Note fondée sur 893 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,0 Propreté de la chambre
4,1 Service et personnel
3,7 Confort de la chambre
3,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 9 juill. 2022 sur Hotels
Commentaires de Gestion de l’hôtel
14 juill. 2022 par Terrill, Gestion de l’hôtel
Hello,
Thank you so much for providing such an excellent review. I am thrilled to learn how much you enjoyed your stay. We hope to see you again in the near future.
Warm regards,
par un voyageur
Publié le 9 oct. 2018 sur Hotels
par un voyageur
Publié le 19 nov. 2024
I like it was close to bar , restaurant and the train to the city
I didn’t like random people hanging around the parking lot at night ( they were not customers)
par un voyageur
Publié le 21 août 2024 sur Expedia
Breakfast was a nice variety of food selection...BUT Not a fan of turkey sausage at all and that was all they served on the weekend, my stay was from Saturday to Wednesday, finally had nicely cook bacon... hurray!
Commentaires de Gestion de l’hôtel
22 août 2024 par Customer Service, Gestion de l’hôtel
Jeanette, thank you for staying with us at Best Western Mill River Manor. It’s great to hear you enjoyed the variety in our breakfast selection. We're glad you eventually got to enjoy the bacon. We're looking forward to welcoming you back.
par un voyageur
Publié le 20 août 2024 sur Expedia
Linda at the front desk was great! We were unfamiliar with the area and very tired after jfk canceled our flight late at night. Linda was very professional helping us schedule transportation and other details. We enjoyed this Best Western more than every other one we’ve stayed At
Commentaires de Gestion de l’hôtel
21 août 2024 par Customer Service, Gestion de l’hôtel
Andrew, it’s wonderful to hear you had a great time at Best Western Mill River Manor. The team is pleased Linda was able to assist you after your travel plans were disrupted. We’re glad you found your stay enjoyable and we hope to welcome you back again soon.
par un voyageur
Publié le 20 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
21 août 2024 par Customer Service, Gestion de l’hôtel
Shunsuke, thank you for taking the time to leave a rating. Your feedback is important, and we're here if there's anything specific you'd like to share about your stay.
par un voyageur
Publié le 19 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
20 août 2024 par Customer Service, Gestion de l’hôtel
Jacquie, thank you for your feedback. It's unfortunate that your experience did not meet expectations. The team is dedicated to ensuring all guests have a positive stay and welcomes any additional thoughts you might have. Your insights are valued.
par un voyageur
Publié le 19 août 2024 sur Expedia
Breakfast was good. Staff are not very helpful or empathetic towards guests need. No room service. For this kind of service this place is expensive.
Commentaires de Gestion de l’hôtel
19 août 2024 par Customer Service, Gestion de l’hôtel
Akila, feedback is always appreciated. It's great to know you enjoyed the breakfast. The team aims to provide a welcoming experience and will take your feedback into account. Room service is not currently offered, and the value is regularly reassessed to meet guest expectations. Your input will be used constructively to make necessary improvements.
par un voyageur
Publié le 19 août 2024 sur Expedia
We enjoyed the pool. The breakfast was really good. I would have given a better rate but we woke up at middle of the night with very itchy bedbugs bites. I have six bites in my arms and legs. My 11 and 4 years old were bitten too. Very unfortunate. I think this should be addressed as soon as possible. Room number 590
Commentaires de Gestion de l’hôtel
19 août 2024 par Customer Service, Gestion de l’hôtel
Yomaira, it is unfortunate that your stay was not as comfortable as expected. It is pleasing to know that you enjoyed the pool and breakfast. The situation you mentioned will be looked into with urgency. Your feedback is valuable for us to ensure guest satisfaction.
par un voyageur
Publié le 18 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
20 août 2024 par Customer Service, Gestion de l’hôtel
Meagen, thank you for sharing your feedback. The team is committed to continuous improvement and values guest perspectives. If there's anything specific you would like to share about your experience, please feel free to reach out directly. Safe travels ahead.
