Note fondée sur 535 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,5 Propreté de la chambre
3,9 Service et personnel
3,5 Confort de la chambre
3,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 4 août 2024
So first impression was driving up swing 3 buses of immigrant workers loading and unloading at hotel. Hotel was a budget cheap hotel so didn’t expect high quality but….drinks from soda machine were all warm, there are decorative lights surg outside windows making it hard to have dark room when sleeping, dead bug on duvet in am when woke up, dirty bar of soap in shower. Did offer a small hot breakfast better than higher priced hotel across street. Older outdated hotel but again you get what you pay for
Commentaires de Gestion de l’hôtel
5 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Wendy,Thank you for sharing your experience. We’re sorry to hear about the issues with the soda machine, lighting, and cleanliness of the room. We appreciate your feedback on the breakfast and understand that our hotel is more budget-friendly. We will work on improving the areas you mentioned and hope to provide a better stay in the future.Sincerely, Hotel Manager
par un voyageur
Publié le 22 juin 2024 sur Expedia
Needed a bottle of water late at night and the machine was sold out.
Commentaires de Gestion de l’hôtel
24 juin 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your recent stay and feedback. We're glad you enjoyed your overall experience with us. We apologize for the inconvenience with the vending machine. We'll ensure better stocking in the future to avoid such situations. We hope to welcome you back soon.Sincerely, Hotel Manager
par un voyageur
Publié le 21 juin 2024 sur Expedia
Commentaires de Gestion de l’hôtel
12 juill. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Alina,Thank you for your excellent rating! We're glad to hear that you had a great experience during your stay with us. We hope to have the opportunity to host you again in the future. Sincerely, Hotel Manager
par un voyageur
Publié le 17 juin 2024 sur Expedia
We were traveling cross country and stumbled upon this place. Quiet very comfortable night’s rest. Staff was welcoming and accommodating
Commentaires de Gestion de l’hôtel
19 juin 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,"Thank you for sharing your experience with us! We're delighted to hear that you found our hotel to be a peaceful and comfortable haven during your cross-country journey. Our team strives to ensure every guest feels welcomed and well-taken care of. We hope to welcome you back whenever your travels bring you this way again!"Sincerely, Hotel Manager
par un voyageur
Publié le 16 juin 2024 sur Expedia
Commentaires de Gestion de l’hôtel
6 juill. 2024 par Hotel Manager, Gestion de l’hôtel
Dear John,Thanks for the stay but sad to see the single star. My apologies for all the inconvenience. Please share with us what made you dissatisfied so that we can address the same. Your satisfaction is prime to us. Please revert. Sincerely, Hotel Manager
par un voyageur
Publié le 15 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
17 juin 2024 par Hotel Manager , Gestion de l’hôtel
Dear Sasha,Thank you so much for the perfect 10/10 rating! We're thrilled to receive such positive feedback. It's a great honour to know that we met and even exceeded your expectations during your stay. We look forward to welcoming you back again soon.Sincerely, Hotel Manager
par un voyageur
Publié le 14 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
17 juin 2024 par Hotel Manager , Gestion de l’hôtel
Dear Connie,Thank you for your rating, and we're sorry to hear that your recent stay with us did not meet your expectations. If you have any specific concerns or issues that you would like to address, please do not hesitate to reach out to us. We hope to have the opportunity to better serve you in the future. Sincerely, Hotel Manager
par un voyageur
Publié le 13 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
15 juin 2024 par Hotel Manager , Gestion de l’hôtel
Dear Chad,We are delighted to hear that your stay was a positive one and that you felt it was worthy of a 10-star rating. We strive to make each guest's stay as enjoyable and comfortable as possible, so we are thrilled that you enjoyed your time with us. We look forward to seeing you again soon!Sincerely, Hotel Manager
par un voyageur de Davenport
Publié le 11 juin 2024 sur Expedia
Commentaires de Gestion de l’hôtel
13 juin 2024 par Hotel Manager , Gestion de l’hôtel
Dear Jacqueline,Thank you so much for your 5 out of 5 ratings! It's wonderful to know that you had a great experience during your stay. We strive to provide excellent service and amenities, and your satisfaction is our top priority. We look forward to welcoming you back for another stay.Sincerely, Hotel Manager
par un voyageur
Publié le 9 juin 2024 sur Hotels
Nice & clean. Very helpful
Commentaires de Gestion de l’hôtel
9 juin 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your kind words! We're delighted to hear you enjoyed your stay with us and found our hotel nice, clean, and our staff helpful. We hope to welcome you back again soon!Sincerely, Hotel Manager
