Note fondée sur 487 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,2 Propreté de la chambre
2,8 Service et personnel
2,3 Confort de la chambre
2,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Trous rivieres
Publié le 30 nov. 2019 sur Expedia
Propre mais defraichit...
Lit comfortable mais douillette tachee
Et brulure cigarette.
Pas de shampooing...un savon..basic😑☹️
par un voyageur
Publié le 2 sept. 2019 sur Expedia
par un voyageur
Publié le 3 oct. 2024 sur Expedia
I recently stayed at this hotel, and it was a terrible experience. The place was filthy, and I wouldn’t recommend it to anyone, even for one night. The bathtub backed up with sewage, and although they changed our room, the issue persisted. The toilet barely flushed, and the sheets were dirty and worn. The rooms had an awful odor, and all the towels and washcloths were in poor condition—thankfully, we brought our own. Overall, it was a complete mess, and the quality wasn’t worth more than a few dollars. Avoid this place unless it’s your only option; it’s definitely not worth your time or money.
Commentaires de Gestion de l’hôtel
4 oct. 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Melody,We appreciate you taking the time to share your feedback with us. We regret the recent challenges you encountered while at our property. Your satisfaction is of utmost importance to us, and we are truly sorry for not meeting your expectations.Maz K.#Team6
par un voyageur
Publié le 12 sept. 2024 sur Expedia
par un voyageur
Publié le 3 sept. 2024 sur Expedia
This property have alot of roaches. The tub was dirty. And the bed linen had alot of dust on it.
par un voyageur
Publié le 22 juill. 2024 sur Expedia
The lobby had a disagreeable odor, the interior and exterior need repair, unsavory characters outside the hotel…there is no way I would stay in such a place!
Commentaires de Gestion de l’hôtel
26 juill. 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Keith,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Lilith#Team6
par un voyageur
Publié le 15 juill. 2024 sur Expedia
We could have our dogs
Commentaires de Gestion de l’hôtel
17 juill. 2024 par Nancy Y., Gestion de l’hôtel
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6
par un voyageur
Work in progress
Publié le 7 juill. 2024 sur HotelsThis hotel was in the middle of a remodel. I have no doubt it will be much better when the renovation is complete. I stayed in the old wing and my review reflects the pre remodel phase.
Commentaires de Gestion de l’hôtel
9 juill. 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Len, We appreciate you taking the time to provide us with your feedback. We regret that your experience with us did not meet your expectations. Please accept our sincere apologies for any inconvenience this may have caused.Your concerns are of utmost importance to us, and we are fully dedicated to addressing them in a timely manner. To gain a better understanding of the specific issues you encountered, we kindly request that you reach out to us.Thank you for bringing these matters to our attention, and we look forward to the possibility of resolving them.Natalie #Team6
par un voyageur de Daleville
Publié le 27 juin 2024 sur Expedia
Overall it was a decent experience, area did smell like pot, and the key would not work right.
Commentaires de Gestion de l’hôtel
13 juill. 2024 par Brand Experience Team , Gestion de l’hôtel
Hi Gordon, Thank you for taking the time to share your feedback with us. Your comments are highly valued, and we are genuinely sorry to learn that your recent experience was not as positive as we would have liked. Your comments help us identify areas for improvement, and we are committed to using them constructively. If there are specific details about your stay that you believe we could have handled better, please do not hesitate to reach out to us to further discuss your experience. Kaur J. #team6
par un voyageur
Publié le 3 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
2 juill. 2024 par Customer Care Team, Gestion de l’hôtel
Thanks for your rating, please allow us the opportunity to improve your experience on your future bookings.
