Note fondée sur 133 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,3 Propreté de la chambre
3,6 Service et personnel
3,2 Confort de la chambre
3,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 9 nov. 2019 sur Expedia
Commentaires de Gestion de l’hôtel
10 nov. 2019 par James, Gestion de l’hôtel
Thanks for letting us know
par un voyageur
Publié le 30 mars 2024 sur Expedia
The cleanliness of the facility is a priority to the staff.
Commentaires de Gestion de l’hôtel
1 avr. 2024 par Hotel Manager , Gestion de l’hôtel
Dear Melvin,Thank you for your perfect rating and positive feedback! We're delighted to hear that cleanliness is a priority for our staff and that you found our facility to be clean during your stay. Providing a clean and comfortable environment for our guests is important to us, and we're glad we could meet your expectations. Your satisfaction is our priority, and we appreciate your kind words. We look forward to welcoming you back for another fantastic stay in the future!Sincerely, Hotel Manager
par un voyageur
Publié le 24 mars 2024 sur Expedia
The staff are very friendly, responsive, and genuinely care about your needs. They make sure I have what is needed to have a comfortable stay. They are AWESOME.
Commentaires de Gestion de l’hôtel
25 mars 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your kind words! We're delighted to hear that our staff went above and beyond to ensure you had a comfortable and enjoyable stay. We appreciate your recognition of their efforts and look forward to welcoming you back on your next visit.Sincerely, Hotel Manager
par un voyageur
Publié le 9 mars 2024 sur Expedia
Staff is very friendly and responsive. I like the cleanliness of the room and building.
Commentaires de Gestion de l’hôtel
11 mars 2024 par Hotel manager, Gestion de l’hôtel
Dear Guest,Thank you for your kind words! We're delighted to hear that you found our staff friendly and responsive, and that you appreciated the cleanliness of our rooms and building. Your satisfaction is our priority, and we look forward to welcoming you back for another pleasant stay in the future.Sincerely,Hotel Manager
par un voyageur
Publié le 15 nov. 2023 sur Expedia
Nice and practical hotel
Commentaires de Gestion de l’hôtel
16 nov. 2023 par Hotel Manager , Gestion de l’hôtel
Dear Antra,We appreciate your positive feedback! It's great to hear that you found the hotel nice and practical. We hope to have the pleasure of welcoming you back for another positive experience in the future!Sincerely, Hotel Manager
par un voyageur
Publié le 29 oct. 2023 sur Expedia
Price
Commentaires de Gestion de l’hôtel
30 oct. 2023 par Hotel Manager, Gestion de l’hôtel
Dear Wayne,Thank you for your feedback and the 4 out of 5 rating. We appreciate your comments about the price. If you have any additional feedback or suggestions, please feel free to share them. We hope to provide a better experience in the future.Sincerely, Hotel Manager
par un voyageur
Publié le 23 sept. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
14 oct. 2023 par Hotel manager , Gestion de l’hôtel
Dear Guest, Thank you for your valuable time to leave a rating on your stay at our hotel. If you can think of anything to bring our guest satisfaction score from 3 to 5, please be sure to let us know. We appreciate your business. Sincerely, Hotel Manager
par un voyageur
Publié le 10 sept. 2023 sur Expedia
I don’t usually share my thoughts but I traveled as a single woman and didn’t feel safe at this hotel. Weed and cigarettes smoke hit me in the reception and my room felt like someone had done criminal things in there. It stank of some weird chemical and cigarette smoke. The walls were dirty, bed linens didn’t look clean and the cover had holes in it. There were cigarette ashes on the floor. There were hospital looking floodlight in the ceiling and no other light. I slept with my clothes on in the bed and left half way through the night. The back door to the hotel was open so people could sneak in. I guess I got what I paid for so learned my lesson. This hotel needs some tlc. The only good thing was it was quiet and the staff were ok.
Commentaires de Gestion de l’hôtel
11 sept. 2023 par Hotel manager , Gestion de l’hôtel
Dear Guest, Thank you so much for taking the time to give us your candid feedback on our property. We are extremely sorry for the bad experience you had at this hotel. Your feedback is the best way for us to know that action needs to be taken to improve our process at this property. Please accept our sincere apology for the issues you encountered during your stay as this is certainly not the kind of guest experience we want you to have. Your concerns will be shared with hotel management to ensure proper steps are taken to resolve all of the issues. We hope that you will visit us again the next time you are in the area. Sincerely, Hotel Manager
par un voyageur
Publié le 8 août 2023 sur Expedia
Commentaires de Gestion de l’hôtel
29 août 2023 par Hotel manager , Gestion de l’hôtel
Dear Guest, Thank you for taking the time out of your busy schedule to write a review about your stay at our hotel. We would like to know what we can improve to earn a 5 Star Review on your next stay. Sincerely, Hotel Manager
par un voyageur
Publié le 25 juin 2023 sur Expedia
Bed hard, holes in bed spread and no wifi in room never again
Commentaires de Gestion de l’hôtel
25 juin 2023 par Hotel Manager, Gestion de l’hôtel
Dear Gregory,We're sorry to hear about your experience during your stay. We apologize for the inconvenience caused by the uncomfortable bed, holes in the bedspread, and lack of Wi-Fi in your room. Your feedback is important to us, and we will address these issues with our team to ensure improvements are made. We apologize for falling short of your expectations, and we hope you'll give us another chance to provide you with a more satisfactory stay in the future.Sincerely, Hotel Manager
