Note fondée sur 58 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Dog friendly and clean unit
Publié le 8 nov. 2024 sur HomeAwayWe had a relaxing week, weather was gorgeous, seafood everywhere and at least once a day. We were disappointed the train operated on the weekends only and we were not there. We dis have to walk our dogs every few hours because there is no fenced dogfie rwlief yard.
par un voyageur
Great to be on the beach but the house left something to be desired
Publié le 9 sept. 2024 sur HomeAwayUpon arrival it was very noticeable that the pictures in the listing were taken quite some time ago. The house is not as pictured, it is worn and appeared dingey. The floors were sticky and not totally clean, the baseboards and windowsills were disgusting and the house had a wierd not clean smell to it. I made the property manager aware and they got me in contact with the cleaning manager. When i discussed what i felt was unclean she informed me that those were deep cleaning items and that they were not scheduled to deep clean until the end of the month. While she offered to send someone back to the house there was no reason if she wouldnt be taking care of the deep cleaning issues. I was also informed that rhe owner specified what was being used to clean the floors and she said she would inform him that it leaves a tacky/sticky film. I dont believe that vacuuming baseboards and windowsills and washing doors or walls where there are obvious stains/messes should be a deep clean but if it is then i believe the owner should be getting those services. The location was what was the winner, it was amazing to be on the beach and be able to sit outside and listen and watch the waves. If the cleaning could be upgraded this would be an amazing stay. Well that and new mattresses or toppers or something. Beds were like sleeping on cement.
Commentaires de Gestion de l’hôtel
23 sept. 2024 par VrboOwner, Gestion de l’hôtel
Thank you for staying with us! We are so glad you had a great time! We take guest feedback seriously and have forwarded this information to the local staff so they can review and update the home as needed for future guests. We will be sure to follow up with the appropriate parties regarding your experience and hope to have the opportunity to host you again soon!
par un voyageur
Publié le 22 août 2024 sur HomeAway
par un voyageur
Gross and unsanitary carpet and incompetent and unresponsive local Vacasa management
Publié le 17 août 2024 sur HomeAwayWhen we first checked in I saw that the carpet on the stairs and upstairs was gross and covered with many animal excrement stains. I immediately contacted Vacasa and asked for someone to come and promptly clean the carpet.Despite promises to do it twice, they never came. I was there for a 10 day stay, so they had plenty of time. After a week when it was clear they would not be coming to clean the carpet I asked for a $50/day refund for having to pay full price to live with gross disgusting carpet including in the master bedroom. Once again, despite multiple promises that the Vacasa person would talk with local management and get back to me they never did. This was on top of the property not being cleaned and ready to move in on our day of arrival until 6 pm even when a 4 pm check in was promised. Plus, the unit is long in the tooth and needs multiple repairs and updating. Cleaning the thick dust off of the fake plants, the oven and the inside of the kitchen cabinets and getting rid of the innumerable old nik naks would also be good. As would having folding beach chairs. Since when do you rent a beach house without beach chairs etc.
Sadly, this place could be great. The location is fantastic. And hanging out in the family/dining room with the ocean views is great. But the place is not healthy or comfortable to live in with the gross carpet. And Vacasa couldn’t manage their way out of a paper bag.
I rent a lot of vacation rentals. This was my worst experience by far.
par un voyageur
Rockaway 2024
Publié le 29 juill. 2024 sur HomeAwayGreat beach house!
par un voyageur
Beautiful home right on the beach!
Publié le 4 juill. 2024 sur HomeAwayWe loved our stay in Rockaway Beach! The location is perfect - so great to be steps from the sand, and with incredible views from the back patio and primary bedroom. The home was very clean and comfortable. It was super helpful to be able to use the garage to store bikes and gear. Great restaurants, coffee shop, and market within walking distance. Thank you so much, we’ll be back!
par un voyageur
View View View
Publié le 17 juin 2024 sur HomeAwayWent for kite festival! It was right before our eyes
par un voyageur
Right in the middle of Rockaway
Publié le 28 mai 2024 sur HomeAwayWe've stayed a number of times at this house in Rockaway. It's right on the beach and in the middle of town. A great location and a very comfortable house with amazing views.
par un voyageur
Wonderful Home
Publié le 19 févr. 2024 sur HomeAwayThis place is amazing. It has a fully stocked kitchen. A wonderful assortment of toys and games, comfortable furniture and direct access to the bench.
par un voyageur
Great location
Publié le 28 janv. 2024 sur HomeAwayHouse was well equipped with an outstanding view.
