Note fondée sur 477 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,5 Propreté de la chambre
3,9 Service et personnel
3,7 Confort de la chambre
3,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Sainte-Julienne, Canada
Publié le 26 mars 2019 sur Expedia
Le personnel est sympatique et excellent service à la clientèle. La propreté dans les couloirs, (dégat d'eau) et les tapis sont a renouveller.
Commentaires de Gestion de l’hôtel
1 avr. 2019 par Jerry, Gestion de l’hôtel
Thank you for taking time to provide us feedback about your recent stay. Last years' rains caused some issues with water damage, which will be addressed soon. I'm glad you found the staff friendly and helpful.
par un voyageur de SANDUSKY
Publié le 30 août 2024
Carpeting throughout needs updated, but room was clean and bed was comfortable. Staff very friendly.
Commentaires de Gestion de l’hôtel
31 août 2024 par rm, Gestion de l’hôtel
Thank you for your positive feedback!
par un voyageur
Hotel Hell Do Not Stay Here!***BedBugs***
Publié le 10 août 2024 sur Hotels****BEDBUGS******Worst Hotel I have ever set foot in. This place should be condemned. Please look into another Hotel and not risk getting bedbugs. When I walked in to our room which was 217 there were blood stains on sheets, pillows, the walls and the room kept getting worse as I looked under the cushions of the couch and the bed and etc….the employee showed me another room and it was just as dirty . He said the owner would refund me in the morning so I left and went to the Holiday Inn which I definitely recommend . The next day I called about my refund and the rude woman said they had me on camera in the hotel room going through it for ten minutes and finding no bed bugs so they would no let be refunding me. I do question how they had me on camera … do they have secret cameras in the rooms? I decided to go down to the hotel and see if I could find the owner so I could get my refund as promised before. Upon entering the hotel I started recording with one phone and tried to show the lady at the desk the video of the night employee saying I would get a refund however she said it doesn’t matter what he says he ain’t the owner. The owner finally came out and after arguing with me he said he would refund me but I’d have to contact the third party I book through so I did . Then the owner told them he would not be refunding me so he lied on video .Finally after threatening to sue the owner he issued the refund. Good for him because I was so ready to go to court over this. *BEDBUGS*
Commentaires de Gestion de l’hôtel
14 août 2024 par rm, Gestion de l’hôtel
Thank you for your feedback.
par un voyageur
Publié le 8 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
14 août 2024 par rm, Gestion de l’hôtel
Thank you for your positive feed back!
par un voyageur
Publié le 3 août 2024 sur Expedia
Kristen the front desk lady was friendly and knowledgeable. Restaurant a stones throw across the parking lot had good food.
Commentaires de Gestion de l’hôtel
6 août 2024 par RM, Gestion de l’hôtel
Thank you for your positive feedback!
par un voyageur
Publié le 31 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
31 juill. 2024 par RM, Gestion de l’hôtel
Thank you for your feedback!
par un voyageur
Publié le 24 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
14 août 2024 par rm, Gestion de l’hôtel
Thank you for your positive feedback!
par un voyageur
We had a good stay.
Publié le 24 juill. 2024 sur HotelsThe lady at check-in was very friendly. The check-in process was seamless. Parking is limited in the front and on the side of the hotel. But the parking lot is very well lit. This is my second stay at this location. The hotel quality appeared better this time. The room was clean and spacious.
Commentaires de Gestion de l’hôtel
24 juill. 2024 par rm, Gestion de l’hôtel
Thank you for your positive feedback!
par un voyageur
Publié le 17 juill. 2024 sur Expedia
Very quiet, beds soft and very comfortable. Convenient
Commentaires de Gestion de l’hôtel
19 juill. 2024 par RM, Gestion de l’hôtel
Thank you, Kathy for your positive feedback.
par un voyageur
Nice for the price
Publié le 15 juill. 2024 sur HotelsDaytime staff are great. Breakfast is good. Definitely have a bee infestation at the pool but it’s clean
Commentaires de Gestion de l’hôtel
15 juill. 2024 par rm, Gestion de l’hôtel
Thank you for your positive feedback! the bees all around in rocky mount area.