay there. I will never book through this web site again.
Commentaires de Gestion de l’hôtel
9 oct. 2024 par Robin, Gestion de l’hôtel
I want to express my sincere apologies for the discomfort and inconvenience you experienced during your recent stay at our hotel. It's disheartening to hear about the issues you encountered, and I want to assure you that we take your feedback seriously.I apologize .
par un voyageur
Publié le 3 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
31 oct. 2024 par Super 8 Henrietta, Gestion de l’hôtel
I'm sorry to hear that your experience was so disappointing. If you have specific issues you'd like to share, please let us know so we can address them and work on improving. Your feedback is important, and we appreciate you taking the time to let us know.
par un voyageur
Publié le 3 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
31 oct. 2024 par Super 8 Henrietta, Gestion de l’hôtel
Thank you for the perfect score! We're thrilled to know you had an excellent experience. If there’s anything specific you enjoyed or would like to share, we’d love to hear it. We look forward to welcoming you back soon!
par un voyageur
Publié le 3 sept. 2024 sur Expedia
Did not have a towel in my room. Floor was sticky and mattress had stains on them.
Commentaires de Gestion de l’hôtel
31 oct. 2024 par Super 8 Henrietta, Gestion de l’hôtel
I'm truly sorry to hear about the issues you encountered during your stay. The lack of towels, sticky floor, and stained mattress are unacceptable, and I apologize for the discomfort this caused. Your feedback will be shared with our team to address these cleanliness and maintenance concerns. Thank you for bringing this to our attention, and I hope we can provide a better experience in the future.
