Note fondée sur 411 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,4 Service et personnel
4,2 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 14 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
16 août 2024 par RT, Gestion de l’hôtel
Thank you for your recent online survey about your stay at our hotel. We are very pleased to hear that you had an enjoyable experience. We appreciate your loyalty and your patronage and are looking forward to seeing you again soon.
par un voyageur
Publié le 13 août 2024 sur Expedia
The staff was nice, but not great. I only got two towels in the room so when I had to hose off two kids I called down for towels and was told it would be a 45 min wait, so I chanced it and went down to get them myself. The room was okay. There were stains on the carpet and the bathroom was not super clean, but it was okay. I booked them because of the pool and outdoor area and I really felt like I was catfished. It’s just not nearly as nice as the photos. In fact I decided to skip the pool and the hot tub all together as neither was very clean, and the room the pool is in clearly doesn’t have adequate ventilation so the drywall is patched everywhere and the whole room smells awful. The outdoor area is one gazebo in a run down courtyard and it also seems to be the designated smoking area so, again, skipped. The breakfast is a lot and was great, it was actually probably the best part. All in all, I probably won’t stay there again.
Commentaires de Gestion de l’hôtel
15 août 2024 par RT, Gestion de l’hôtel
Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding the water pressure on your recent visit. I have shared your feedback with maintenance to ensure we handle these types of situations differently in the future.
par un voyageur
Publié le 12 août 2024 sur Hotels
Very Nice ,workers very nice ,and I got to bring my corgi she loved it Thank you
Commentaires de Gestion de l’hôtel
12 août 2024 par RT, Gestion de l’hôtel
Thank you for your recent online survey about your stay at our hotel. We are very pleased to hear that you had an enjoyable experience. We appreciate your loyalty and your patronage and are looking forward to seeing you again soon.
par un voyageur
Publié le 9 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
9 août 2024 par RT, Gestion de l’hôtel
Thank you for your recent online survey about your stay at our hotel. We are very pleased to hear that you had an enjoyable experience. We appreciate your loyalty and your patronage and are looking forward to seeing you again soon.
par un voyageur
Publié le 4 août 2024 sur Hotels
Huge wasp nest near the left side door. the bathtub dripped all night long& the bathtub needed cleaning!
Commentaires de Gestion de l’hôtel
9 août 2024 par RT, Gestion de l’hôtel
Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding the water pressure on your recent visit. I have shared your feedback with maintenance to ensure we handle these types of situations differently in the future.
par un voyageur
Publié le 27 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
29 juill. 2024 par RT, Gestion de l’hôtel
Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding the water pressure on your recent visit. I have shared your feedback with maintenance to ensure we handle these types of situations differently in the future.
par un voyageur
Publié le 26 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
28 juill. 2024 par RT, Gestion de l’hôtel
Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding the water pressure on your recent visit. I have shared your feedback with maintenance to ensure we handle these types of situations differently in the future.
par un voyageur
Publié le 21 juill. 2024 sur Expedia
We love Rogersville. Everyone was very freindly and the building all be it *semi* outdated was very welcoming and confortable. Love the lobby and dining area and love seeing the direction their headed.
Commentaires de Gestion de l’hôtel
22 juill. 2024 par RT, Gestion de l’hôtel
Thank you for your recent online survey about your stay at our hotel. We are very pleased to hear that you had an enjoyable experience. We appreciate your loyalty and your patronage and are looking forward to seeing you again soon.
par un voyageur
Publié le 18 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
18 juill. 2024 par RT, Gestion de l’hôtel
Thank you for your recent online survey about your stay at our hotel. We are very pleased to hear that you had an enjoyable experience. We appreciate your loyalty and your patronage and are looking forward to seeing you again soon.
par un voyageur
Publié le 14 juill. 2024 sur Expedia
The facility was not clean, and it was in poor condition. The comforter and towels had holes in them, and we were told there were no better replacements. The pool had hair balls in and around it. The first room we went to smelled awful, and they did give us a different room, at no charge. However, it was hot and stuffy, and was not clean. I will say that the staff were friendly and as helpful as they could be.
Commentaires de Gestion de l’hôtel
15 juill. 2024 par RT, Gestion de l’hôtel
Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding the water pressure on your recent visit. I have shared your feedback with maintenance to ensure we handle these types of situations differently in the future.
