Ratings based on 927 Guest Reviews
Hear it directly from our travellers
3.8 Room cleanliness
3.7 Service & staff
3.6 Room comfort
3.4 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Sep. 21, 2024 on Expedia
limpio buenos cuartos centrico
by A traveller
Posted Sep. 18, 2024 on Expedia
WORST HOTEL EVER! RUN! I booked this hotel for 2 nights for 3 guests. “Double bed with sofa bed with ocean views and jetted tub on balcony”
Upon our arrival at 3pm our room was not ready. We waited for one hour before the room was available. I had requested when booking the hotel that the sofa bed be made up for my daughter upon our arrival, extra blankets and pillows and a microwave which I was told that was only available upon availability.
When we got to our room, the sofa bed was not made up, there was no extra blankets and pillows, there was only 2 towels for showering (3 guests), no microwave and to top that off, there was a note on the cover of the jacuzzi that it’s out of order.
I called the receptionist and I made another request for everything that I listed above. The front desk staff Jerad promised to have it taken care of by the time we were going to be back at the hotel. We were heading to the cricket game. We came back at 12 pm only to find out that nothing was done and delivered to the room. Again, I had to call the receptionist. This was my 3rd attempt in getting the extra blanket and pillows, towels etc.
The next morning It was raining and the cover on the jacuzzi had shifted a bit with the wind. To my dismay, the jacuzzi that the hotel claimed was “out of order” actually never existed. The structure was there, however, there was no jacuzzi tub there. Instead, it was a storage for bags of cement. I felt scammed and was very disappointed. Do not book!
by A traveller
Posted Sep. 17, 2024 on Hotels
Room was cleaned daily. The property is rather dated. The hallways carpet 2nd floor needs a complete changing. Trash was left at trash can on 2nd floor coming off elevator for two days. Cleaning cart was left in hallway as well for two days. At bar someone paid good money for a coke and waitress filled glass with ice, left half coke in bottle, took glass drink to customer, left remaining drink on bar. My husband and I vowed to never buy bottle drinks from bar again, nowhere after that. Pool area was clean and inviting, especially for kids. Need to spruce up the reception desk for welcoming guests. One area behind desk need either repair or some design features. Guest services were very helpful and friendly. Staff overall were friendly. It’s just that the property needs upgrading. Hallway light on 2nd floor at night is rather dim. Purchased two cheeseburgers kids meals for grandchildren at pool area and was pleased with what they got for cost. Comparable to fast food in US. We ate all other meals outside of property.
by A traveller
Posted Sep. 9, 2024 on Expedia
Spray for Mosquito everyone kept buying OFF
by A traveller
Posted Sep. 8, 2024 on Expedia
Had an excellent stay at Accra. Even though we were hit by a hurricane and storm during my stay; the staff were excellent and it was brilliant tot just walk out and have your own direct access to the beach. A/C rooms were terrific and hotel bar was superb. Breakfast was so so at the hotel, however there are a plethora of options across the road, which I’d highly recommend!
by A traveller
Posted Sep. 3, 2024 on Expedia
by A traveller
Posted Sep. 3, 2024 on Expedia
Beach and pool setup is great fro swimmers and non swimmers
by A traveller
Posted Sep. 2, 2024 on Expedia
Had a wonderful time will come again.
by A traveller
Posted Sep. 1, 2024 on Hotels
by A traveller
Posted Aug. 30, 2024 on Expedia
Peaceful
