Note fondée sur 5 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,0 Propreté de la chambre
3,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 29 févr. 2024 sur Expedia
Things were ok in the condo. The only issue is the key code box each day would not let us in had to keep calling to get a code
par un voyageur
Super/duper views!
Publié le 1 oct. 2023 sur HomeAwayEverything and everyone was great! Only two negative comments. One, we had great difficulties with the entry system and had to call for help on check in day and the following day.
Two, the beds are not very comfortable. . . by the 3rd night. . . not at all.
Everything in the area of Tockwood was amazing. . . Beautiful!
Commentaires de Gestion de l’hôtel
5 oct. 2023 par VrboOwner, Gestion de l’hôtel
John and Pat, thank you for taking the time to review your stay with us. We are so glad to hear that you had a phenomenal getaway. We appreciate you letting us know that there is room for improvement, and we will follow up with our local team regarding your feedback. We hope to host you for another great stay in the future!
par un voyageur
Publié le 21 sept. 2023 sur Expedia
This property is decorated nicely and has a great view of Moosehead Lake/Mount Kino. It was quiet, even right off the highway.
The outside building/parking lot could use some TLC.
par un voyageur
No remote for TV and DVD was ver, very difficult to use.
Publié le 12 juin 2022 sur HomeAwayI called because no remote was there and finally hung up after being on hold for so long ! Then I sent a text and did receive a reply that someone will work on it. I was there 5 days and could not watch anything. I did discover lost of dust under the bed and sofas. The faucet in the bathroom would not stop dripping. I read a review about this problem months ago. Also the place could use some up-dating ....
Commentaires de Gestion de l’hôtel
21 juin 2023 par VrboOwner, Gestion de l’hôtel
Michael, thank you for taking the time to share your feedback, we sincerely apologize for the challenges you experienced during your stay. We appreciate you reaching out and apologize for any delay in communication or service. It is never our intention to cause such difficulties and frustration for our guests. We will follow up with the appropriate parties regarding your experience. Again, we apologize for the impact this had on your visit. We hope you'll give us another opportunity to host you in the future.
par un voyageur
Was ok
Publié le 4 juin 2020 sur HomeAwayWas thinking it was a bigger room and it wasn’t. Didn’t mind the price at first but with all the ad on Ticky tack fees it wasn’t a great deal.
Commentaires de Gestion de l’hôtel
21 juin 2023 par VrboOwner, Gestion de l’hôtel
Hello,
We apologize we do provide a virtual tour of the home to allow our guests the best views and to make sure they are getting the perfect home. We also, provide the full cost at the time of booking so we apologize if there was any confusion or frustrations. We hope we have the chance to host you again.
