Note fondée sur 237 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,8 Propreté de la chambre
4,7 Service et personnel
4,7 Confort de la chambre
4,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 22 sept. 2024 sur Expedia
Uber clean. New. Friendly staff. 10/10!
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Brooke Bousema - General Manager. , Gestion de l’hôtel
Hello - Thank you so much for your five out of five review! We are so happy to hear about your experience with the staff and that the hotel was clean and new. We hope to have you stay with us again at the GrandStay in Rock Valley, IA.
par un voyageur
Publié le 11 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
11 sept. 2024 par Brooke Bousema - General Manager, Gestion de l’hôtel
Hi Jill - We are so sorry to see that you rated your one-night stay as terrible. We would be interested in hearing what went wrong with your stay, so we could improve as we don't get reviews like this very often. Any type of feedback is always appreciated. Thank you for staying at the GrandStay in Rock Valley, IA.
par un voyageur
Publié le 3 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
3 sept. 2024 par Brooke Bousema - General Manager. , Gestion de l’hôtel
Hi Sheri, Thank you so much for the 10 out of 10 review. We not only appreciate you staying with us, but also for taking the time to review our property. Have a great day and we hope to see you at the GrandStay in Rock Valley, IA.
par un voyageur
Publié le 5 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
5 août 2024 par Brooke Bousema - General Manager. , Gestion de l’hôtel
Hello - Thank you for taking the time to review our hotel. We appreciate the 10 out of 10 review and hope to have you back again at the GrandStay Hotel in Rock Valley, IA.
par un voyageur
Publié le 14 juill. 2024 sur Expedia
Our stay was very nice the room was cool and comfortable
Commentaires de Gestion de l’hôtel
22 juill. 2024 par Brooke Bousema - General Manager. , Gestion de l’hôtel
Hi Connie - Thank you for the review. We appreciate the feedback and hope to have you again at the GrandStay in Rock Valley, IA.
par un voyageur
Publié le 14 juill. 2024 sur Expedia
I think this property did awesome with the flooding conditions in that town!
Commentaires de Gestion de l’hôtel
22 juill. 2024 par Brooke Bousema - General Manager. , Gestion de l’hôtel
Hi Linda - Thank you so much for the five out of five review. We appreciate you taking the time to let us know how we did. Thank you for the kind words, we hope to see you again at the GrandStay in Rock Valley, IA.
par un voyageur
Publié le 3 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
3 juill. 2024 par Brooke Bousema - General Manager. , Gestion de l’hôtel
Hi Nicolas - Thank you for the ten out of ten review, we appreciate it very much. We hope to have you again at the GrandStay in Rock Valley, IA. Have a wonderful day.
par un voyageur
Publié le 17 juin 2024 sur Hotels
It was a clean hotel. The pool and hot tub was nice. The staff was friendly. The breakfast was a little disappointing. No fruit and very minimal pastry or bread options. I did like that they had avocado though. Lol..it was a nice hotel.
Commentaires de Gestion de l’hôtel
18 juin 2024 par Brooke Bousema - General Manager. , Gestion de l’hôtel
Hi Crystal - Thank you for letting us know about your thoughts on the cleanliness of the hotel, pool and hot tub as well as staff. We are happy to hear you had a good experience with that. This past weekend we had an unexpected number of guests very last minute, and ran out of certain things before our weekly food order, we apologize you did not have the things you wanted for breakfast and hope you will give us another chance! Thank you.
par un voyageur
Publié le 17 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
17 juin 2024 par Brooke Bousema - General Manager. , Gestion de l’hôtel
Hello - Thank you for your eight out of ten review. We appreciate you taking the time to let us know about your stay.
par un voyageur
Publié le 17 juin 2024 sur Expedia
Na
Commentaires de Gestion de l’hôtel
18 juin 2024 par Brooke Bousema - General Manager. , Gestion de l’hôtel
Hi Jessica - Thank you for the five out of five star review. We hope to have you again at the GrandStay Hotel in Rock Valley, IA.
