Note fondée sur 22 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,4 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Christmas stay
Publié le 26 déc. 2023 sur HomeAwayI rented out a home to be able to have a special Christmas with my daughter. Once we FINALLY got inside. We brought our things inside and had to wipe the couch down because it was sticky and full of crumbs. Was told it had a full kitchen. When im told full kitchen I expect to have bowls, mixing bowls, baking pans, muffin tin, ect. Bought alot of food for a Christmas dinner and treats and was not able to make most of it. Went to the store and bought plastic cups. Had to wash all dishes before using. Everything was filthy. I wiped up a spill on floor and the napkin was black filth. Would never let myself of my child lay on any of the floors. Towels were dingy looking. While sitting on couch grab a blanket because the draft from the door is very chilly. Bed was okay. Wasnt expecting it to be againt the wall. Stains on carpet. I understand the home is older but doesnt mean it cant be kept up a little more. Definitely would not stay here again.
Commentaires de Gestion de l’hôtel
9 janv. 2024 par VrboOwner, Gestion de l’hôtel
Thank you, Kristina, for your feedback! We’re sorry to hear that the home was in this condition upon your arrival - please know that this is not the regular standard for our properties. We have implemented a Premium Clean program so we can continue to strive to provide our guests with fulfilling experiences; We apologize for any missteps, as it is never our intention to disappoint. We hope to have the opportunity to better impress you in the future!
par un voyageur
Good 40th Birthday
Publié le 15 oct. 2022 sur HomeAwayThe house was great.
par un voyageur
Not what was expected
Publié le 30 sept. 2022 sur HomeAwayExterior courtyard long past due for maintenance.
Rental interior clean except bedroom carpet which was stained and needs to be replaced.
Bathroom floor tile cracked. And shower handle close to falling off.
Kitchen sink hot water valve under sink turned off. And no drain stoppers for both sinks.
Giving this place 3 stars is being generous
Commentaires de Gestion de l’hôtel
21 juin 2023 par VrboOwner, Gestion de l’hôtel
Thank you for the review of your stay. We are disappointed to read that your recent experience was not satisfactory. We will continue to work with both our local staff and homeowner to make improvements to this home, and we hope you'll give us a second chance to impress you!
par un voyageur
Just Awful
Publié le 16 août 2022 sur HomeAwayDirty towels in cupboard, TONS of stains in carpet, garbage in garbage can, broken lamp.
We left and got a hotel room. Still waiting for refund!
Commentaires de Gestion de l’hôtel
21 juin 2023 par VrboOwner, Gestion de l’hôtel
Thank you for sharing your feedback and bringing some items to our attention that may need some TLC. We have forwarded your feedback to the local staff so they can work to improve the house for future guests. Please know that our guest services team is available 24 hours a day to assist should any concerns arise during your visit. We hope you choose to stay with us again!
par un voyageur
OK for beach house.
Publié le 24 juill. 2022 sur HomeAwayHad difficulty with lockbox. People in unit next to us had same problem.
Picture showed TV in living area but it was in bedroom which as an “older” couple didn’t fit our needs. Thankfully we had an IPad, although Wi-Fi was slow at times. Biggest complaint was that the kitchen only had 3 forks, 1 teaspoon, 1 tablespoon, 1 ice tea spoon, 2 knives. 2 bowls and 2 coffee mugs. This unit was advertised for 4 people.
Would we stay here again? Probably not.
Commentaires de Gestion de l’hôtel
21 juin 2023 par VrboOwner, Gestion de l’hôtel
We are disappointed to read that your recent experience was not satisfactory. We will continue to work with both our local staff and homeowner to make improvements to this home, and we hope you'll give us a second chance to impress you!
par un voyageur
Comfortable Stay
Publié le 12 mai 2022 sur HomeAwayWe had some minor issues with the property, but they were quickly resolved by the property manager. The property manager was kind and attentive to our needs. It was comfortable for two people, but would’ve been crowded with four. Refrigerator was small but adequate and kept things cold. Towards the back of the refrigerator things froze. I’m not sure what setting it was on. The bed was comfortable. The towels were very plush
par un voyageur
It’s okay
Publié le 9 mai 2022 sur HomeAwayIt’s not luxurious, but it is a block from the beach and it’s affordable. This unit is in a weird little complex with multiple other units, all of which have paper thin walls and some of which allow dogs. Your dog may meet up with a mean dog belonging to another guest. There are two key boxes and the instructions on how to enter the unit don’t specify which one to use. The unit is super cold and impossible to warm up. The shower is teensy and dark. Everything looks way dingier in real life than it does in the online listing. Honestly, the only benefits are that it’s clean and close to the water. I plan to spend a little more and get a different listing next time.
Commentaires de Gestion de l’hôtel
21 juin 2023 par VrboOwner, Gestion de l’hôtel
Thank you for the review of your stay. We are glad you enjoyed the location. We apologize for the issues you had entering the home upon arrival and the issue with the thermostat. We will continue to work with both our local staff and homeowner to make improvements to this home, and we hope you'll give us a second chance to impress you!
par un voyageur
Uncomfortable furniture
Publié le 1 mai 2022 sur HomeAwayWhat is it with uncomfortable leather counches?
I know this was also a futon and yet as uncomfortable as it was to sit on, I can't imagine sleeping on it.
The bed....going for Princess and the Pea? It was so high I had to roll onto it.
Overall very clean, but the furniture was lacking imo.
par un voyageur
Thank you
Publié le 2 avr. 2022 sur HomeAwayThank you
par un voyageur
Horrible cleanliness
Publié le 2 janv. 2022 sur HomeAwayWe had sewage coming up through sinks, shower. No tv as advertised, tv in bedroom did not work, broken chairs, expired food left in fridge/freezer. Hair on bedding. Food debri in the bed. I plan on contacting property management
Commentaires de Gestion de l’hôtel
21 juin 2023 par VrboOwner, Gestion de l’hôtel
Hi Heather, we are sorry for the condition upon your arrival. We encourage our guests to reach out to us when they arrive at any items in the home not in order. We would have appreciated an opportunity to correct the condition. Our local staff has been made aware of your feedback and will review the home. We hope to have an opportunity to host and impress you in the future.
