Note fondée sur 143 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,1 Service et personnel
4,0 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 30 juill. 2022 sur Hotels
par un voyageur
Publié le 4 mai 2022 sur Expedia
Seul point négatif : le petit dejeuner n est servi qu'à partir de 8h30
par un voyageur
Publié le 18 févr. 2022 sur Hotels
Chambre très confortable et propre. Tout semblait neuf.
Par contre petit déjeuner continental uniquement et réduit à son plus simple minimum. Pas de café , uniquement des sachets de Nescafé. Pain en sachet et croissant également.
par un voyageur
One night stop over
Publié le 21 juin 2024 sur HotelsGood for one night, be aware there is a train station next to Hotel, not a main line but start at 5am, noisy
Commentaires de Gestion de l’hôtel
21 juin 2024 par Trivelles, Gestion de l’hôtel
Thank you for your feedback. We're glad to hear that you found our hotel suitable for a one-night stay. We apologize for the early morning noise from the nearby train station. We understand how important a quiet environment is and appreciate your understanding. We hope to welcome you back for a more peaceful stay in the future.
par un voyageur
Publié le 20 juin 2024 sur Expedia
Where you park its a bit of a walk to the hotel. Street was dirty and sidewalk had lots of flytipped goods. The room was lovely but a bit noisy and warm. I was quite disappointed that there was no lift as i had to take my suitecase up 3 flights of stairs.
Commentaires de Gestion de l’hôtel
20 juin 2024 par Trivelles, Gestion de l’hôtel
Thank you for your review. We're pleased to hear you found the room lovely. However, we apologize for the inconveniences you experienced with parking, street cleanliness, noise, warmth, and the absence of a lift. We appreciate your feedback and will work on improving these aspects. We hope to welcome you back for a more comfortable stay in the future.
par un voyageur
Publié le 9 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
11 juin 2024 par Trivelles, Gestion de l’hôtel
Dear Valued Guest,Thank you for your fantastic 10 out of 10 rating! We are absolutely thrilled to hear that you had a perfect experience with us. Your feedback is incredibly motivating for our team and reaffirms our commitment to providing exceptional service and quality.
par un voyageur
Publié le 9 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
9 juin 2024 par Trivelles, Gestion de l’hôtel
Thank you so much for your wonderful review! We're thrilled to hear you had such a positive experience and rated us a perfect 10 out of 10. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
par un voyageur
Publié le 6 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
7 juin 2024 par Trivelles, Gestion de l’hôtel
Dear Valued Guest,Thank you for your fantastic 10 out of 10 rating! We are absolutely thrilled to hear that you had a perfect experience with us. Your feedback is incredibly motivating for our team and reaffirms our commitment to providing exceptional service and quality.
par un voyageur
Publié le 4 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
5 juin 2024 par Trivelles, Gestion de l’hôtel
Thank you so much for your glowing review and perfect 10 out of 10 rating! We are thrilled to hear that you had such a positive experience with us. We look forward to welcoming you back soon and continuing to provide you with top-notch service.
par un voyageur
Avoid this place!
Publié le 4 juin 2024 sur HotelsI stayed on the 3rd floor. The room looked fine, but the WiFi didn't work, the TV reception was rubbish, the squealing noise coming from the trains at the nearby station kept me awake all night.
Also, on a rather sinister note there appeared to be a not so well hidden camera in the ceiling next to a light fitting 😱
I wanted to discuss with the management but there was no one on reception when I left.
Commentaires de Gestion de l’hôtel
4 juin 2024 par Trivelles, Gestion de l’hôtel
Dear Valued Guest,Thank you for sharing your feedback about your recent stay with us. We sincerely apologize for the issues you encountered during your visit.Regarding your concern about the hidden camera, we want to assure you that there are absolutely no hidden cameras in any of our rooms. What you saw were emergency lights, which are installed for the safety and well-being of our guests. We apologize for any distress this may have caused and appreciate your understanding.Your feedback is invaluable to us as we strive to improve our services. We hope you will consider giving us another chance in the future to provide you with a better experience.Sincerely,
