Note fondée sur 924 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,4 Propreté de la chambre
3,7 Service et personnel
3,3 Confort de la chambre
3,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Besoin urgent de rénovation
Publié le 19 mai 2024 sur HotelsPersonnel pas très accueillant. Chambre sale avec des traces au plafond, sur les murs et sous le lit.
Le motel aurait besoin d'une grosse rénovation. Nous sommes restés une nuit et cela était plus que suffisant.
par julien
Bon motel
Publié le 20 sept. 2017 sur HotelsPersonnel très sympathique et accueillant, chambre propre et confortable pour un prix correct seul point négatif la wifi payante
par clemence
Un super rapport qualité prix
Publié le 13 juill. 2017 sur Hotelsje recommande
par un voyageur
Publié le 28 août 2024 sur Expedia
A good value for the money.
Commentaires de Gestion de l’hôtel
5 sept. 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Barbara,Thanks for your review, we really appreciate the support. Maz K.#Team6
par un voyageur
Worst hotel ever!!
Publié le 19 août 2024 sur HotelsWe couldn’t even stay at the hotel because it was missing doors and windows, we were the only people in the parking lot and pretty sure the only people who would have been staying there. It was disgusting and had mattresses in the parking lot. I felt unsafe! After arriving they refused to give me a refund.
par un voyageur
Publié le 18 août 2024 sur Expedia
A good location for a restful night, I will be back!
Commentaires de Gestion de l’hôtel
23 août 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Danny, We appreciate your fantastic review! It is incredibly rewarding to hear that you had such a positive experience during your time with us at Motel 6. Our dedicated team is committed to ensuring that every guest feels valued, so receiving your feedback means a great deal to us. We are already looking forward to your next visit, and we are determined to make it just as enjoyable as the last. If there is anything else we can do to enhance your next stay, please do not hesitate to reach out. Your satisfaction is our top priority. Natalie #team6
par un voyageur
Publié le 16 août 2024 sur Expedia
Dirty towels, floor, chair, counters. Window partially opened and won’t close or lock. Noisy through night due to partially opened window and proximity to highway.
Commentaires de Gestion de l’hôtel
22 août 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Bryan, Thank you for sharing your feedback with us. We take all guest experiences seriously and appreciate you bringing your concerns to our attention. We value your business and would love the chance to make your next visit with us even better. Please don’t hesitate to come back and stay with us again. We look forward to serving you. Natalie #Team6
par un voyageur
Worst stay of my life!!!!
Publié le 14 août 2024 sur HotelsThe guy at the front desk is rude yelled at me cause I left my key in the room at 7 am. The lobby doesn’t open till 9am. He gave me another key and it canceled my other 2. I went to ask for the other keys to be reset and he got mad. That key stopped working the following day so I had to go back to as for another key. He yelled at me and said that was the last key I was going to get. I got there on Wednesday and they didn’t clean my room until Sunday because I chased down the house keeper and asked if she would clean our room. She said “ I will clean it but I can get in trouble. We are not allowed to clean rooms until you move out. “ They are tearing out drywall and and insulation from all the rooms around us so the room gets dusty really quick. The lady did a good job at cleaning the room and by the next morning everything was dusty again. I’m still here in rock springs but I moved to a different hotel.
Commentaires de Gestion de l’hôtel
16 août 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Jose, We appreciate you taking the time to share your feedback with us. We regret the recent challenges you encountered while at our property. Your satisfaction is of utmost importance to us, and we are truly sorry for not meeting your expectations. We would like to get a better understanding of the concerns you have so that we can promptly address them. Please do not hesitate to contact us at your earliest convenience. Your feedback is of great value to us as we continuously work towards enhancing our offerings and providing the best possible customer experience. Once again, we apologize for any inconvenience this may have caused. We sincerely hope to make amends and earn back your trust. Natalie #team6
par un voyageur
Unbelievable !!!!
Publié le 9 août 2024 sur HotelsRoom was in very very bad shape. Floor was falling apart. Walls were dirty. Bed was very old. Sheets had holes. Nothing was nice.
Commentaires de Gestion de l’hôtel
15 août 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Traveler,We are grateful for your feedback and are deeply sorry for the less-than-satisfactory experience you encountered during your recent stay with us. Your comfort and satisfaction are of utmost importance to us, and we are disheartened to learn that we fell short of your expectations.Maz K.#Team6
par un voyageur
Publié le 8 août 2024 sur Expedia
Property appeared to be in the process of getting a much needed remodel. Floor was in poor shape. Bedding had stains and cigarette burns
Commentaires de Gestion de l’hôtel
15 août 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Cathy, We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you. Natalie #Team6
