Note fondée sur 975 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,0 Propreté de la chambre
4,1 Service et personnel
3,8 Confort de la chambre
3,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par Philippe
Bon quatre étoiles
Publié le 4 déc. 2017 sur HotelsRien à réclamer. Tout était très bien et conforme aux attentes. J’y ai très bien dormi.
Recommandé
pour Tout le mondepar un voyageur de Réunion
Hotel bien situé en centre ville
Publié le 8 mars 2017 sur Expedia
Emplacement : Quartier historique à proximité
Hotel confortable et trés silencieux, idéal pour une étape aprés une longue route. La proximité du quartier historique est un plus.
par Alex
Publié le 12 janv. 2013 sur Hotels
par un voyageur
Publié le 21 juin 2024 sur Wotif
Commentaires de Gestion de l’hôtel
23 juin 2024 par Duty Manager, Gestion de l’hôtel
Hi Lee-Anne,Thank you for reviewing your stay. We hope to welcome you back again soon.Regards,Shona Kapernick
par un voyageur
Publié le 23 mai 2024 sur Wotif
Hotel was well maintained and room was clean and good location plus the buffet breakfast at the on site restaurant was perfect.
Commentaires de Gestion de l’hôtel
31 mai 2024 par Duty Manager, Gestion de l’hôtel
Hi Alanna,Thank you for taking the time to review your stay with us at Mercure Rockhampton. We appreciate your positive feedback on our convenient location and the cleanliness of your room. We appreciate your feedback and look forward to welcoming you back again soon. Kind regards,Shona Kapernick
par un voyageur
Publié le 16 mai 2024 sur Wotif
Comfortable and clean. But not good e for money
Commentaires de Gestion de l’hôtel
17 mai 2024 par Duty Manager, Gestion de l’hôtel
Hi George,Thank you for taking the time to leave us a review.Regards,Shona Kapernick
par un voyageur
Publié le 12 mai 2024 sur Wotif
Commentaires de Gestion de l’hôtel
17 mai 2024 par Duty Manager, Gestion de l’hôtel
Hi Ian,Thank you for rating your stay with us.Regards,Shona Kapernick
par un voyageur
Publié le 4 mai 2024 sur Expedia
Parking was very limited and not in a great area. The room needed maintenance, limited hot water no a/c. The front desk was rude at checkout. However, the lady that checked us in was very nice and the bed was comfortable.
Commentaires de Gestion de l’hôtel
7 mai 2024 par Duty Manager, Gestion de l’hôtel
Hi Augusta, Thank you for taking the time to review your stay with us. I am sorry that you had issues with the hot water and air conditioning during your stay but I hope our team was able to rectify this for you. I am pleased to read about your check-in experience and that you found the bed comfortable. I am sorry there was an issue at check out and will speak with the team about this. Regards, Shona Kapernick Duty Manager
par un voyageur
Publié le 26 avr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
30 avr. 2024 par Hotel Manager, Gestion de l’hôtel
Hi MasahiroThank you for rating your stay with us.Regards,Karley Beasy
par un voyageur
Okay for a short stay
Publié le 23 avr. 2024 sur HotelsBooked in last minute to break up a long drive. Parking was on site but not designated, lucky to get one as someone left.
Room was decent size however the bathroom was very tight. If you had mobility issues you would not be able to step up and over the bath edge to have a shower. The shower body wash was empty with no other soap provided. I let reception know as we left to go to dinner and they said that it would be done while we were out. Upon return reception was not attended and there was still no soap. We used shampoo for washing instead.
No drinking water provided in the rooms and no glasses in mini fridge to keep tap water cold.
Nice easy walk to plenty of dinner options.
Commentaires de Gestion de l’hôtel
30 avr. 2024 par Hotel Manager, Gestion de l’hôtel
Hi Donna,Thank you for taking the time to review your recent stay with us. I do apologise that the team have missed replenishing the bathroom amenities. I will ensure this is passed on to ensure this is not missed in future. In regards to the mobility restrictions in the bathrooms, we do also have rooms with a walk in shower for guests who request this.I trust you enjoyed the stay and hope we can welcome you back again. Regards,Karley Beasy
