Note fondée sur 717 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,8 Propreté de la chambre
4,0 Service et personnel
3,7 Confort de la chambre
3,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 22 août 2024 sur Hotels
Very noisy - très bruyant car proche des artères de routes principales (4 voies) et mal insonorisé malgré l'usage de bouchons d'oreilles. Literie ancienne. Laverie pas propre : quelqu'un avait laissé son caleçons et ses chaussettes sales. Mériterai une rénovation. Si vous réservez dans ce motel assurez vous d'avoir les "suites".
Commentaires de Gestion de l’hôtel
26 août 2024 par Tristan , Gestion de l’hôtel
Dear Majorie,I am truly sorry that we weren’t able to provide you with a great experience during your last stay with us.However, your feedback will be shared with staff to ensure we continue to improve. If you are willing to give us another chance, I would love to show you the hospitality that we are known for.Please let me know when you return and I’ll ensure you have a great stay.Sincerely,Cosmopolitan Management
par un voyageur de Colomiers
Publié le 17 mars 2024 sur Expedia
Climatisation trop bruillante, trop froide, ventilation trop puissante...(impossible à régler)
Commentaires de Gestion de l’hôtel
19 mars 2024 par Tristan , Gestion de l’hôtel
Dear CelineThank you so much for taking the time to write a review.I was very happy to read that you enjoyed stay and will certainly let the staff know that they hit the mark there.We take feedback very seriously as it is extremely important to us. We discuss any issues the guest have with our staff so that we can ensure it will not happen for any future stays.I hope to welcome you back in the near future.Sincerely,Cosmopolitan Motel
par un voyageur
A éviter !
Publié le 4 août 2018 sur HotelsTrès mal situé dans un carrefour et extrêmement bruyant.
Le restaurant ne fait pas partie du motel. Nous ne l'avons pas testé.
Commentaires de Gestion de l’hôtel
20 août 2018 par Management, Gestion de l’hôtel
Thank you for your feedback, we have different room categories and pricing that can be booked that are off the highway
par un voyageur
Motel de base
Publié le 12 févr. 2016 sur Expedialoin de tout, brouillant, clos, chambre en face de la laverie, à ne pas faire en famille
par un voyageur
Publié le 26 août 2024 sur Hotels
Excellent lay over stay! Close to shopping centre!
Commentaires de Gestion de l’hôtel
26 août 2024 par Tristan , Gestion de l’hôtel
Dear Harold, I am so thrilled that you had a great stay with us and took the time to share your feedback. We truly appreciate it. We hope that you will return to The Cosmopolitan Motel when you are back in town. We look forward to hosting you again. Sincerely, Cosmopolitan Management
par un voyageur
Publié le 25 août 2024 sur Wotif
This place looks nothing like the pictures, I would highly recommend you don't stay here with your family, there are crackheads all throughout the place all off their heads, took my son to have a swim in the arvo and there were syringes in the garden around the pool, the whole place is a dive, I was so glad to get out of there, The other people we travelled with had a room across from ours and were kept up all night with the junkies trashing there rooms and arguing with each other all night! I don't know how this motel gets its high stars and is allowed to advertise like its beautiful place!!
Commentaires de Gestion de l’hôtel
26 août 2024 par Tristan , Gestion de l’hôtel
Dear Adam,I am truly sorry that we weren’t able to provide you with a great experience during your last stay with us.However, your feedback will be shared with staff to ensure we continue to improve. If you are willing to give us another chance, I would love to show you the hospitality that we are known for.Please let me know when you return and I’ll ensure you have a great stay.Sincerely,Cosmopolitan Management
par un voyageur
Publié le 25 août 2024 sur Wotif
This motel should be demolished. The state of the room was disgusting, from old food left under furniture, mould on doors and walls, the vomit soaked tea towel under the sink, non functioning air con, fitting falling off hole filled walls. This is by far the worst accommodation I've ever stayed in. Tried to see management but the front office was locked whenever I tried. Sleep in your car before staying here.
Commentaires de Gestion de l’hôtel
26 août 2024 par Tristan , Gestion de l’hôtel
Dear Rob,I am truly sorry that we weren’t able to provide you with a great experience during your last stay with us.However, your feedback will be shared with staff to ensure we continue to improve. If you are willing to give us another chance, I would love to show you the hospitality that we are known for.Please let me know when you return and I’ll ensure you have a great stay.Sincerely,Cosmopolitan Management
par un voyageur
Publié le 19 août 2024 sur Wotif
Spacious room & bathroom. Staff friendly & helpful.
Commentaires de Gestion de l’hôtel
26 août 2024 par Tristan , Gestion de l’hôtel
Dear Anthony, I am so thrilled that you had a great stay with us and took the time to share your feedback. We truly appreciate it. We hope that you will return to The Cosmopolitan Motel when you are back in town. We look forward to hosting you again. Sincerely, Cosmopolitan Management
par un voyageur
Publié le 19 août 2024 sur Wotif
Whilst The rooms were in the middle of being done up they were tidy, large, well equipped and comfortable. The staff were friendly and helpful. There were terrible rains and flooding occurred and they did their best to clear it. We however had some difficulties with other guests talking loudly and smoking ourside our window under the "NO SMOKING SIGN" early in morning and late at night. We were unable to open doors or windows for fresh air
Commentaires de Gestion de l’hôtel
26 août 2024 par Tristan , Gestion de l’hôtel
Dear Janet, I am so thrilled that you had a great stay with us and took the time to share your feedback. We truly appreciate it. We hope that you will return to The Cosmopolitan Motel when you are back in town. We look forward to hosting you again. Sincerely, Cosmopolitan Management
par un voyageur
Publié le 15 août 2024 sur Wotif
Comfortable bed but too many smokers smoking under the no smoking sign. Very uncomfortable
Commentaires de Gestion de l’hôtel
26 août 2024 par Tristan , Gestion de l’hôtel
Dear Mary,I am truly sorry that we weren’t able to provide you with a great experience during your last stay with us.However, your feedback will be shared with staff to ensure we continue to improve. If you are willing to give us another chance, I would love to show you the hospitality that we are known for.Please let me know when you return and I’ll ensure you have a great stay.Sincerely,Cosmopolitan Management
