Note fondée sur 17 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,2 Propreté de la chambre
3,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 23 août 2024 sur HomeAway
par un voyageur
mg 1
Publié le 31 juill. 2024 sur HomeAwayhouse was very old, but well kept and clean. It was perfect for our 4 generation family. /b
par un voyageur
Publié le 27 juin 2024 sur Expedia
I loved how close it was to the beach, the house had everything we needed aside from a washer and dryer.
par un voyageur
Rockaway Beach
Publié le 21 août 2023 sur HomeAwayI appreciate the price and location
par un voyageur
Cozy and functional
Publié le 19 août 2023 sur HomeAwayThis was a great place to spend a few days with our family and pops, close to the beach and close to all of Rockaway Beach’s stores and eateries. Minimalistic, but cozy.
par un voyageur
Publié le 13 août 2023 sur Expedia
par un voyageur
Dirty
Publié le 15 août 2022 sur HomeAwayWe arrived at 4:30 a half hour after check in to be told by the cleaner that it wouldn’t be ready for another 20 minutes. We come back later in the evening and the floor is sticky and sandy, there are short and curly hairs on the toilet, the master bed has dog hair and sand all in the bedding. We ended up just sleeping on top of the bedding provided. The towels had dog hair all over them. The kitchen bowls provided had green powder residue all over on them and smelled horribly of marijuana. The tv worked occasionally most of the time it said check cable connection and after a few times of turning it off and on then it would work again. Master bedroom mattress is hard as a rock!! But honestly location is great! And you can’t fault the owners for the cleaning teams downfalls. I would definitely not rent it again just for the fact that it was filthy! Dog hair I understand because it’s pet friendly but the sand in all the bedding was unacceptable. I felt like they just re made the beds after the last ppl left and didn’t change the bedding.
Commentaires de Gestion de l’hôtel
21 juin 2023 par VrboOwner, Gestion de l’hôtel
Thank you for the review. We are sorry to have been unable to provide you with a pleasant and relaxing vacation experience. We strive to maintain a standard of excellence in home cleanliness and upkeep for the comfort of our guests in addition to being readily available to assist in addressing any questions or concerns that might arise. We appreciate the opportunity to address any outlying concerns with our local team to ensure our service standards are being thoroughly met.
par un voyageur
Very Disappointing
Publié le 11 mai 2022 sur HomeAwayThis is the first bad review I have left on Vrbo. Of all my bookings, I have always been satisfied, and even overjoyed in certain locations. But this was not at all good. Besides the misleading post regarding this property the pictures are also a bit misleading as well. It seems as if the electric is not able to handle to needs. The heating seems a bit of a fire Hazzard. There is no vent or fan system for the stove top/ oven. There are a few other details about the house and surroundings, but its just easier to say, don't book this one. I really wish I could get my money back. The house darn near ruined my Mother's day weekend. 😞
Commentaires de Gestion de l’hôtel
21 juin 2023 par VrboOwner, Gestion de l’hôtel
Garden, thank you for the review of your stay. We are disappointed to read that your recent experience was not satisfactory. We will continue to work with both our local staff and homeowner to make improvements to this home, and we hope you'll give us a second chance to impress you!
par un voyageur
Not too bad
Publié le 11 avr. 2022 sur HomeAwayThe location and the price of the unit was great! The unit itself definitely needs some upkeep. The sinks all were leaking and no water pressure. For a unit that also accommodates 8 people, the hot water in the shower only lasts 10 minutes and you will definitely need to stagger showers. The master bed needs to be replaced as the mattress is completely flat and indented. We definitely made the most of our stay especially since it rained most of the 7 days we rented the unit. There needs to also be some signs about other tenants with dogs as they didn’t pick up their dog’s poop on the community yard. Other than a few upgrades to the unit, again, the location and price was great.
Commentaires de Gestion de l’hôtel
21 juin 2023 par VrboOwner, Gestion de l’hôtel
Thank you for visiting, Camina. We appreciate your feedback as it helps us to make improvements for our guests. We are very glad that our home's location worked well for your stay. We have repaired the sinks and the water heater is working well. The mattress is in good condition, but we understand that each guest has their own unique preference. We are adding signs for the shared yard area so that other guests pick up after their pets. We hope to host you again very soon.
par un voyageur
Excellent location
Publié le 28 août 2021 sur HomeAwayI'd like to say that it was nice except the floor/ceiling is very thin and we could hear every single word the people above us said as if they were in the same room with us and every step they took that goes throughout our entire space all through the day and night which kept us up a few nights and was irritating during the day a bit. But the location close to the beach was very nice and it had everything we needed. Also, there was always a place for us to park in front. As an aside, the bathroom door knob was broke so the door wouldn't close all the way and the bedroom mattress is really uncomfortable but other than that it was a decent stay.
Commentaires de Gestion de l’hôtel
21 juin 2023 par VrboOwner, Gestion de l’hôtel
Thank you for your generous review, Marsha. We are very pleased to hear that you enjoyed the location of our home! We sincerely apologize for the repair issues that you experienced with the bathroom door, discomfort with the mattress, and noisy neighbors and we thank you for taking the time to share your valuable feedback with us. We have passed your concerns along to the local manager to review with the homeowner and make all necessary upgrades for future guests. We hope to have the chance to better impress you in the future.
