Ratings based on 927 Guest Reviews
Hear it directly from our travellers
4.3 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.2 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Nov. 16, 2024
We love the location. Convenient to downtown and we also have family who in King Farm so it’s great for overflow
Comment from Hotel Management
Dec. 14, 2024 by SHERATON ROCKVILLE, Hotel Management
thank you for the feedback
by A traveller
Posted Sep. 17, 2024 on Expedia
The location was good and the valet staff was amazing
Comment from Hotel Management
Sep. 18, 2024 by SHERATON ROCKVILLE, Hotel Management
THANK YOU FOR THE FEEDBACK
by A traveller
Posted Sep. 17, 2024 on Hotels
Comment from Hotel Management
Sep. 18, 2024 by SHERATON ROCKVILLE, Hotel Management
THANK YOU FOR THE FEEDBACK
by A traveller
Posted Sep. 15, 2024 on Hotels
Comment from Hotel Management
Sep. 18, 2024 by SHERATON ROCKVILLE, Hotel Management
THANK YOU FOR THE FEEDBACK
by A traveller
Posted Sep. 11, 2024 on Expedia
Comment from Hotel Management
Sep. 18, 2024 by SHERATON ROCKVILLE, Hotel Management
THANK YOU FOR THE FEEDBACK
by A traveller
Posted Sep. 9, 2024 on Expedia
The price and the service giving from the hotel not comparable!
Comment from Hotel Management
Sep. 10, 2024 by SHERATON ROCKVILLE, Hotel Management
We appreciate you! thank you for staying with us. We are striving to provide excellent service and hoping on your next stay this 3/5 would become 5/5
by A traveller
Posted Sep. 8, 2024 on Expedia
I chose this location for a running race nearby with an early start. Clean and quiet. Perfect for me (bed early and up super early). The staff was friendly and the facilities looked nice. I contemplated coming back to my room after the race, but headed home
Comment from Hotel Management
Sep. 10, 2024 by SHERATON ROCKVILLE, Hotel Management
Thank you for sharing your experience! We're thrilled to hear that our clean and quiet location was ideal for your early morning race. It's great to know our friendly staff and nice facilities contributed positively to your stay. We understand the convenience of heading home after such an event, and we're glad we could support your needs. We hope to welcome you back for future races or stays. Good luck with your running goals!
by A traveller
Posted Sep. 8, 2024 on Hotels
Comment from Hotel Management
Sep. 10, 2024 by SHERATON ROCKVILLE, Hotel Management
thank you for this amazing feedback! We appreciate you!
by A traveller
Posted Sep. 4, 2024 on Expedia
The service people were very nice. Good breakfast menu,
Comment from Hotel Management
Sep. 6, 2024 by SHERATON ROCKVILLE, Hotel Management
THANK YOU FOR THE FEEDBACK. WE HOPE TO SEE YOU SOON!
by A traveller
Good, but bedding sheets and mattress are old and
Posted Sep. 2, 2024 on HotelsEvery thing is good besides the bedding sheet has some black mark on it. And many huge brown marks on the mattress. Make me feel uncomfortable. The glass cups are not clean. They didn’t change the paper pad for the cups.
Comment from Hotel Management
Sep. 6, 2024 by SHERATON ROCKVILLE, Hotel Management
Thank you for taking the time to share your feedback. I’m truly sorry to hear about the issues you encountered with the bedding, mattress, and glass cups. This is not the level of cleanliness and comfort we strive to provide for our guests.Please know that we take your concerns seriously. I will address these specific issues with our housekeeping team to ensure they are resolved promptly. Your feedback is invaluable in helping us improve our service.We hope to have the opportunity to make it right and provide you with a more comfortable stay in the future. If you have any further concerns or would like to discuss this directly, please don’t hesitate to reach ou
