Note fondée sur 931 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,4 Propreté de la chambre
3,7 Service et personnel
3,7 Confort de la chambre
3,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 6 août 2023 sur Expedia
Problem with freezer, it’s not working correctly 55 f !!
And horloge make electric ground !!! At 05:00 AM
Commentaires de Gestion de l’hôtel
23 déc. 2023 par Manager, Gestion de l’hôtel
Hello Mohamed, Thank you for bringing this to our attention. We apologize for any inconvenience you experienced with the freezer and electrical issue during your stay. We encourage guests to inform the front desk immediately so we can address and rectify any concerns. Your feedback is valuable and will be shared with our team for improvement.
par un voyageur
Publié le 20 sept. 2024 sur Expedia
The hotel is very outdated. There bathroom fixtures were old and leaking. The bedding and towels smelled like they weren’t clean. All the pillows and linens were dingy and smelled like sweat and mold. The rooms had no microwave. The fridge was an old model beverage fridge. The elevators were old and the terrace view was old dying plants. The hotel really needs work.
Commentaires de Gestion de l’hôtel
21 sept. 2024 par Manager, Gestion de l’hôtel
Hello Jodi,We appreciate your feedback on your recent stay at our hotel. We strive to provide a comfortable experience for all our guests. Your comments will be shared with our team for their review. Please feel free to reach out to our management team directly to further discuss your concerns.
par un voyageur
Publié le 20 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
20 sept. 2024 par Manager, Gestion de l’hôtel
Hello Lan,We are thrilled to hear that you had a fantastic stay with us! We look forward to welcoming you back soon for another wonderful experience.
par un voyageur
Publié le 20 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
20 sept. 2024 par Manager, Gestion de l’hôtel
Hello Amanda,We are delighted to hear that you had a wonderful stay with us! We look forward to welcoming you back for another memorable experience soon!
par un voyageur
Publié le 19 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
20 sept. 2024 par Manager, Gestion de l’hôtel
Hello Xueyun,We apologize for any inconveniences you may have experienced during your stay. Please don't hesitate to reach out to us with any feedback you would like to share so we can address the issues accordingly.
par un voyageur
Publié le 19 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
20 sept. 2024 par Manager, Gestion de l’hôtel
Hello Crystal,We regret to hear that your experience did not meet expectations. Please feel free to contact us directly to discuss any concerns you may have had during your stay. We value your feedback and hope to address any issues promptly for future guests.
par un voyageur
Publié le 19 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
20 sept. 2024 par Manager, Gestion de l’hôtel
Hello Daniel,We appreciate you taking the time to leave a review. Please feel free to reach out to us directly to share any specific feedback from your recent stay so we can address any concerns you may have. We value your input and hope to welcome you back in the future.
par un voyageur
To Die For
Publié le 16 sept. 2024 sur HotelsThis place is definitely on the will stay again list.. and have.. everyone is so nice and the suites are to die for without having to die!! lol A must stay when u come to the DC area.. not that far away
Commentaires de Gestion de l’hôtel
19 sept. 2024 par Manager, Gestion de l’hôtel
Hello Tina,We are delighted to hear that you enjoyed your stay with us and that our suites exceeded your expectations. We appreciate your kind words about our staff and are glad you found them accommodating. When your travels bring you back to the DC area, we hope to welcome you again.
par un voyageur
Publié le 15 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Manager, Gestion de l’hôtel
Hello alan, We regret to hear that your stay was not up to your expectations. Please don't hesitate to contact us directly to discuss any concerns you may have had during your time at our hotel. We value your feedback and would appreciate the opportunity to address any issues you experienced.
par un voyageur
Publié le 14 sept. 2024 sur Hotels
Bathtub was dirty.
Commentaires de Gestion de l’hôtel
14 sept. 2024 par Manager, Gestion de l’hôtel
Dear Guest,We apologize for any inconvenience this may have caused. Your feedback is valuable and will be shared with our housekeeping team for improvement. Thank you for sharing your experience with us.
