Note fondée sur 914 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,0 Propreté de la chambre
4,1 Service et personnel
3,7 Confort de la chambre
3,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 30 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Customer Service, Gestion de l’hôtel
Thank you for staying with us at Best Western Mill River Manor. We’re delighted you had a fantastic experience. We look forward to welcoming you back in the future!
par un voyageur
Publié le 9 juill. 2022 sur Hotels
Commentaires de Gestion de l’hôtel
14 juill. 2022 par Terrill, Gestion de l’hôtel
Hello,
Thank you so much for providing such an excellent review. I am thrilled to learn how much you enjoyed your stay. We hope to see you again in the near future.
Warm regards,
par un voyageur
Publié le 9 oct. 2018 sur Hotels
par un voyageur
Publié le 19 nov. 2024
I like it was close to bar , restaurant and the train to the city
I didn’t like random people hanging around the parking lot at night ( they were not customers)
Commentaires de Gestion de l’hôtel
19 nov. 2024 par Customer Service, Gestion de l’hôtel
Bert, we're delighted you loved your experience at Best Western Mill River Manor. Our convenient location is a feature guests frequently appreciate. Your observation about nighttime activity is noted, and please know that guest safety and comfort are a priority. We look forward to welcoming you back soon!
par un voyageur
Publié le 4 oct. 2024 sur Expedia
The room was outdated, small. Bath tub very small, toilet low to the ground, low water pressure in the shower at a fairly ridiculous price of over $200 a night
I paid for two nights, only stayed for one.
Commentaires de Gestion de l’hôtel
5 oct. 2024 par Customer Service, Gestion de l’hôtel
Nick, thank you for your feedback. The team continuously works to improve accommodations and services. Pricing can fluctuate based on various factors, and every effort is made to ensure value. Your input is crucial, and any issues with your room will be reviewed.
par un voyageur de Surrey
Publié le 3 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
3 oct. 2024 par Customer Service, Gestion de l’hôtel
Priya, the team regrets that your experience did not meet expectations. They value your feedback and hope to have the opportunity to provide a better experience in the future.
par un voyageur
Publié le 2 oct. 2024 sur Expedia
The place seems that there is no sufficient maintenance. Gym is advertised but equipment does not work. Rooms are noisy and the smell of pot is incredibly strong as it is very common to find people smoking on the stairs. Towels even when changed are not always clean.
Location is great as train station is close, there is a CVS, supermarket and many options to dine out.
Commentaires de Gestion de l’hôtel
3 oct. 2024 par Customer Service, Gestion de l’hôtel
Gabriela, it sounds like there were mixed aspects of your experience. The location certainly offers convenience with nearby amenities and access to transportation. Maintenance and cleanliness are top priorities, and any issues encountered will be reviewed to ensure a better experience. Thank you for sharing your thoughts.
par un voyageur
Publié le 30 sept. 2024 sur Hotels
Staff was great
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Customer Service, Gestion de l’hôtel
Jeffery, it’s wonderful to hear you had a great time at Best Western Mill River Manor. Our team members always strive to provide excellent service. We're looking forward to welcoming you back.
par un voyageur
Publié le 29 sept. 2024 sur Expedia
Door of room opens onto exterior of building. Anyone can get in because no security. We felt very uncomfortable about that.
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Customer Service, Gestion de l’hôtel
Joyce, thank you for sharing your feedback. Security is taken very seriously, and the opinions of guests like you help us continually improve. Your comfort and peace of mind are important. We hope to provide an accommodation experience that better meets your expectations in the future.
par un voyageur
Publié le 27 sept. 2024 sur Expedia
Staff 10/10. I’m not a fan of parking lot loaded doors, but I did feel safe here.
Commentaires de Gestion de l’hôtel
28 sept. 2024 par Customer Service, Gestion de l’hôtel
Stacey, it's wonderful to hear you felt safe during your stay at Best Western Mill River Manor. We're thrilled you had such a positive experience with our team members. We look forward to welcoming you back in the future.
